Omni Providence Hotel

4.0 star property

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Photo gallery for Omni Providence Hotel

Lobby
Lobby
Cafe
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Gym
  • Pet friendly
$182
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
1 W Exchange St, Providence, RI, 02903
  • Providence Place Mall
    ‪3 min walk‬
  • Rhode Island Convention Center
    ‪3 min walk‬
  • Brown University
    ‪16 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬

Room options

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Double Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 383 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(236 reviews)
  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 353 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (West Tower)

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Accessible

  • 326 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible (Roll in Shower, East Tower)

  • 326 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 336 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Room, 1 King Bed (East Tower)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (West Tower)

9.2 out of 10
Wonderful
(95 reviews)
  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (West Tower)

9.0 out of 10
Wonderful
(93 reviews)
  • 326 sq ft
  • Sleeps 4
  • 2 Double Beds

Premier Room, 2 Double Beds, Accessible (West Tower)

  • 326 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Accessible (East Tower)

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 326 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.2 out of 10
Wonderful
(94 reviews)
  • 326 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Corner

8.6 out of 10
Excellent
(7 reviews)
  • 550 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Omni Providence Hotel

Hotel in Downtown Providence
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Omni Providence Hotel offers 564 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Providence hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. 11 meeting rooms are available. This business-friendly hotel also offers a 24-hour fitness center, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

Omni Providence Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Flemings - This steakhouse serves lunch and dinner.
Fleur - Onsite restaurant. Open daily.
Morsels - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 to 35 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Flemings
  • Fleur
  • Morsels

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 143.75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 35 per person
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 143.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Omni Providence
Omni Providence Hotel Hotel
Omni Hotel Providence
Omni Providence
Omni Providence Hotel
Providence Omni
Providence Omni Hotel
Providence Westin
The Westin Providence Hotel Providence
Westin Providence
Omni Providence Hotel Providence
Omni Providence Hotel Hotel Providence

Omni Providence Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1772 out of 2732 reviews
Rating 8 - Good. 498 out of 2732 reviews
Rating 6 - Okay. 237 out of 2732 reviews
Rating 4 - Poor. 133 out of 2732 reviews
Rating 2 - Terrible. 92 out of 2732 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ONE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

LouAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My middle son and I were coming last minute to see my niece's graduation at Brown U on 5/25/25. So lovely that Omni did not required us to stay 2 nights! Especially when there was 3 graduations in Providence going on. Normally we have stayed at A Loft or at the Renaissance, but they required 2 night stay which we couldn't since we had another graduation to attend in California. Our accommodation at Omni was perfect. The view was amazing!!! Definitely will come back to stay at Omni Providence again. We have another graduate in 2026.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Wonderful, comfortable stay!
Stayed 2 nights in May 2025

10/10 Excellent

Tracie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Paul

Stayed 3 nights in May 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel personnel were wonderful and the room was fine, but the bathroom was a bit rundown.
Stayed 2 nights in May 2025

10/10 Excellent

Gilles, Tabuk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great venue
Stayed 1 night in May 2025

10/10 Excellent

Michelle

amazing! 10/10, me & my fiancé went to celebrate her birthday & engagement & they treated us with
Stayed 1 night in May 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super location, close to everything and connected to the mall. Walked to the arena for a concert. Employees were all 5 stars.
Stayed 3 nights in May 2025

10/10 Excellent

Allison

Stayed 2 nights in May 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting for Brown graduation. The hotel was perfect and walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

Thomas, South China

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me first say we’ve stayed here before and we will again. Our king bed corner room was Huge. And its bathroom was bigger than some hotel,rooms I e stayed in. But. The sofa and easy chair are out dated and lightly stained with age and use more than anything else. I admit a rather minor issue compared to the Excellent service from the Valet to the front desk (Bela was terrific) to the bellman who brought up to our room a Birthday present we had forgotten in the car. And the very pleasant maid we passed in the hall checking out. All great people, and that corner room is for real.
Stayed 1 night in May 2025

10/10 Excellent

PETER, WHARWICH

Stayed 1 night in May 2025

8/10 Good

Ashante

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in May 2025

6/10 Okay

Diane

Stayed 1 night in May 2025

4/10 Poor

Farah-Diane

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and had a bad smell. The couch was dirty. Looks nice in the outside but inside needs renovation.
Stayed 1 night in Feb 2025

4/10 Poor

Gira

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This is not an excellent hotel—it is clean and functional but nothing more. The mattress was old and sagged in the middle. The bathroom was outdated with a cracked toilet seat and an old shower/bathtub. They charge for internet unless you sign up for their rewards program. You cannot call a ride service to the hotel, you have to cross 2 streets to get the car which is not convenient when checking out and heading to the airport with luggage.
Stayed 3 nights in May 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was very nice. Valet was awesome, kept my car right up front the entire night. My only issue was the room was warmer then i would have liked. The A/C didnt cool the room down enough. But overall a decent hotel
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Basically a 3 star hotel. I overpaid but understandably so as it was Brown graduation. Hotel was run of the mill property that showed its age. Conveniently connected to the Providence Place mall which is equally underwhelming.
Stayed 2 nights in May 2025

10/10 Excellent

Deborah W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pristine and Welcoming

I was met with a welcoming smile during check-in and the staff member was very accommodating. My room was pristine every day! I enjoyed the restaurants very much.
Stayed 4 nights in May 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were visiting during a really busy holiday weekend so prices were at a premium. Staff were great and the afternoon tea/happy hours were really nice. Self parking is more reasonably priced than all other local hotels - but it’s a bit far. The rooms are quiet and spacious but they are a little dated and could use some freshening up.
Stayed 3 nights in May 2025

4/10 Poor

Sharon, new york

Stayed 3 nights in May 2025

6/10 Okay

David

Traveled with partner
Disliked: Amenities
This property charges for wifi. In 2025. Probably because it’s linked to the Convention Center and mostly attracts business visitors who can’t do without connectivity, so some high-up cynic decided guests could be fleeced with impunity. Sky-high room rates. Good location. Efficient if dated bathroom. Apart from that there’s literally nothing interesting to say about this could-be-anywhere, get ‘em in get ‘em out fast corporate edifice.
Stayed 1 night in May 2025