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The Grand Mark Prague - The Leading Hotels of the World

5.0 star property

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Photo gallery for The Grand Mark Prague - The Leading Hotels of the World

Garden
Interior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from room
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pet friendly

Explore the area

Map
Hybernska 12, Prague, 110 00
  • Old Town Square
    ‪8 min walk‬
  • Wenceslas Square
    ‪9 min walk‬
  • Prague Astronomical Clock
    ‪10 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪42 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Kitchenette, Garden View

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 Bedroom, Kitchenette, Garden View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Double Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite King, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Grand Deluxe Suite King, 1 Bedroom

  • 462 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Kitchenette

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 Bedroom, Kitchenette

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom, Kitchenette

Family Suite, 1 Bedroom, Kitchenette | Living room | 32-inch flat-screen TV with cable channels, TV

Family Suite, 1 Bedroom, Kitchenette

  • 645 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Duplex Suite, 1 Bedroom, Kitchenette

Duplex Suite, 1 Bedroom, Kitchenette | Living room | 32-inch flat-screen TV with cable channels, TV

Duplex Suite, 1 Bedroom, Kitchenette

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite Twin, 1 Bedroom

32-inch flat-screen TV with cable channels, TV

Grand Deluxe Suite Twin, 1 Bedroom

  • 462 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Bohemia Suite, 2 Bedrooms, Terrace, City View

Bohemia Suite, 2 Bedrooms, Terrace, City View | View from room

Bohemia Suite, 2 Bedrooms, Terrace, City View

  • 1496 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Twin Room

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms, Terrace, City View

Presidential Suite, 2 Bedrooms, Terrace, City View | Living room | 32-inch flat-screen TV with cable channels, TV

Presidential Suite, 2 Bedrooms, Terrace, City View

  • 2045 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Balcony, City View

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 Bedroom, Balcony, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

The Grand Mark Prague - The Leading Hotels of the World

5-star hotel in Prague City Center
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Grand Mark Prague - The Leading Hotels of the World offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

Guests under 12 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

GRAND RELAX Spa & Wellnes has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, The Grand Mark Prague - The Leading Hotels of the World features a hot tub and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service. Onsite parking is available (surcharge).

The Grand Mark Prague - The Leading Hotels of the World is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le Grill Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Winter Garden - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Courtyard Garden - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Two Steps Bar - This cocktail bar specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Czech, English, Russian, Slovak, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (CZK 900 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CZK 890 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Garden
  • Le Grill Restaurant
  • Two Steps Bar
  • Winter Garden

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 1225 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 80.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CZK 3000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 890 per person
  • Airport shuttle fee: CZK 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CZK 900 per day (in/out privileges)
  • Pet fee: CZK 1225 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 80.0 per night
  • Facilities fee: CZK 450 per person, per day and includes use of: sauna; hot tub; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the fitness facility or hot tub
Guests under 12 years old are not allowed in the spa

Property is also known as

Prague Kempinski Hybernska
Mark Luxury Hotel Prague
Mark Luxury Hotel
Mark Luxury Prague
Mark Luxury
Kempinski Hybernska Hotel Prague
Grand Mark Prague Hotel
Grand Mark Prague
Grand Mark Hotel Prague
The Grand Mark Prague
Grand Mark Hotel
Grand Mark
The Grand Mark
The Mark Luxury Hotel Prague
Kempinski Hybernska Prague

The Grand Mark Prague - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 489 out of 649 reviews
Rating 8 - Good. 113 out of 649 reviews
Rating 6 - Okay. 23 out of 649 reviews
Rating 4 - Poor. 12 out of 649 reviews
Rating 2 - Terrible. 12 out of 649 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and elegant. Only criticism was room heat which was at 26 degrees. Raised at reception but nothing done so in middle of December had to leave window open.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tess

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Mark is a dream! Our accommodations were beyond our expectations, and the staff was absolutely lovely. We can't wait to return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

MARCO, San Pedro Sula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. In the entrance to everything. The hotel feels new. The staff was very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Stayed 4 nights in Nov 2024

10/10 Excellent

Marshall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Liked: Cleanliness
Disliked: Staff & service
The hotel double charge us
Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was second to none!
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher Paul

Traveled with partner
Really lovely staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Rick, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the city and within a very short walking distance to everything you need like restaurants and sites you want to see.
Stayed 2 nights in Sep 2024

6/10 Okay

Lorne

Traveled with partner
Disliked: Staff & service
Room provided was tired and musty. Front desk was going to change our room but reversed course in the middle of the discussion. We were traveling with friends who had a better room. Front desk manager was not helpful. Courtyard is nice and location is reasonable for walking to various sites.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vitali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 1 night in Jul 2024

10/10 Excellent

MARIA, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was at a walking distance from the astronomical clock
Stayed 6 nights in Sep 2024

2/10 Terrible

Debbie

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay and close to a lot of sites. Very friendly staff.
Stayed 3 nights in Oct 2024

8/10 Good

yi, Brookfiled

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 days in Prague after coming from Budapest and Vienna. By far, this was the loveliest hotel we stayed in. It is incredibly beautiful, comfortable, walking distance to everything and the staff were friendly and extremely helpful, offering an abundance of ideas on things to do and see. The room was very large with a beautiful balcony. Bilel, the doorman, greeted you with a big smile every morning and was a joy to talk to. The ambiance here is so lovely; piano music in the lounge area and a gorgeous outdoor patio to enjoy a beverage or bite to eat. We didn't get a chance to eat in the restaurant, however, other guests stated the food was excellent! I would definitely stay here again and highly recommend this hotel to anyone visiting Prague.
Stayed 4 nights in Sep 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful. We loved the heated bathroom floors that was an amazing surprise. Food was excellent and the restaurant is beautiful. The staff went out of their way for us. The concierge Olga was the best! Bilel the doorman was wonderful too! Highly recommend this place
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 3 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 2 nights in Aug 2024

6/10 Okay

joe

this is not by any means a 5 star property. more like 3 star. quality of decor etc. bathroom had one thin bath towel for two people - not a bath sheet. one tiny old -school bar of soap in the entire bathroom/shower area. peacock excrement on the terrace outside our window not cleaned in 24 hours. disappointing. joe mckenna
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, breakfast and evening restaurant were excellent. Staff very efficient.
Stayed 4 nights in Sep 2024