3.5-star Pouso Alegre hotel close to Serrasul Shopping
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite.
Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.
Golden Tower Shopping by Fênix Hotéis has designated areas for smoking.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves lunch only.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Food and drink
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Bicycle rentals
Shopping mall
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
100% renewable energy
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Satellite channels
More
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Recycling
Water-efficient showers
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 63 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: BRL 63 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Zii Hotel Pouso Alegre
Zii Pouso Alegre
Ibis Styles Pouso Alegre Hotel
Golden Tower Shopping
Ibis Styles Pouso Alegre
Golden Tower Shopping by Fênix Hotéis Hotel
Golden Tower Shopping by Fênix Hotéis Pouso Alegre
Golden Tower Shopping by Fênix Hotéis Hotel Pouso Alegre
Golden Tower Shopping by Fênix Hotéis Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 239 out of 377 reviews" "
10 - Excellent
239
Rating 8 - Good. 106 out of 377 reviews" "
8 - Good
106
Rating 6 - Okay. 20 out of 377 reviews" "
6 - Okay
20
Rating 4 - Poor. 6 out of 377 reviews" "
4 - Poor
6
Rating 2 - Terrible. 6 out of 377 reviews" "
2 - Terrible
6
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Marcelo
Aug 27, 2024
Looks like I was in USA, with the amazing Brazilian breakfast
The Ibis hotel in Pouso Alegre is a great place to stay. It is close to the highways and the shopping center. The staff are attentive and the building is clean, modern, and has good security. There are protocols in place for a safe and virus free environment. The only reason for the 4 stars instead of 5 is because the mattress was extremely (too) firm.
Verified traveler
Stayed 1 night in Aug 2021
4/10 Poor
Alfredo
Business traveler
Jul 7, 2021
Liked: Cleanliness
Disliked: Room comfort
Leve seu edredom
A cidade é muito fria e simplesmente disponibizam lençois finos nos quartos. Quando pedi algo mais quente, tive que buscar na recepção um cobertor de péssima qualidade que me fez sentir frio.
The staff were professional and efficient with the check in process. The breakfast set up great for the covid times in which we are living.
The hotel is conveniently located near the main highway and also a nice shopping mall.
One thing that could be improved would be to include face/hand towels in the rooms. To include only bath towels is awkward.
We were disappointed by the long checkout process, especially since we have stayed at this hotel many times previously. The staff was, however, very friendly. The facilities are clean and the wifi is excellent. Those who prefer firm mattresses will be extremely happy, while those who prefer a softer mattress might be disappointed. The hotel is conveniently located next to a shopping mall, which has a food court and a movie theater.
The staff was friendly and check in was fairly quick. The rooms are bright with a/c and lots of storage area. The wifi is excellent. We appreciated the option to have freshly scrambled eggs with our breakfast. Be prepared to bring your own hand or face towels and appliances that use 220 volts. The hotel is conveniently located next to a shopping center with restaurants and a movie theater. Great place to stay.
The check in process was very quick and the personnel at the counter were very friendly, as were those who took our orders for breakfast. The Zi hotel offered omelettes with a variety of ingredients to choose from, and they were delicious. The manager of the hotel room time to greet and welcome guests to the hotel. We will be back.
We enjoyed our stay. We noticed right away by the decor that it was definitely a hotel for millennials. The lighting in the rooms was great for studying. The breakfast was super as well. The internet was super. We were able to get online and work with ease. In the past we have had difficulty finding a hotel in the city with high speed internet that functioned well.
Verified traveler
8/10 Good
Flavia c paolucci
Sep 23, 2024
Flavia c paolucci
Stayed 1 night in Sep 2024
6/10 Okay
Aristides
Sep 20, 2024
Liked: Property conditions & facilities
No tempo em que este hotel era da Ibis , era excelente, agora deixa a desejar
Aristides
Stayed 1 night in Sep 2024
6/10 Okay
alexandre
Sep 20, 2024
Disliked: Cleanliness, room comfort
Solicitado duas vezes para limpeza do quarto e nao foi feita
Banheiro otimo tamanho, ducha maravilhosa cama regular, travesseiro abaixo da media quarto bonito, tv antiga e poucos canais, local nao possui restaurante, cafe da manhã maravilhoso, entrada pelo shopping bem confuso sugestão colocar uma entrada separada apenas para hotel com identificação na portaria.