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Ports of Call Resort

3.0 star property

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Photo gallery for Ports of Call Resort

Beach nearby, white sand, free beach shuttle, sun loungers
Lobby
Outdoor pool, pool umbrellas, sun loungers
Property amenity
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
Grace Bay Road, Providenciales
  • Grace Bay Beach
    ‪5 min walk‬
  • Salt Mills Plaza
    ‪8 min walk‬
  • Long Bay Beach
    ‪6 min drive‬
  • Providenciales (PLS-Providenciales Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 295 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Poolside Terrace - 1 King Bed

Deluxe Poolside Terrace - 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Poolside Terrace - 1 King Bed

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Poolside Balcony - 1 King Bed

Deluxe Poolside Balcony - 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Poolside Balcony - 1 King Bed

  • 322 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Poolside Terrace - 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Deluxe Poolside Terrace - 2 Double Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Plus - 1 King Bed

Standard Plus - 1 King Bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Plus - 1 King Bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Poolside Room - 1 King Bed

In-room safe, laptop workspace, iron/ironing board, free WiFi

Poolside Room - 1 King Bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Poolside Room - 2 Double Beds

In-room safe, laptop workspace, iron/ironing board, free WiFi

Poolside Room - 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Plus - 2 Double Beds

Standard Plus - 2 Double Beds | In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Plus - 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living room | TV

Family Apartment, 1 Bedroom

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | Living area | TV

Luxury Apartment, 1 Bedroom

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach nearby, white sand, sun loungers, beach umbrellas

The All New Grace Bay Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (902)
The price is $289
per night
$367 total
includes taxes & fees
May 14 - May 15
The All New Grace Bay Suites

About this property

Ports of Call Resort

3-star Providenciales resort, connected to a shopping center in Grace Bay
Jump on Ports of Call Resort's free shuttle and catch some rays a the beach, spend the day relaxing at the full-service spa, or enjoy a meal at one of the resort's 3 restaurants.
Ports of Call Resort offers 98 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa.
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Ports of Call Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers an outdoor pool, a children's pool, and a hot tub. Complimentary secured self parking is available on site.

Ports of Call Resort has designated areas for smoking.

Ports of Call Resort has 3 restaurants serving breakfast, lunch, and dinner.
Skull Rock Mexican Cantin - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tribe - This delicatessen specializes in vegan cuisine and serves lunch only. Open daily.
Pool Side Bar - This cocktail bar is located by the pool. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Pool Side Bar
  • Skull Rock Mexican Cantin
  • Tribe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Call Resort
Ports Call Providenciales
Ports Call Resort
Ports Call Resort Providenciales
Comfort Suites Ports Of Call Hotel Providenciales
Comfort Suites Providenciales
Ports of Call Resort Resort
Ports Of Call Resort Turks And Caicos/Providenciales
Ports of Call Resort Providenciales
Ports of Call Resort Resort Providenciales

Ports of Call Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beach Hated the tv service, too complicated to just watch Fox News and then turn to a NBA game and back to Fox News
Stayed 9 nights in Jan 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Check-in was not good. Check-in time was 3pm and we arrived at 3:15pm and the room was still not available. Waited about 45 mins for the room. Housekeeping has done a poor job in cleaning in general and did not provided replacement of soap and towels. The property is average. Sandy at the front desk was helpful in providing recommendation for beaches. The only saving grace.
Stayed 3 nights in Jan 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Unclean rooms and poor cleaning job every day Poor service - took over an hour to get towels Staff not friendly nor accommodating to help order a taxi to airport Place really went down hill since I stayed here 5 years ago
Stayed 4 nights in Jan 2025

6/10 Okay

Robert

Business traveler
Liked: Cleanliness
There was a Grocery Store directly across the street for cheaper options for food. Easy to find and easy access to shops. The Hot Water supply was spotty. Two days out of 5 there was no hot water for showering.
Stayed 11 nights in Jan 2025

10/10 Excellent

Penny

Stayed 7 nights in Jan 2025

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming

The staff here were brilliant. The location was great, the room was spacious
Stayed 4 nights in Jan 2025

10/10 Excellent

Andre, AIRDRIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Anjali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very comfortable. We thought we had booked the deluxe garden room, but unfortunately we had not. The front desk person Sandy, was very accommodating, and was able to get us a room w/a garden view. The gentleman Desir, took our bags to the 3rd floor, only to have to bring them back down again. He did all this w/a smile on his face. Jodi, the concierge, was excellent! She explained the Fish Fry event to us, made the arrangements for the cab to get us there, advised us about the restaurants that were being showcased. She was able to get us reservations at the Mangrove, and Magnolia, which we were so pleased about. Open Table offered no reservations till the 20th. We were leaving on the 13th. But Jodi came through for us! Emanuel at the front desk was also extremely helpful and answered all our questions w/a smile. The staff was excellent, including the breakfast staff. However, the hotel could use some more sprucing up. Maybe they are still in the process of renovating? The premises were clean, the guests were courteous to one another, no loud noises, very calm, and peaceful. in fact the entire island was fabulous! We would go back in a heartbeat! Thank you TCI !!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Scott

Stayed 2 nights in Jan 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Ihesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and convenient

Very good. Convenient location.
Stayed 7 nights in Dec 2024

10/10 Excellent

Vanessa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with kids and family, especially for the price. The included breakfast was a bonus. Very central location, easy walk to the beach, a nice grocery store, various shops and restaurants. The rooms were spacious, with good AC, and the kids loved the pool, hot tub, ping pong, pool table, and free games. Would definitely stay here again!
Stayed 6 nights in Dec 2024

8/10 Good

Politimi

Stayed 5 nights in Dec 2024

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance to Grace Bay beach. Affordable hotel surrounded by very expansive hotels. Big „thank you” to Agnieszka ! She made our trip unforgettable !
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water wasn’t great
Stayed 4 nights in Jan 2025

6/10 Okay

Yanira

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Perfect location but we didn’t enjoy the breakfast.
Stayed 4 nights in Jan 2025

8/10 Good

Saibal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very friendly and helpful staff
Stayed 4 nights in Dec 2024

6/10 Okay

Christine

Stayed 3 nights in Dec 2024

6/10 Okay

Linda

Traveled with family
Disliked: Staff & service, amenities
They could not give us towels for the unit. One day they left us just one towel never brought us more.
Stayed 4 nights in Dec 2024

8/10 Good

Richie

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location of a Nice Hotel

This was an interesting property. Although described as a "resort," I would not define it as a such. It's actually a hotel, a nice hotel, but a hotel. The so-called "resort" feature seems built around the fact that it's immediately adjacent to (i.e., across a very small parking lot) a few fun shops, good cafes/restaurants, and a nice bar. And the whole area is called "Ports of Call." BUT. . . there is NO restaurant actually in the hotel proper, which means no room service. They do, however, provide a nice daily hot breakfast. The pool is nice, while the hot tub/jacuzzi is only okay (barely big enough for 3 people, which is enough to make things a bit uncomfortable. lol). But overall it's a good value compared to some other nearby hotels that are OUTRAGEOUSLY expensive. And right across the street is a well-stocked big grocery store, pharmacy & even an Urgent Care (which I used cuz I got sand in my eye). Grace Beach is a stone's throw away & they'll take you in a golf cart. Staff is pleasant & nice (especially the sweet gals working breakfast). Oddly, the laundry for guests broke down, yet they never fixed it. But they did then do our laundry for same price had we done it ourselves. Towels for pool/beach are available at front desk. And best of all the place is quiet, quiet, quiet. Not a lot of partying here, which was nice. Oh, but, be warned that there is no elevator. It's a walk up to 2nd/3rd. No big deal for us, but a different story for older/disabled peeps. Very comfy.
Stayed 17 nights in Dec 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly friendly and responsive.
Stayed 1 night in Dec 2024

6/10 Okay

PATRICK R, fort wayne

Traveled with family
Liked: Cleanliness, staff & service
a/c rattled sporadically waking people in the middle of the night, very little water pressure, fold out bed was barley operable due to bent parts, old man that was a bartender was grumpy, ignored people, inattentive, seemed to bother him when ordering. the younger bartender was great, total opposite. kitchen/front desk staff were great.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sudhakar

Stayed 7 nights in Dec 2024

10/10 Excellent

Sara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were last here 12 years ago and finally back - loved it again!! Perfect for families!
Stayed 4 nights in Dec 2024