Hilton Garden Inn Portsmouth Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Portsmouth Downtown

Bar (on property)
Indoor pool
Aerial view
Exterior
Room, 1 King Bed (Mini Fridge/Microwave) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
100 High St, Portsmouth, NH, 03801
  • Market Square
    1 min walk
  • Portsmouth Brewery
    4 min walk
  • The Music Hall
    4 min walk
  • Portsmouth, NH (PSM-Portsmouth Intl.)
    12 min drive

Room options

Room, 1 King Bed (Drinks-Snacks, Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Mini Fridge/Microwave)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room Accessible Hearing Impaired/Roll-in Shower (Mini Fridge/Microwave)

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing Impaired, Mini Fridge/Microwave)

  • 335 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 603 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Mini Fridge/Microwave)

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Drinks-Snacks, Mini Fridge/Microwave)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mini Fridge/Microwave)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Portsmouth Downtown

3-star hotel in Downtown
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and valet parking. Bathrooms are shared.
Hilton Garden Inn Portsmouth Downtown offers 131 air-conditioned accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 1496 square feet (139 square meters) include conference space. This business-friendly hotel also offers a fitness center, a fireplace in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Hilton Garden Inn Portsmouth Downtown is a smoke-free property.

The Great American Grill - This restaurant serves breakfast and dinner.
The Pavilion Lounge - This bar serves dinner only. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great American Grill
  • The Pavilion Lounge

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,496 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Portsmouth/Downtown
Hilton Garden Inn Portsmouth/Downtown
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth
Hilton Portsmouth
Portsmouth Hilton Garden Inn
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Portsmouth Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel
Hilton Garden Inn Portsmouth Downtown Portsmouth
Hilton Garden Inn Portsmouth Downtown Hotel Portsmouth

Hilton Garden Inn Portsmouth Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 494 out of 1001 reviews" "
Rating 8 - Good. 263 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in an excellent location and the staff that I encountered was very pleasant. And overall the hotel is nice. But it needs some updating. Scuffed and worn out is a term that comes to mind. There was a small crack in the mirror in my room along with worn-out carpet patches and other areas that need to be cleaned/fixed/updated. I was there for less than a day for a business meeting and for that, it was great. But some may find these things an issue. Especially if you're there for a longer stay or a vacation.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay would definitely revisit down the road.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Parking was difficult, but understandable.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in a convenient area that is within walking distance to waterfront, restaurants, and shopping. This was not my first stay at Hilton Gardens in Portsmouth and it won't be my last. :)
Stayed 1 night in Aug 2024

6/10 Okay

Jason

Traveled with partner
Liked: Staff & service
Bed was uncomfortable. Ice machine was broken jacuzzi didn’t work. Room needs major updates fridge was frozen up inside and barely kept anything cold. Tv remote battery was held in by black electrical tape.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caitlin

Traveled with family and small children
Liked: Amenities
Great with 2 kids! Great location and they loved the indoor pool.
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was downtown but poor crap hotel for the money
Stayed 2 nights in Aug 2024

6/10 Okay

Kirsten, Jamaica

Traveled with family and small children
The staff was really accommodating and nice all, but the maintenance guy that was fixing the pool. We went to the pool in the morning and there was a sign that says the hot tub was out of service. We were going in the pool and the guy screamed at us. the pool is closed, there was no sign saying the pool was closed Restaurant was OK, For breakfast but for the amount of money we paid we could’ve had real scrambled eggs and milk on the table for coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everything is walkable. Nice pool and hot tub. Parking is $40 a day which seems steep on top of the room charge.
Stayed 2 nights in Aug 2024

2/10 Terrible

Monica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The room was below par. When I booked , I was not informed that the room was a handicapped room therefore it did not have a tub. They did not even provide towels for bathing. The curtains looking outdoors were ripped. The toilet back flushed constantly. The hotel staff couldn’t do anything with the rate because I booked through you. I would not go this route again.
Stayed 1 night in Aug 2024

10/10 Excellent

donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mini vacation
A stay over with friends. It was great
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Traveled with group
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy walk to restaurants and shops.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cherie

Stayed 1 night in Aug 2024

10/10 Excellent

Reina

Stayed 3 nights in Aug 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This property was fine, but not at the caliber one would expect for the price. The food options were lacking for an expensive buffet breakfast. It would be nice if they offered a continental breakfast. The pool is very, very small- not ideal. Parking was $40/day, which wasn’t known until we arrived. Also, I booked this hotel as they offered a free roll- away bed. However, when I asked for this we were told that it’s a fire hazard in a 2 queen bed room. Apparently one would need to have booked a large suite in order to use the roll away. This felt like false advertising to me. Overall, the hotel is only fair. Being in downtown Portsmouth is great, but this was not worth it.
Stayed 4 nights in Aug 2024

6/10 Okay

William, Weymouth

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great spot close to everything downtown. Walkable location near restaurants and shops. Stayed here before and it's definitely deteriorating. Loud AC unit in room, and very musty smell. Bed was comfortable except mattress was a foot away from headrest so kept losing pillows. Staff was very friendly and check in/out was super easy. Might choose another option next time we stay in town.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Nice place and great location
The room had everything we needed. Nice amenities. Terrific location. The staff was excellent and they were super helpful and flexible throughout our stay. We would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Love the staff
Stayed 2 nights in Jul 2024