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Hotel Fenix Pouso Alegre

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Fenix Pouso Alegre

Property entrance
Luxury Suite, Accessible, City View | Balcony view
Aerial view
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Rua Bernardino de Campos, 143, Pouso Alegre, MG, 37550-000
  • Pouso Alegre Municipal Theater
    3 min walk
  • Jose Bento Park
    5 min walk
  • Cacau Show
    3 min walk
  • Terminal Rodoviário de Pouso Alegre
    10 min walk

Room options

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • 258 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, individually decorated, individually furnished

Premium Room

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Triple Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

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About this property

Hotel Fenix Pouso Alegre

3-star hotel in Pouso Alegre Centro
2 restaurants, a health club, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a conference center, and self parking.
Hotel Fenix Pouso Alegre offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 474 square feet (44 square meters) include a conference center. This business-friendly hotel also offers a health club, a terrace, and a garden. Onsite parking is available (surcharge).

Hotel Fenix Pouso Alegre has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Hotel Fenix Pouso Alegre has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (BRL 5 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (474 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 80.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: BRL 5 per day
  • Rollaway bed fee: BRL 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Fenix Hotel Pouso Alegre
Fenix Pouso Alegre
Hotel Fenix Pouso Alegre
Fenix Hotel Pouso Alegre, Brazil
Hotel Fenix Pouso Alegre Hotel
Hotel Fenix Pouso Alegre Pouso Alegre
Hotel Fenix Pouso Alegre Hotel Pouso Alegre

Hotel Fenix Pouso Alegre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 136 reviews" "
Rating 8 - Good. 49 out of 136 reviews" "
Rating 6 - Okay. 28 out of 136 reviews" "
Rating 4 - Poor. 9 out of 136 reviews" "
Rating 2 - Terrible. 5 out of 136 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Flavio

Traveled with group, Traveled with family
Disliked: Staff & service, room comfort
Poor.
Front recepcionist not polite/ friendly. Poor breakfast. Bed not good.
Stayed 1 night in Jul 2024

10/10 Excellent

MARIO AUGUSTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, preço justo e bom café da manhã
Stayed 1 night in Dec 2020

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pouso Alegre, Brazil
Helpful and friendly staff. The internet worked great. Excellent location, near everything in the city center. Many restaurants and coffee shops in walking distance.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated Rooms and Better Than Ever!
Recently I stayed for several days at the Hotel Fenix. It is conveniently located downtown and close to shopping and restaurants. It had been a while since I had stayed there and I was pleasantly surprised at the improvements since my last stay. The furniture had been updated, the mattress was comfortable, the internet worked without any glitches, and the breakfast was delicious. The service at the front desk was also terrific. I would definitely stay again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stop in Pouso Alegre
Convenient, clean, cheap hotel with a good breakfast.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Medium hotel
A good simple hotel where we spent one night on our way to Sao Paulo

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Demora no check in, elevador quebrado, colchão péssimo
Stayed 1 night in Sep 2024

6/10 Okay

Luciana

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Nayara

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Gilca

Stayed 1 night in Aug 2024

10/10 Excellent

Leticia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo Machado

Stayed 1 night in Jul 2024

10/10 Excellent

Mario C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício muito favorável
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa relação custo benefício.
Boa relação custo benefício.
Stayed 1 night in Jul 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção em relação custos e benefícios . Excelente acomodações e café da manhã.
Stayed 1 night in Jul 2024

8/10 Good

Luiza H

Stayed 2 nights in Jun 2024

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu às nossas expectativas.
Adoramos o hotel. Bem silencioso, apesar de estar localizado em uma região central. Bem limpo, organizado. Atendeu bem a nossa necessidade.
Stayed 1 night in Jan 2024

6/10 Okay

ALIPIO

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Com deficiencias mas potencial de melhorias
Regular, fronhas de travesseiros amareladas e toalhas com pontos de sujeiras residuais remetendo a uma deficiencia no processo de lavagem dos texteis. Resposta lenta e enganosa a acionamento por dificuldades com ar conficionado primeiro dizendo que já havia visitado o apartamento, o que não ocorreu, e, depois de muita insistencia, alguem da recepção atendeu e resolveu o problema, para somente após isto, aparecer o manutencista. Café da manha com sucos (todas as opões disponiveis) bastantes aguados. O numero de itens do café da manhã é bastante razoável, o atendimento bom, mas a a reposição tem prazos muito longos deixando lacunas de disponibilidade de itens comuns de alto consumo. O lençoi era de tamanho reduzido e não possibilitava a arrumação com fixação destes ao colchão. Controle remoto da TV onde as pilhas perderam o fecho do compartimento fazendo-as escaparem com facilidade. Controle remoto que não possibilitavam a mudança sequencial de canais permitindo mudança apenas por digitação do numeral do canal. Canais permanentemente mudos mesmo com o aumento do volume. As louças do café da manhã possui um grande número de itens de pratos, canecas e xicaras com pequenos lascados e que geram um certo desconforto e a concorrrencia por itens sem defeitos. Hotel com precificação media fortemente apoiada na localização não condiz com o encontrado. A maioria dos desvios encontrados nos itens e serviços são solucionáveis com pequenos ajustes e um investimento minimo.
Stayed 3 nights in Jan 2024

10/10 Excellent

Renato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepção perfeita
Agradecimento especial ao Recepcionista Moacir pela atenção e carinho!
Stayed 3 nights in Dec 2023

10/10 Excellent

jose

Stayed 1 night in Nov 2023

2/10 Terrible

Miguel

Stayed 1 night in Nov 2023

6/10 Okay

Luciana

Traveled with family
Disliked: Cleanliness
TEM DE TUDO PARA MELHORAR
Localização ótima, hotel precisa passar por uma reforma, pois o mesmo é muito antigo e precisa atualizar. Limpeza não é muito boa, principalmente do banheiro. Acabamento das paredes escuras, sendo pior ainda. No café os sucos estavam completamente aguados e os frios fatiados de uma forma estranha. Por se tratar de um custo mais alto, acho que deixa a desejar.
Stayed 2 nights in Nov 2023