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Graduate by Hilton Providence

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graduate by Hilton Providence

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Kennedy Plaza
    2 min walk
  • Johnson and Wales University
    3 min walk
  • Providence Place Mall
    4 min walk
  • Providence, RI (PVD-T.F. Green)
    16 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Noble Suite)

Suite (Noble Suite) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (Noble Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Premium bedding, pillowtop beds, in-room safe, desk

Grand Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Omni Providence Hotel

Pet friendly
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (2305)
The price is $316
per night
$363 total
includes taxes & fees
Dec 7 - Dec 8
Omni Providence Hotel

About this property

Graduate by Hilton Providence

4-star hotel in Downtown Providence
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Graduate by Hilton Providence features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 18000 square feet (1672 square meters) include conference space. This business-friendly hotel also offers spa services, multilingual staff, and an ATM. Parking is available onsite for a surcharge.

Graduate by Hilton Providence is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 842 out of 1473 reviews" "
Rating 8 - Good. 298 out of 1473 reviews" "
Rating 6 - Okay. 170 out of 1473 reviews" "
Rating 4 - Poor. 84 out of 1473 reviews" "
Rating 2 - Terrible. 79 out of 1473 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

NODIA A

Np
Stayed 1 night in Jun 2024

10/10 Excellent

Alexiss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Graduate Experience.
This is my second stay at a Graduate hotel. Just as the first time, if was a wonderful experience. The history of the Biltmore building was unique and fun to see! The Poindexter Coffee Shop have great breakfast sandwiches.
Stayed 1 night in Aug 2024

2/10 Terrible

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Amenities
Easy to get to like the easy drop off and pickup. Enjoy walking to all the eateries
Stayed 3 nights in Aug 2024

8/10 Good

Diane

Liked: Property conditions & facilities, room comfort
Historic beauty in downtown Providence
The Graduate Providence is the former famous Biltmore Hotel. In 2019 new owners purchased and renovated the hotel. Fortunately, they kept the ornate and beautiful lobby, and added quirky, modern touches to the decor of the rooms. But staff and maintenance still need work. There was no soap at all in our room (like many hotels, dispensers are mounted on the shower wall, but the soap bottle was empty. It took 3 tries, over 6 hours, with a different front desk clerk each time, until we were able to get someone to deliver some little bars of soap. While getting into bed that night, I found out the carpet in front of the air conditioner was wet. The next morning we informed yet another front desk clerk about the wet carpet. Maintenance came up quickly, and worked on it while we were out. Considering the carpet was wet I expected an offer of a different room, but one wasn't offered. We wore our shoes and kept the AC on to dissipate the slightly mildew smell. The room itself (a junior suite) was a corner room and nice and spacious, Bathroom is tiny by modern standards, but the footprint is original to the old building design. Location is great in downtown Providence, and we felt safe walking around after dark. If you like staying in old historic hotels, this is the one. Management needs to focus a bit more though on ensuring a good guest experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

TODD

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christina

Traveled with family
Liked: Staff & service
We chose to stay here for the unique decor and location. The lobby and mezzanine areas are beautiful! Overall the hotel met expectations and the room was comfortable. However, the details of the room are falling apart - paint/wallpaper chipping, water damage on the bathroom ceiling making the room feel a little unclean and dated. The parking garage is not connected to the hotel, but is a very short walk away.
Stayed 2 nights in Aug 2024

8/10 Good

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline, Cobourg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel seemed a bit old and tired at first but then we realized it was intentionally projecting a vintage vibe. The facility must have been spectacular in it's day and it still exudes that "old world" charm. Interesting and retro with unique and beautiful decor in every direction you look. The rooms are small due to the age of the hotel and the bathrooms are tiny but the place was very clean and quiet and the beds and bedding were comfortable. Although the place was retro with old-style furniture, it was all very tastefully appointed and the furniture was actually new and in great condition. No drawers in any cabinets was unusual. Vault in closet. Parking behind the facility in a parking garage for $34.00/night- a two minute walk- safe and easy to get to. Nice little coffee shop with the best cappuccino ever. Very walkable area A very pleasant stay. Only criticism was that our door security lock was broken and the "engineer" arrived after a long wait and was totally stoned and stunk of weed. Very nice guy though.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

sangeeta

Traveled with family
Liked: Room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shelby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was very spacious and the hotel had a cool history.
Stayed 1 night in Jul 2024

10/10 Excellent

Grant

Stayed 2 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how the original property built in 1922 was preserved! Beautiful foyer and many original things were left to show how it looked years ago.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

8/10 Good

Emily, Denver

Traveled with family
Liked: Staff & service, amenities
Beautiful old hotel but rooms need update especially bathrooms. Large room with comfortable mattresses. Unique stylish decor. Conveniently located to tour Brown.
Stayed 1 night in Aug 2024

6/10 Okay

peter

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Shabby. Not well taken care off. Old. Poor amenities. Poor tasting instant coffee. Outlet for tea kettle didn’t work. Staff professional but impersonal. The hotel clearly well past its prime. Absolutely the most run-down Graduate I have stayed in.
Stayed 1 night in Aug 2024

6/10 Okay

neelesh

Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Rachelle

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless people near the hotel and parking sucks you have to pay $35 a day to use their parking structure
Stayed 3 nights in Jul 2024