The Dean Hotel, an Ash Hotel

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Dean Hotel, an Ash Hotel

Property entrance
The Gang Room, Two Queen Beds  | Premium bedding, pillowtop beds, minibar, individually decorated
2 bars/lounges, karaoke bar, cocktail bar
The Guardian Suite, One King Bed  | Premium bedding, pillowtop beds, minibar, individually decorated
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
122 Fountain Street, Providence, RI, 02903
  • Rhode Island Convention Center
    1 min walk
  • Amica Mutual Pavilion
    1 min walk
  • Johnson and Wales University
    3 min walk
  • Providence, RI (PVD-T.F. Green)
    14 min drive

Room options

The Mates Room, One Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

The Patron Double Room, 1 Double Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

The Guardian Suite, One King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Four Bunk Beds (The Classmates Room)

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

The King Room, One King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bunk Beds (The Kin Room)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Dean Hotel, an Ash Hotel

3.5-star hotel in Downtown Providence
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, free use of bicycles, concierge services, and a 24-hour front desk are onsite.
The Dean Hotel, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Providence hotel also offers multilingual staff, concierge services, and an ATM.

The Dean Hotel, an Ash Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
The Dean Bar - Onsite cocktail bar.
The Boombox - Onsite karaoke bar. Open select days.
Bolt Coffee - Onsite coffee shop. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

The Dean Hotel, an Ash Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1009 reviews" "
Rating 8 - Good. 282 out of 1009 reviews" "
Rating 6 - Okay. 121 out of 1009 reviews" "
Rating 4 - Poor. 72 out of 1009 reviews" "
Rating 2 - Terrible. 35 out of 1009 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe!
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated. Clean, with friendly staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grad school move it day
The front desk agent Grace was very helpful and suggested restaurants around the area to eat. She let me know via text when my room was ready and placed my bags in the room while I grabbed food from the near by restaurant Murphys. She also shared how to walk over to Brown University since I was waiting for my husband and son to arrive so I could check out the campus before they got in town
Stayed 1 night in Aug 2024

8/10 Good

Yuqi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Marissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room did not have air conditioning, and there were stains on the linens. Hotel is dated and leaves much to be desired.
Stayed 1 night in Aug 2024

10/10 Excellent

arabelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , loved everything and every details . We were delayed due to our flights and it was very easy to communicate with the hotel staff will recommend to everyone
Stayed 2 nights in Aug 2024

4/10 Poor

Trinity

Traveled with partner
Disliked: Amenities, property conditions & facilities
No storage in room (i.e. no closet or dresser), lack of seating, uncomfortable seating, tiny bathroom with only rain showerhead option, no dining services, priced too high for services, experience, room decor "cheap" looking
Stayed 4 nights in Aug 2024

8/10 Good

Avery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pricein the middle of downtown.
Stayed 1 night in Aug 2024

8/10 Good

Kenia

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay at the Dean hotel. The front staff was welcoming and helped us figure out parking. It’s located in a safe area downtown. The hotel was extremely clean and had great air-conditioning.
Stayed 2 nights in Aug 2024

8/10 Good

Nelson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the speakeasy in the lower level. Fit right in with the look of the property
Stayed 1 night in Aug 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was enjoyable but I wouldn’t recommend for families with young kids.
Stayed 1 night in Aug 2024

6/10 Okay

Haley

Traveled with partner
Liked: Cleanliness
I would probably stay here again - the big plusses are the location (center of downtown), the room was large and clean, and the bed was very very comfortable - and that is at the top of my list! However, there were some small annoyances that added up. The wifi (included) was pretty terrible, we could not use it at all. Might be connected to the router that was just dangling from a cord on the wall in our hallway lol. The shower was very hard to use with a curtain that didn't really keep the water in - each time we used it our bathroom was flooded, and ther were no extra towels to mop up. The coffee bar in the lobby (coffee for purchase) was not open the last day we were there, and there was no other coffee available. There was no trashcan in the room, and our garbage piled up. These are all minor things but by the end of our stay we felt a bit underwhelmed by the experience. The staff in general was very pleasant and friendly!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice use of antiques and art - intentionally shabby chic.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a event and it was easy to get to and from especially to the Amtrak.
Stayed 3 nights in Aug 2024

10/10 Excellent

Noelle

Stayed 1 night in Aug 2024

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do feel that The Dean is overpriced; however, the staff was excellent. Very friendly, very helpful, polite. They gave me vouchers for drinks at their bar for my two night stay. I don’t really drink alcohol so it’s nice that you could choose coffee in the morning. The decor was lovely. Not sure if it’s every room, but my room did not have a fridge which was disappointing. I would def stay here again. The staff made my visit worth it.
Stayed 2 nights in Jul 2024

8/10 Good

Jos

Business traveler
Liked: Cleanliness, staff & service, amenities
The DEAN is a good hotel in downtown Providence. Go here if you enjoy staying in a smaller hotel. The hotel is in a historic building, adding some extra charm. The room was relatively small, but more than big enough for me, traveling solo. The hotel should improve three things. First being the WIFI, this is unusable, very slow and often providing no internet connection. Second, the duvets have seen better days, and the filling is lumping together, which is not the most comfortable. Lastly, the hotel uses wind frame mounted airconditioning units, these are loud, and do not allow you to close the window fully. This is annoying, as some terraces are located close to the hotel which kept me awake for one night during my stay.
Stayed 4 nights in Aug 2024

8/10 Good

Leona

Traveled with group
Liked: Staff & service, property conditions & facilities
Hotel had a great vibe. We only stayed for one night. Here's what we liked: the large bathroom with walk-in shower; the generously-sized pillows; functioning air conditioner; breakfast options. Overall, the room was a nice size and had mostly what we needed. Staff were super welcoming and helpful with parking recommendations and information. Excellent rating for the staff here. We didn't like: the bed frame was too large for the bed, so we kept hitting our legs on it; bedroom floor was sticky; only one body washcloth in the bathroom for two guests; the gap between the headboard and bed; old-timey elevator was cute, but small and difficult to open, even for two strong, young people -- would not be ideal for vacationers with a lot of luggage; boxed water in the room tasted gross; there was a stain on the chair in the bedroom; poor bathroom ventilation (would not pass the tissue test). We would have appreciated a small refrigerator in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Sticky floors, just an overall disappointing stay
We were surprised that this is a 4-star hotel (according to Google maps) b/c it certainly lacks a lot of amenities and comfort of one. 1st issue: the very tiny dark elevator. After check-in, we went to use it; after waiting a while, we were told it had to be fixed & to use the stairs instead. We walked our luggage up 4 floors. Not a big deal since we are able-bodied, but not an ideal situation either. One elevator w/ an old-school manual door serviced the entire hotel. We booked the Guardian Suite which looked nice, clean, & spacious in the photos. But when we stepped into the room, we immediately noticed how sticky the dark wooden floors are. It was dive bar-level sticky, which was so gross. We wish we had disposable house slippers w/ us. There are layers of dust on the black windowsills. Room is not really a suite, it’s holds a bed with a little seating area w/ a couch. The dark fabric was covered w/ tiny white debris & what looked like dog/cat hair. The seating area had only one small overhead light that was very dim. The bathroom & shower are tiny; there’s no space to put your own toiletries in the shower. There’s a dark haunting portrait that looked right at you when you exited the bathroom. There’s no phone(!), in-room safe, mini-fridge, or even a closet in this 4-star hotel “suite.” At least the AC worked. The speakeasy-bar is nice & much cleaner than our room. Glad it was a short stay. The concierge who checked us out was aloof. We couldn’t wait to leave.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024