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James Hotel & Apartments

3.5 star property

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Photo gallery for James Hotel & Apartments

Family 2 Bedrooms Suite (93 m2) | Desk, cribs/infant beds, free WiFi, bed sheets
View from property
Desk, cribs/infant beds, free WiFi, bed sheets
Interior
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
Ujezd 428/34, Prague, 11800
  • Charles Bridge
    ‪12 min walk‬
  • Prague Castle
    ‪17 min walk‬
  • Old Town Square
    ‪20 min walk‬
  • Prague (PRG-Vaclav Havel)
    ‪31 min drive‬

Room options

View all photos for Luxury Apartment (65 m2)

Luxury Apartment (65 m2) | Desk, cribs/infant beds, free WiFi, bed sheets

Luxury Apartment (65 m2)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Duplex Apartment with Kitchen (120 m2)

Duplex Apartment with Kitchen (120 m2) | Desk, cribs/infant beds, free WiFi, bed sheets

Duplex Apartment with Kitchen (120 m2)

  • 1292 sq ft
  • Sleeps 10
  • 9 Twin Beds

View all photos for Apartment, 3 Bedrooms

Desk, cribs/infant beds, free WiFi, bed sheets

Apartment, 3 Bedrooms

  • 915 sq ft
  • Sleeps 8
  • 3 King Beds

View all photos for Family 2 Bedrooms Suite (93 m2)

Family 2 Bedrooms Suite (93 m2) | Desk, cribs/infant beds, free WiFi, bed sheets

Family 2 Bedrooms Suite (93 m2)

  • 915 sq ft
  • Sleeps 8
  • 2 King Beds

View all photos for 2 Bedrooms Suite (85 m2)

Desk, cribs/infant beds, free WiFi, bed sheets

2 Bedrooms Suite (85 m2)

  • 753 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

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Exterior

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$274 total
includes taxes & fees
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About this property

James Hotel & Apartments

3.5-star hotel in Prague City Center
Self parking, concierge services, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance.
James Hotel & Apartments offers 14 accommodations with designer toiletries and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Prague hotel provides complimentary wireless Internet access.

James Hotel & Apartments features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Prague hotel also offers laundry facilities and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

James Hotel & Apartments is a smoke-free property.

Languages

Czech, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 35 per night)
  • Limited onsite parking

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 2 buildings
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Heating
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 5:00 PM and 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.97 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 30 for check-in between 5:00 PM and 11:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Residence James House Hotel Prague
Residence James House Hotel
Residence James House Prague
Residence James House
James Hotel Apartments Prague
James Hotel Apartments
James Hotel & Apartments Hotel
James Hotel & Apartments Prague
James Hotel & Apartments Hotel Prague

James Hotel & Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 162 reviews
Rating 8 - Good. 63 out of 162 reviews
Rating 6 - Okay. 16 out of 162 reviews
Rating 4 - Poor. 6 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was spacious and clean. Good location. Tv did not work in both rooms during our 2 night stay. We did inform the front desk but nothing was done.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda M

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was nice and very well taken care of. The location was awesome and had several great dining options, the Petrin Park was across the street and Starbucks as well as local coffee shops were right next door. Plenty of space for my group of 4. My only criticism is the beds were hard for me, but I do prefer soft beds.
Stayed 3 nights in Jul 2024

8/10 Good

Sunder

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Expensive but good stay

It was a pleasant stay with them , the place right at the center and was pretty easy to be with my family.only thing is we could not use the second toilet as it was dark without light and their handyman did not turn up until we checked out, otherwise no problems with the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Gail

Stayed 1 night in Aug 2023

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, spacious and clean. Close to park, small shops and restaurants/bars.
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Smadar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very big and specious apartment, very good locatio

Very big and specious apartment, very good location. Very close to the Charles Bridge and all the other tourist attractions. The parking though is a bit small if you have a big car, but besides that everything was great. Would definitely come there again.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed for 2 nights with a group of 6 in the "3 Bedroom Apartment with Kitchenette and 3 Balconies." The rooms appeared clean and spacious, and the location is in a safe and quiet area. However, the customer service was extremely poor and for this reason I would not stay again. Do not expect to get good help from anyone here.
Stayed 2 nights in Jun 2019

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities

Disappointed

Upon arrival we were told that the apartment we had booked wasn't available and we would have to pick from one of the other two apartments. The main reason we chose the James Apts was to have three bedrooms and a common space and now we were downgraded to just a two room apartment. No reason could be given other than what we had booked wasn't available. I would not of booked our stay here knowing that we couldn't get 3 separate bedrooms. That was the point of it for us. They did set up (for a price) ground transport from the train station for us where we had a very nice driver. After the room mistake we were told we'd have our taxi ride to transport home comped, however they had us pay some when they realized we were going to the airport and not the train station. Seems like they could of at least covered that for the rather big downgrade in rooms. the location was great, but I wouldn't book anything there again because I wouldn't trust that I'd get what I'd booked.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a three bedroom apartment and it was spacious and clean. The beds were comfortable. This apartment is centrally located so you are between the old town and the Prague castle. The owner arranged transportation to the Prague Airport. We would stay there again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Dong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights

The location of the apartment is convenient, easy access to all tourist attractions. The apartment is huge, the beds are very comfortable. Overall a good place for our time at Prague.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Great location . Close to some amazing food. Coffee shops and walking to amazing sites to see.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, spacious rooms and amenities. Good Wifi but some rooms were only served by basic harsh lighting. Also there was some evidence of imperfect electrical 'make do and mend' repairs, though not obviously dangerous in nature, these were somewhat unsightly. Staff were pleasant and helpful despite their basic grasp of english and our even more rudimentary czech. A good base from which to explore this picturesque and engaging capital city.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room didn't have air conditioning and this was not mentioned anywhere during booking. There was a water leakage from the water heater. We had to ask for additional shampoo / bath gel since room service did not replace these as they were finished. Reception was empty most of the time.
Stayed 4 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Would not stay here again

I had a negative experience here. Would not book it again. I have booked a duplex apartment with a views to city center, but got a downgraded apartment in a inner yard. The worst part was that the receptionist only admited that when confronted about the downgrade. He did not seem to keen to help, just said to contact booking.com if he have any complains. The room look dated (walls full of fingerprints and small sraches, bathrooms were missing hooks for towels, some spots on the bed covers). The kitchen had all sorts of diffent cups and glasses, something you would expect to see in youth hostels. It does not look like it is on the pictures. I guess they were taken after the renovation and not updated for many years. One plus for this place is its location. It is 15 - 20 min walk to the old town. There are also many nice bars and cafes around the hotel to choose from.
Stayed 2 nights in May 2019

10/10 Excellent

Jules

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge apartment, easy to walk Everywhere. The staff was very friendly.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the James Hotel. The location is great, the rooms were spacious, and the staff were helpful.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The property was in a good location Very clean there was a slight smell in the bathroom although it was very clean the bistro below was closed but there was a nice little Caffè opersit and lots of restaurants close by
Stayed 4 nights in Mar 2019

10/10 Excellent

Kleber

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, apartment big and clean. It was very nice stay some days in James Hotel.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Very well located and everything it’s in a walking distance even the tram stop is one block
Stayed 2 nights in Mar 2019

10/10 Excellent

DJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Perfect location (central but away from the crowds) , very spacious rooms, tram stop close by. This is really a gem to recommended when in Prague.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice character, lots of space, close to public transport and good restaurants
Stayed 4 nights in Dec 2018