Northern Family Motel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Northern Family Motel

Basic Room | Desk, laptop workspace, iron/ironing board, free WiFi
Fridge, microwave, freezer
Front of property
Exterior
Deluxe Suite, 2 Bedrooms | Living area | 42-inch Smart TV with digital channels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
6775 State Highway 56, Potsdam, NY, 13676
  • Raquette River
    2 min drive
  • Sugar Shack Bakery & Cafe
    17 min walk
  • Potsdam Bus Station
    4 min drive
  • Massena, NY (MSS-Massena Intl.)
    33 min drive

Room options

Double Room

  • 170 sq ft
  • Sleeps 5
  • 2 Double Beds OR 2 Queen Beds

Basic Room

  • 160 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Queen Bed

Double Room

  • 180 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

Basic Room

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

About this property

Northern Family Motel

Potsdam motel with free self parking
A picnic area, free self parking, and free WiFi in public areas are available at this motel.
Northern Family Motel offers 15 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 42-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Potsdam motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Northern Family Motel features a picnic area. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Northern Family Motel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 35.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Northern Family Motel Potsdam
Northern Family Motel
Northern Family Potsdam
Northern Family
Northern Family Hotel Potsdam
Northern Family Motel Motel
Northern Family Motel Potsdam
Northern Family Motel Motel Potsdam

Northern Family Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 235 reviews" "
Rating 8 - Good. 64 out of 235 reviews" "
Rating 6 - Okay. 26 out of 235 reviews" "
Rating 4 - Poor. 11 out of 235 reviews" "
Rating 2 - Terrible. 7 out of 235 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Privacy
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Stayed 1 night in Aug 2024

6/10 Okay

PHILIP

Traveled with partner
Liked: Cleanliness, staff & service
It was a nice motel. Friendly staff and clean. Rooms were small, but can be expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best in Potsdam!!! For a good price compared to other motels in the area
Stayed 1 night in Jul 2024

6/10 Okay

Stella

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both my son and I were bitten during the night by yellow jackets. I am allergic but had medicine. The office closes at 6 so no one to call/sleepless night-horrible experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Richard, COLCHESTER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a quick overnight for a wedding. Cozy, quiet, and out of the way in a good sense.
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good clean roadside motel
Not a bad spot. Wasn’t anything like the pictures. My room, #3 was much more worn and used than the pictures made it out to look. That was another room right after it was remodeled. It’s fair for a roadside motel. They have what appear to be nicer rooms and spots to gather.
Stayed 2 nights in Aug 2024

4/10 Poor

Jessyca

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was not like the pictures. We got in after about 20 hours of traveling and the room was disgusting. Brown spots in the ceiling, cobwebs, bugs, and a smell. The sheets, pillows, and bed had stains. The bed felt like it would struggle to hold both my husband and I. It was after their operating hours when we arrived so we couldn’t request another room. The staff was awesome though! They refunded us without any problems. They were also nice when we called to let them know we’d be there after operating hours.
Stayed 7 nights in Jul 2024

6/10 Okay

Pamala

Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and very clean. Staff was very nice and friendly. They went out of there way to make sure we were taken care of even tho we came in late
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Stayed 1 night in Jul 2024

8/10 Good

christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Viktoriya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Yurie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Check-in was confusing, no one at the office, it was closed. Instead there was an envelope taped to the door with the message that "key was on the door and checkout at 10". So I tried to contact the hotel (infos on the website & emails) and Expedia, but nothing came of it. Finally, we just checked if there's a room with the key in the doorknob, we saw there was at room #10, so we took that room; 'cause it was also raining cats & dogs. Other than that, all was okay. We dropped off the room key in the key drop box at check-out, no staff interaction. Price wise, it was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia, Tillson

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant find for us, and if we are in the area again, we will definitely be back. We were in Potsdam for one night for a business deal and this place was recommended to us because it was close by. We have been doing a lot of traveling in the past 9 months and we can honestly say that this room, which has been recently renovated is much nicer than those which cost much more and are regularly rated 5 stars. Because it included a small kitchen, we were able to eat both dinner and breakfast in our room, which saved us a lot of money. The best part though was that the motel was pet friendly and had lots of mowed land for my dog and me to enjoy plus ample parking for our RV. Everyone, both staff and other guests, were friendly and the housekeeping person did a great job preparing our room for us. We are thankful for the recommendation to stay here. It turned out to be just what we needed for a very reasonable price.
Stayed 1 night in Jun 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiite friendly, and comfortable stay. Reasonably priced.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Barrington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with family and friends
The room was comfortable and clean. The staff was very friendly and accommodating. I would recommend this hotel to family and friends.
Stayed 2 nights in May 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint motel. Friendly owners and will stay again.
Stayed 2 nights in May 2024

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Staff & service, amenities
Th Room was very Small, the door did not lock properly. did not lock at all. The TV remote was dead. The TV did not park properly. The staff was never around. The coffee pods were horrible. When speaking to the owners Stephanie and Eric on the phone, they were very pleasant and easy to work with, One positive about The room was that it was clean
Stayed 2 nights in May 2024