Graduate by Hilton Providence

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Lobby
Lobby
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
11 Dorrance St, Providence, RI, 02903
  • Johnson and Wales University
    3 min walk
  • Poindexter Coffee
    1 min walk
  • Providence Station
    8 min walk
  • Providence, RI (PVD-T.F. Green)
    16 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Junior Suite, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Junior Suite, Multiple Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite (Noble Suite)

  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Grand Suite

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About this property

Graduate by Hilton Providence

4-star hotel in Downtown Providence
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Graduate by Hilton Providence offers 294 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures.
Graduate by Hilton Providence features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 18000 square feet (1672 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and an ATM. Parking is available onsite for a surcharge.

Graduate by Hilton Providence is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Poindexter Coffee - This café serves breakfast, lunch, and light fare.
Reiners Bar and Game Room - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Self parking on site (USD 34 per day; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 6:00 AM to 1:00 PM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Poindexter Coffee
  • Reiners Bar and Game Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Stereo

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 17 meeting rooms
  • 18,000 square feet of conference space

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1922
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 16.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15.00 to 30.00 for adults, and USD 15.00 to 30.00 for children
  • Self parking fee: USD 34.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Graduate Providence Hotel
Hotel Graduate Providence Providence
Providence Graduate Providence Hotel
Hotel Graduate Providence
Graduate Providence Providence
Graduate Hotel
Graduate
Providence Biltmore
Graduate Providence
Graduate by Hilton Providence Hotel
Graduate by Hilton Providence Providence
Graduate by Hilton Providence Hotel Providence

Graduate by Hilton Providence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 813 out of 1428 reviews" "
Rating 8 - Good. 291 out of 1428 reviews" "
Rating 6 - Okay. 164 out of 1428 reviews" "
Rating 4 - Poor. 82 out of 1428 reviews" "
Rating 2 - Terrible. 78 out of 1428 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

alec

Stayed 1 night in Sep 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel redo inside. Great location, near the Riverwalk, College Hill, mall etc. Great dining/cafe options nearby and desk staff most helpful. Only 15 minutes from the RI Airport. We will return on our next trip to Historic Providence.
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Stayed 3 nights in Aug 2024

6/10 Okay

Pete

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Property conditions & facilities
A plus
Stayed 1 night in Sep 2024

2/10 Terrible

Todd

Stayed 2 nights in Aug 2024

6/10 Okay

Mang

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Karene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. Large clean room.
Stayed 1 night in Aug 2024

2/10 Terrible

Emily

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Staff & service, property conditions & facilities
First time staying at this hotel. It was in the perfect location and the staff was extremely helpful and very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

sojeong

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Katrina, Hillsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully decorated hotel in a great location to explore downtown Providence. Very close to several eateries and the Art Myseum. The staff were great and kind allowing me to store my bags until my room was ready. I stayed in multiple hotels on my visit to RI and this was by far the best. Comfortable bed, nice suites, and helpful staff.
Stayed 1 night in Sep 2024

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient. Nice atmosphere
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed here before and seems like they haven’t kept up with upkeep. Maybe this is the new Hilton buyout? Used to give out coffee tokens for the Pointdexter Coffee shop and that’s no more. Hotel website says there’s a Peloton with a photo and there’s no Peloton and the gym is pretty lackluster with no towels. Rooms are large which is great, but it’s an old building so outlets are low (AKA water kettle for coffee didn’t reach an outlet.) Overall, it’s beautiful and quirky and there’s not a lot of options in downtown Providence, but it just needs some love.
Stayed 3 nights in Aug 2024

8/10 Good

Sonja

Traveled with family
Liked: Amenities
We have stayed here before, and it is a beautiful and unique hotel. However, this time there were issues with sediment in the water, and I had to clean out my tub a couple of times to use it. Apparently there was an issue with the pipes or something. I asked if we could have any discount so I am still waiting to hear. Regardless, we will stay here again, but it was unfortunate that happened this time. But they were great at housekeeping and the lobby is stunning. The rooms are very very spacious and it’s a great location.
Stayed 3 nights in Aug 2024

8/10 Good

Randy, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
If you are doing something at the University this is a good option. Walkable. Lots of restaurants nearby and the river walk is beautiful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot to stay for a long weekend. Convenient to everything. And we could see waterfire and the state building from our room. Would recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

MARY

Traveled with family
Understaffed
Stayed 1 night in Aug 2024

4/10 Poor

ROBERT A

Traveled with family and small children, Traveled with group, Traveled with partner
Disliked: Staff & service
During peak check in period (between 3 pm and 4 pm on Friday), .there was only one very young person at the desk. There were at least 6 sets of customers waiting. During this period, it was hard not to notice the phone at the desk was constantly ringing and the person at the desk, would answer, immediately say "front desk, please hold and hang-up the phone. This continued for the entire 30 minutes we were in line to check in. Other interesting observations, apparently the hot water in the building had been unavailable for several days just before we checked in (this was pointed out to us while in the elevator to our room). There was no mention of this at the front desk, but even though the water was running it was a dark brown and stained the shower enclosure. For the entire hotel there was only one ice maker (on the 4th floor, we were on 17) which worked, again no mention of this during check in. In this case tribal knowledge from the guests distributed the information. Finally, while visiting family in another room, the battery operated fire/smoke alarm began to chirp loudly, signalling that battery needed to be changed. Every minute or so it reported (note this was now 8pm). 45 minutes passed before "engineering" arrived with a ladder, and removed and then replaced the detector. Before departing "engineering" commented that "lately alarms had been chirping at an unusual frequency" and when asked why they just didn't proactively replace every detector ...
Stayed 2 nights in Aug 2024

10/10 Excellent

Leonor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024