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Hilton Garden Inn Portsmouth Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Portsmouth Downtown

Bar (on property)
Exterior
Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area | LCD TV, MP3 dock
Aerial view
Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Pet friendly

Explore the area

Map
100 High St, Portsmouth, NH, 03801
  • Market Square
    ‪1 min walk‬
  • The Music Hall
    ‪4 min walk‬
  • Strawbery Banke Museum
    ‪9 min walk‬
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Mini Fridge/Microwave)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave) | Living area | LCD TV, MP3 dock

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Hampton Inn & Suites Portsmouth Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, (1007)
The price is $214
per night
$232 total
includes taxes & fees
May 20 - May 21
Hampton Inn & Suites Portsmouth Downtown

About this property

Hilton Garden Inn Portsmouth Downtown

3-star hotel in Downtown
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a fitness center, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge).

The Great American Grill - This restaurant serves breakfast and dinner.
The Pavilion Lounge - This bar serves dinner only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 27 2024 to April 15 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Hilton Garden Inn Portsmouth Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 463 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Katherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Doreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on only issue
Stayed 2 nights in Jan 2025

8/10 Good

April

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerome

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Jonah

Stayed 1 night in Jan 2025

2/10 Terrible

leah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Major unknown construction

Awful experience had to leave in less than 24 hours due to extensive construction going on without any communication before booking. Couldn't breathe, sleep or stay inside the hotel for any length of time. Had to cut our vacation short due to inability to breathe.
Stayed 2 nights in Jan 2025

4/10 Poor

john

Disliked: Property conditions & facilities
The hotel was under construction, a remodel and the pool and spa and breakfast were not available. Hotel.com should have made me aware of this issue. Had I known I would not have booked the a stay at this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Eric L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean with nicely appointed rooms, and is located in downtown Portsmouth. It is a short walk to everything Portsmouth has to offer; top restaurants, great shopping, and music venues.
Stayed 1 night in Jan 2025

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Know about the construction

The hotel is in the middle of renovations so the common spaces (bar, dining area, sitting areas, etc.) are not available.
Stayed 2 nights in Jan 2025

6/10 Okay

Cyrina

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Laban, Acton

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property was being renovated, and most of the amenities weren't available, and the whole place felt like a construction site, but this wasn't clear on the Expedia site. We chose the hotel for a romantic night out, specifically with a hot tub- which was closed. I really wish this had just been clear before we paid full price, when other nicer hotels had similarly priced rooms- that weren't dirty, noisy hard hat zones.
Stayed 1 night in Jan 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Restaurant, lounge, pool, hot tub and fitness room were all closed for renovations. This wasn't disclosed by Expedia or Hilton when the room was booked. The carpet in the room was filthy and stained everywhere without ever being thoroughly cleaned. There's one area where someone clearly vomited. There was mold on the shelves and in the corner of the shower. This property was priced similarly to other hotels in downtown Portsmouth. The other hotels offer the same amenities and convenience. This location should be a complete embarrassment for the Hilton brand.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aytug

Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction as of jan 25. New rooms are great!
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

needs work

under construction. restaurant cold and only cold food. had to change rooms as tv didn't work. dusty due to construction. maintenance man knocked on door. no identification that he was an employee.
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt know it was under construction

We picked this place due to the bar and location. Upon entering the whole place was being remodeled, no bar, only one elevator that took forever to use due to construction equipment and other guests. Stairs were only an option going down an they led to the street and could not be reentered. Price seemed the same if not a lil more than the surrounding hotels which seemed a little unfair considering the construction, etc...
Stayed 1 night in Jan 2025

4/10 Poor

Annette

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Great location. Comfortable. A little noisy with compressor for HVAC going all night
Stayed 1 night in Jan 2025

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

william

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
.Very disappointing - no gym, no pool, no dining - only cold breakfast available at $10 PP!! Really?? Should be free - mold encrusted tub - where else are the maids cutting corners?? Room rate not cut to show the lack of what has been discussed.
Stayed 2 nights in Dec 2024

2/10 Terrible

Brenda

Traveled with family
Disliked: Amenities, property conditions & facilities
We were told on arrival (not before) that the property was under construction and that pool, hot tub, fireplace, were not functioning. No dining room or bar for the most part. Dreadful conditions in elevator, hallways and other areas. We should really be refunded our money. Not even a room cleaner for some of the nights. Such a disappointment! Other guests were also complaining.
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing stay

We were never informed upon check in that the hotel was undergoing a complete renovation. The pool and fitness center were closed. The restaurant tables, glassware and dishes were covered in drywall dust. Only 2 or 3 of the 5 floors were open to guests and the hallway leading to the rooms had an unpleasant odor. The fire alarms went off during our second morning, and while we were trying to leave via the stairwell the emergency exits were not accessible due to the construction. For these reasons we decided to check out early and will not stay there again!
Stayed 3 nights in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had trash under the beds and the amount of black mold in the shower was so disgusting we decided not to use it.
Stayed 1 night in Dec 2024