6/10 Okay
Ioannis, London
Traveled with partner
Jun 23, 2025
Liked: Cleanliness, property conditions & facilities
We stayed for 2 nights. The room was clean and comfortable. We had to request slippers as they were not provided by default when we arrived. The TV (Samsung smart) wasn't connected to the internet, nor could we connect our devices via HDMI cable or bluetooth, which was inconvenient. When we asked the staff at the reception, we were told that the TV is not smart and that they can't do anything about it. The staff also gave us directions to a nearby food place, which we appreciated. Finally, for breakfast - that we had paid for extra - we were told upon check-in that it lasts until 11 AM. On Monday morning we arrived a couple minutes after 10.30 AM and we were told that we were late and that on weekdays breakfast is until 10.30 AM. Despite the fact that we were only a couple minutes late, the staff did not seem to care. They told us we could grab some coffee and a couple pastries, even though there were plenty other stuff still in place. All in all, we enjoyed the room, but factoring in the details, it wasn't the best treatment that we expected and paid for.
Ioannis
Stayed 2 nights in Jun 2025