Pestana Porto - A Brasileira, City Center & Heritage Building
5-star hotel in Centro / Baixa
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Pestana Porto - A Brasileira, City Center & Heritage Building offers 89 accommodations with minibars and safes. LCD televisions are featured in guestrooms.
Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, tour/ticket assistance, and concierge services.
Pestana Porto - A Brasileira, City Center & Heritage Building is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Pestana Porto - A Brasileira, City Center & Heritage Building has a restaurant on site.
24-hour room service is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 17 per day)
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Gym
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting rooms
Outdoors
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Private bathroom
Rainfall showerhead
Towels provided
Entertainment
LCD TV
Food and drink
24-hour room service
Minibar
More
Ceiling fan
Phone
Recycling
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
Nearby parking fee: EUR 17 per day (328 ft away)
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 7762
Property is also known as
Pestana Porto Brasileira City Center Heritage Hotel
Pestana Brasileira City Center Heritage Hotel
Pestana Porto Brasileira City Center Heritage
Pestana Brasileira City Center Heritage
Pestana Porto Brasileira City Center Heritage Hotel
Pestana Brasileira City Center Heritage Hotel
Pestana Porto Brasileira City Center Heritage
Pestana Brasileira City Center Heritage
Pestana Porto A Brasileira City Center Heritage Building
Pestana Brasileira City Center Heritage Hotel
Pestana Porto Brasileira City Center Heritage
Pestana Porto Brasileira City Center Heritage Hotel
Pestana Brasileira City Center Heritage
Pestana Porto - A Brasileira, City Center & Heritage Building Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a wonderful stay at this hotel. Room was spacious and clean. Staff were attentive and helpful. Breakfast was very good. Will certainly stay here again on future visits.
Our second visit here. The one thing that stood out was the doorman Frederick. He was always very helpful and was so pleasant to be around. Whether it was holding the door open or if I was having trouble getting a location on my phone for Uber he would always kindly help my husband and I.
We were greeted with a very friendly and helpful staff. Our room was extremely comfortable and roomy with everything we needed. The breakfast was delicious with great atmosphere and friendly staff.
Denise
Stayed 4 nights in Aug 2024
4/10 Poor
Alfred
Traveled with group
Sep 1, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good, but the room is not well maintained, especially the bathroom.
this is a gem - GREAT LOCATION! GREAT STAFF (even brought me soup etc when fell ill), also acknowledged my birthday. GREAT BATHROOM and SHOWER and comfy BED. Pkg is around the corner - hard to find in Porto. Helpful with site seeing options and dining.
Beautiful old building with masses of character. It was convenient to walk down to the river side, but walking back up could be a workout (but the 'BOLT' app makes it easy and affordable to get around Porto. The staff were all very friendly helpful and knowledgeable of the area. Can't wait to visit again
Wonderful front desk and bell staff! Everyone was exceptionally kind, welcoming and helpful! Room was very nice and spacious. Hotel is in great location. I was worried about parking in such a busy area, but it was no issue at all with underground parking just around the corner. Highly recommend Pestana Porto!
This was a great location and property. Staff was great and very helpful with recommendations and suggestions! We loved Porto and will be back to visit again! Highly recommend Pestana Porto-A Brasileira!
Good: location, location, location. This is the perfect location- it is close to everything!
Bad: I used a wash cloth, towel, lotion and the cleaning crew only replaced the towel. Why? The bed is also uncomfortably firm.
Ugly: The staff never greeted me when I walked past the front desk, I always had to say hello first and then they would look up from the computer as if they were surprised by me- they weren't. No one was in the lobby and they saw me walk in and sit down on the couch. They chose every time to ignore me. I also asked for an early check-in after 3 long flights from the U.S. and walked around the surrounding area from 10am-2pm and at 2pm came and nodded off on the couch right next to the front desk. At exactly 3pm, I asked to check in and they did so seamlessly. I asked for the bag I left with them at 10am and they said it was already in the room. So...my room was ready and you saw me sitting there waiting? Just rude and inconsiderate. I don't care if my bag was up there 1 hour or 10 mins- when the room was ready, you should have said something- you knew I had been waiting since 10am.