Hotel Providence, Trademark Collection by Wyndham

4.0 star property

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Photo gallery for Hotel Providence, Trademark Collection by Wyndham

Bar (on property)
Lobby
Restaurant
Garden
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
139 Mathewson Street, Providence, RI, 02903
  • Johnson and Wales University
    ‪1 min walk‬
  • Providence Performing Arts Center
    ‪2 min walk‬
  • Rhode Island Convention Center
    ‪3 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, Accessible, Non Smoking (Mobility/Hearing, Roll-In Shower)

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 7
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 5
  • 2 Queen Beds

Premier Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 7
  • 2 Double Beds

Similar properties

About this property

Hotel Providence, Trademark Collection by Wyndham

4-star hotel in Downtown Providence
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a conference center. WiFi in public areas is free. Additionally, valet parking, conference space, and concierge services are onsite. Housekeeping is available on request.
Hotel Providence, Trademark Collection by Wyndham offers 80 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 4500 square feet (418 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Hotel Providence, Trademark Collection by Wyndham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 8 to 20 per person

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Free crib
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (4,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 22.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Providence
Providence Hotel
The Hotel Providence
Hotel Providence
Hotel Providence Trademark Collection by Wyndham
Hotel Providence, Trademark Collection by Wyndham Hotel
Hotel Providence, Trademark Collection by Wyndham Providence

Hotel Providence, Trademark Collection by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the ambience and the customer service.
Stayed 1 night in Nov 2024

6/10 Okay

Philip

Liked: Amenities
Very nice quick qiuet rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Confused.
Was approved for an upgrade to a junior suite and then denied upon check in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward. J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samareh, chagrin falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Sketchy location and poorly trained staff. On the street that the hotel is on, there are groups of homeless sleeping. We arrived at 3 for a 4 pm check in and were told it was too early to check in- it was policy, despite the fact that the reception area was empty. We had requested a handicapped accessible room because it was larger, but when checking in, the clerk looked at us and asked us if we really needed a handicapped room. We then were placed in a miniscule room. There was little storage and only two hangers in the closet. We were gone most of the following day and when we returned at 4 the room was not made up. We asked that the room be made up and were told that the staff was too busy and they were not sure when they would get to it. Housekeeping arrived at 6 as we were getting ready for dinner and we told them just to give us fresh towels. The next morning we went to breakfast at the hotel (which was pretty good) and arrived to find the room made up before we showered. That meant no clean towels for the next day. When we checked out, they were unable to provide a receipt as the printer was broken. they did not bother asking how our stay was. I contacted Wyndham hotels and they said that they were sorry about the circumstances, but the hotel was independently owned and we should contact them directly.
Stayed 3 nights in Oct 2024

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless concerns
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay here, and this room, especially the bathroom, surpasses my last stay in comfort.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Ellen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Marjorie, Palm Desert

Stayed 6 nights in Sep 2024

6/10 Okay

Jacob

Traveled with family
Liked: Cleanliness, staff & service, amenities
As soon as you arrive you'll be welcomed by the homeless about 50 ft away as there is a shelter down the street. We should all care about these unfortunate souls, but this is not what you expect when staying at at $350/night hotel. Staff was very helpful and friendly. Room was too small for the price and several dog owners left their very barky and noisy dogs alone in the room. Staff did accommodate us by changing our room but we could still here them in the background. This hotel should be $200/night at most.
Stayed 2 nights in Oct 2024

8/10 Good

Aura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall weekend in Providence
Great location with walking distance to bars, restaurants shopping and several universities. Close to airport and many interesting towns along the water to visit. Comfortable room with nice bath products and big towels. City noise got a little loud Saturday night but we played white noise on our phone. Good breakfast options and friendly staff. Valet went over and above to make sure our car was out front bf he came on duty so we could catch a plane.
Stayed 3 nights in Oct 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs to do something about the homeless hanging around the front of the hotel. As we were not familiar with the area, it was a little unnerving to be approached by some of these people asking for money.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this charming boutique hotel. Walkable to many dining options and anywhere in Providence. Comfortable bed and a very roomy bathroom. I would definitely stay here again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jonathan

Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

JEAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Job well done by all. I would like to distinguish one employee who went well above and beyond and that was Jade. I am sure we will return to Providence and look forward to staying at this property again .
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Stayed 1 night in Sep 2024

6/10 Okay

Mary Beth

Stayed 2 nights in Sep 2024

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, property conditions & facilities
Location is wonderful!! Loved the feel of the neighborhood. Hotel decor was updated and nice. Couple of weird problems, the LED light in my room was hanging as if not properly mounted and flashed like a strobe. The shower in my friend's room wouldn't get hot. The free snacks and drinks in the evening weren't available in the morning. They said that was because breakfast would be served (not included) in the restaurant, but the restaurant didn't open for breakfast until 8, so what happens when you need to get out early in the morning?
Stayed 1 night in Sep 2024