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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5.0 star property

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Photo gallery for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Lobby
Exterior
Exterior
Interior
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
Estrada Nacional 108, Porto, 4300-316
  • Porto Historic Center
    ‪5 min drive‬
  • Ribeira Square
    ‪5 min drive‬
  • Porto Cathedral
    ‪5 min drive‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪27 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room (Extra Bed)

Minibar, in-room safe, desk, blackout drapes

Classic Room (Extra Bed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Executive)

Superior Room (Executive) | Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive)

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Extra Bed)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Extra Bed)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Grand View)

Deluxe Room (Grand View) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room (Grand View)

7.0 out of 10
Good
(4 reviews)
  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5-star pousada in Campanhã
Along with a full-service spa, this smoke-free pousada has an indoor pool and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
In addition to a full-service spa, Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World features an indoor pool and an outdoor pool. The pousada offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5780 square feet (537 square meters) include conference space. This eco-certified pousada also offers a sauna, a rooftop terrace, and spa services. An area shuttle within 3.5 kilometers and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3.5 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,780 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 932

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 557 out of 735 reviews
Rating 8 - Good. 139 out of 735 reviews
Rating 6 - Okay. 22 out of 735 reviews
Rating 4 - Poor. 8 out of 735 reviews
Rating 2 - Terrible. 9 out of 735 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated as celebrities! Comfortable bed and everything very clean. Breakfast was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful piece of property, very clean, quiet and staff is amazing go out of their way to please and give great information. I will definitely come back again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Anne

Stayed 9 nights in Oct 2024

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Peter, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beds were way too hard and we woke up 3 nights in a row between 3:00 to 5:00 AM without any jet lag issues. The matresses are just too hard!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Divya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located on Duoro river. Room had very good views. Breakfast was awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pamper yourself in style!
Such a beautiful hotel. They make you feel so special. This hotel is very elegant and you are treated like royalty. The breakfast was amazing as was the dinner we had in the hotel restaurant.
The tables had mirrors so you can see the beautiful ceilings.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a beautiful river
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. The palace exceeded our expectations.
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and very comfortable rooms. Easy cab to and from city center. Great stay!
Stayed 2 nights in Sep 2024

8/10 Good

PAUL, palm beach

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very old building. Did not like the decor
Stayed 2 nights in Sep 2024

6/10 Okay

Kamal

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Overbooked and under staffed. Exterior Architecture is beautiful, some of the interior especially the rooms are very outdated. Stay in the main part of the hotel may be a bit better. The shower was disappointing, low pressure and hard to get your whole body under the head. No conditioner provided.
Stayed 2 nights in Sep 2024

4/10 Poor

Rebecca

Disliked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

kamel

Stayed 2 nights in Aug 2024

10/10 Excellent

Shyam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the douro river
Stayed 2 nights in Aug 2024

10/10 Excellent

Reem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. It is clean and quiet, with a great breakfast, nice rooms, and professional staff. The best thing about it is the building itself and the surroundings. It's hard to believe such a beautiful place exists.
Stayed 7 nights in Aug 2024

10/10 Excellent

Konstantine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable luxurious great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Manny

Stayed 1 night in Aug 2024

10/10 Excellent

mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Porto
We chose in hotel because of the pool and free parking. When we arrived we were greeted at the door and offered a glass of complimentary port wine. Our stay was great. Room was clean, comfortable and quiet. The complimentary breakfast was delicious and plentiful. The pool was excellent. We had beautiful dinner at the restaurant across the street. We walked over to the nearest public beach and stumbled upon a local snack shop. (5 minute walk to the left of the hotel on the walkway- not walking towards Porto) Had some beers and snacks. Delicious. We enjoyed our stay.
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful building and not leading service
The building where the hotel is located is very beautiful but the service is not up to the standard of ‘leading hotels of the world.’ I have stayed in many and it is not even close. We got our room cleaned only at 4 pm, staff did not leave us filtered water for the coffee. Breakfast was a bit of a mess. Service at the bar was slow, the tables were dirty and overall staff did not seem to care. At the pool at some point there were no towels and the service lacked attention to detail.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Enough distance from the busy streets of Porto for relaxing and quiet. Pool was amazing!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Zainab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel like a castle with modern rooms infinity clean pool with magnificent view over the river and the bridge friendly staff and delicious food
Stayed 5 nights in Jul 2024

10/10 Excellent

Gisela, Huntington Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dreamy place! The only bad thing was only spending one night at this gorgeous location! The palace is beautiful, well maintained, and the staff is friendly, helpful, and welcoming. We arrived late and they accommodated us in the amazing restaurant. The food was superb and the exquisite service was unforgettable. Sebastiao, Rita Araujo, and Jose Almeida took care of us and made us feel so very special. The rooms are large and beautifully decorated. There were personal touches like a bottle of Porto and a handwritten note waiting for us. Breakfast was delicious and was only made better by the complementary specialty coffee drinks. Incredible stay! Would love to come back one day.
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palace grounds and infinity pool. Staff is also very nice. Packed us a wonderful early morning breakfast box.
Stayed 2 nights in Jul 2024