Hotel Providence, Trademark Collection by Wyndham

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Providence, Trademark Collection by Wyndham

Bar (on property)
Lobby
Garden
Front of property
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • Gym
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
139 Mathewson Street, Providence, RI, 02903
  • Johnson and Wales University
    1 min walk
  • Providence Performing Arts Center
    2 min walk
  • Rhode Island Convention Center
    3 min walk
  • Providence, RI (PVD-T.F. Green)
    13 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 7
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Premier Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 7
  • 2 Double Beds

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About this property

Hotel Providence, Trademark Collection by Wyndham

4-star hotel in Downtown Providence
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. WiFi in public areas is free. Additionally, valet parking, conference space, and concierge services are onsite. Housekeeping is available on request.
Hotel Providence, Trademark Collection by Wyndham offers 80 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 4500 square feet (418 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Hotel Providence, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 8 to 20 per person

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Free crib
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (4,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Providence
Providence Hotel
The Hotel Providence
Hotel Providence
Hotel Providence Trademark Collection by Wyndham
Hotel Providence, Trademark Collection by Wyndham Hotel
Hotel Providence, Trademark Collection by Wyndham Providence

Hotel Providence, Trademark Collection by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1046 reviews" "
Rating 8 - Good. 224 out of 1046 reviews" "
Rating 6 - Okay. 107 out of 1046 reviews" "
Rating 4 - Poor. 53 out of 1046 reviews" "
Rating 2 - Terrible. 38 out of 1046 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveler
Liked: Amenities
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Pull out couch was dirty. Hotel needs to update app check-in. Request were not fulfilled. Staff was polite and nice
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 4 nights in Aug 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel Nicely decorated rooms Spacious Large bathroom with tub Friendly, helpful staff
Stayed 1 night in Aug 2024

10/10 Excellent

Amber Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Close to tons of food and shopping options. We were taling our kid to school at JWU and the hotel is super close! The staff were helpful and attentive and valet was so easy. We will absolutely stay here when we visit our Wildcat!
Stayed 4 nights in Aug 2024

8/10 Good

Alejandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and clean
Stayed 2 nights in Aug 2024

2/10 Terrible

massimo

Business traveler
I booked a room through Expedia and when I arrived at the reception they informed me that they were fully booked. I complained with Expedia and it took them 1 week to get the money back. Total rip off organization at that hotel. Reception stuff clueless.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

elliott

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to the river activities. No restaurants close. You need uber to restaurants
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Aug 2024

6/10 Okay

Yuhui

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The area around the hotel is very nice and safe with plenty of restaurants and walkable. The hotel itself is out dated. We were at the 4th floor of Westminster tower, the room interior is old. Bathroom shower door doesn’t seal, a lot of water on the floor after one shower. Also, the two windows we have are facing a wall only a few feet in front of us, basically no view at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took my dog was her first time in a hotel she loved it
Stayed 1 night in Aug 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Y

Traveled with family
Non
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Alexia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful. Our room was clean. Rooms/furniture old and bathrooms in disrepair- need updating. Drug addiction clinic next door and people outside the building constantly asking for money, so it was a little scary walking outside of building.
Stayed 2 nights in Aug 2024

6/10 Okay

Tatyana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all as advertised. Not a safe street, even though it is supposed to be in nice part of town. Did not feel safe walking on the street surrounded by sketchy, drugged up people, out in the open. Just disheartening to witness. Hotel is a bit odd, different elevators, room smelled old and unclean. Kids had nightmares, thank god we stayed only one night.
Stayed 1 night in Aug 2024

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Providence is a beautiful hotel in itself. Its downfall is the location. Its in the middle of the city. Valet parking is $40 a day which was not mentioned anywhere when it was booked. Other parking options are two parking garages about a block away. Only one is overnight parking which ranged from $35-$62. The other downfall of the hotels location is its placed across the street from a church which feeds/helps homeless people. One the same side of the street is a place for recovering addicts. There is nothing wrong with these places however walking to your vehicle or walking away from the hotel can be intimidating at times. We were asked for money everytime we left the hotel. There is also no security in the hotel allowing anyone to walk into the hotel. Not even a card swipe outside to let guests only in. Valet and Front Desk staff were very helpful and polite
Stayed 6 nights in Jul 2024

10/10 Excellent

Cuidie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, but no pool. My room has an amazing window view of the Grace Church!
Stayed 2 nights in Jul 2024

4/10 Poor

Jennifer

Business traveler
Disliked: Staff & service, property conditions & facilities
No longer a gem
We've stayed here previously and enjoyed ourselves, but this visit was a much poorer experience. This hotel used to have charm, but it no longer has any of that in the rooms that they're updating. The rug was pulled up and a linoleum floor was put in with a very modern look. The service was very lackluster except for the valet drivers - each one of them were fabulous! I just think we've outgrown this hotel and don't need to stay there any longer.
Stayed 3 nights in Jul 2024

10/10 Excellent

Marco

Traveled with family and small children, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Streets smell like urine, lots of homelessness in this area of Providence (literally across the street at the church), unsafe and dirty area! Homeless people take over the restaurant patio and we saw a pimp and his victim in the lobby (not really hotel staff’s fault but it’s sad to see). Not a pleasant place for families if you ask me. Pre-checked in - told them we needed a cot and extra sheets - took them an hour after getting into our room to bring up the items. We had dinner plans and this screwed up our plans. Also made reservation for 4 people - only 2 towels. Housekeeping seems understaffed. Rooms are quite dated. They rave about being a 4 diamond hotel - we certainly didn’t have that level of experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snacks, cookies, water, and coffee offered complimentary each day.
Stayed 2 nights in Jul 2024

8/10 Good

julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy hotel,great service,thank you .
Stayed 2 nights in May 2024