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Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

Exterior
Exterior
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Interior
Minibar, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Spa
  • Room service

Explore the area

Map
Estrada Nacional 108, Porto, 4300-316
  • Bolhao Market
    4 min drive
  • Majestic Café
    5 min drive
  • Porto Historic Center
    5 min drive
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    27 min drive

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 484 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Executive Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (Executive)

Minibar, in-room safe, desk, blackout drapes

Superior Room (Executive)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Grand View)

Deluxe Room (Grand View) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room (Grand View)

  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World

5-star pousada in Campanhã
Along with a full-service spa, this smoke-free pousada has an indoor pool and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World offers 87 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Porto pousada provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the pousada's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.
In addition to a full-service spa, Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World features an indoor pool and an outdoor pool. The pousada offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5780 square feet (537 square meters) include conference space. This eco-certified pousada also offers a sauna, a rooftop terrace, and spa services. An area shuttle within 3.5 kilometers and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site, along with a car charging station.

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 3.5 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5,780 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 932

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Palacio Freixo
Pousada Palacio Freixo
Pousada Palacio Freixo Hotel
Pousada Palacio Freixo Hotel Porto
Pousada Porto Palacio Freixo
Pestana Palácio Freixo Pousada National Monument Hotel Porto
Pestana Palácio Freixo Pousada National Monument Porto

Pestana Palacio do Freixo, Pousada & National Monument - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 541 out of 716 reviews" "
Rating 8 - Good. 137 out of 716 reviews" "
Rating 6 - Okay. 21 out of 716 reviews" "
Rating 4 - Poor. 8 out of 716 reviews" "
Rating 2 - Terrible. 9 out of 716 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shyam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the douro river
Stayed 2 nights in Aug 2024

10/10 Excellent

Reem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel. It is clean and quiet, with a great breakfast, nice rooms, and professional staff. The best thing about it is the building itself and the surroundings. It's hard to believe such a beautiful place exists.
Stayed 7 nights in Aug 2024

10/10 Excellent

Konstantine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable luxurious great place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Manny

Stayed 1 night in Aug 2024

10/10 Excellent

mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week in Porto
We chose in hotel because of the pool and free parking. When we arrived we were greeted at the door and offered a glass of complimentary port wine. Our stay was great. Room was clean, comfortable and quiet. The complimentary breakfast was delicious and plentiful. The pool was excellent. We had beautiful dinner at the restaurant across the street. We walked over to the nearest public beach and stumbled upon a local snack shop. (5 minute walk to the left of the hotel on the walkway- not walking towards Porto) Had some beers and snacks. Delicious. We enjoyed our stay.
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful building and not leading service
The building where the hotel is located is very beautiful but the service is not up to the standard of ‘leading hotels of the world.’ I have stayed in many and it is not even close. We got our room cleaned only at 4 pm, staff did not leave us filtered water for the coffee. Breakfast was a bit of a mess. Service at the bar was slow, the tables were dirty and overall staff did not seem to care. At the pool at some point there were no towels and the service lacked attention to detail.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay. Enough distance from the busy streets of Porto for relaxing and quiet. Pool was amazing!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Zainab

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel like a castle with modern rooms infinity clean pool with magnificent view over the river and the bridge friendly staff and delicious food
Stayed 5 nights in Jul 2024

10/10 Excellent

Gisela, Huntington Beach

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dreamy place! The only bad thing was only spending one night at this gorgeous location! The palace is beautiful, well maintained, and the staff is friendly, helpful, and welcoming. We arrived late and they accommodated us in the amazing restaurant. The food was superb and the exquisite service was unforgettable. Sebastiao, Rita Araujo, and Jose Almeida took care of us and made us feel so very special. The rooms are large and beautifully decorated. There were personal touches like a bottle of Porto and a handwritten note waiting for us. Breakfast was delicious and was only made better by the complementary specialty coffee drinks. Incredible stay! Would love to come back one day.
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palace grounds and infinity pool. Staff is also very nice. Packed us a wonderful early morning breakfast box.
Stayed 2 nights in Jul 2024

8/10 Good

Zoe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous historical home turned luxury hotel. Attentive staff; massive, high quality breakfast buffet; free shuttle to town (although it was always full or not going when we needed to. But Uber to town is 4-5 Euros (meter taxi was double, so do the Uber). Five minute drive to charming Porto’s historical city center. Fall in love with Porto and the Palacio do Freixo!
Stayed 2 nights in Jul 2024

10/10 Excellent

E Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Palace Stay in Porto
Our room was large and very comfortable. The elevated, corner view provided splendid views of the river and the adjacent palace.
Stayed 2 nights in Jul 2024

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful venue with friendly attentive staff, lovely outdoor pool and gardens, and the most incredible breakfast buffet imaginable. Relaxing stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Krysten

Stayed 4 nights in Jul 2024

8/10 Good

Astrid

Liked: Cleanliness, staff & service, room comfort
Disjointed hotel with accommodations away from main facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
A wonderful experience!!! Extremely helpful staff. We loved the history of both buildings and the ambiance. We will definitely be back Thank you to all
Stayed 2 nights in Jun 2024

10/10 Excellent

Gloria

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A palace stay with lack of attention to detail
The check in was a bit confusing. There were no staff at the pool or service at all at the pool. It was a trek to the bar and tiu had to carry your drinks on a tray down stairs and in the lift !! Mojito was not right, not enough sugar or lime. Pillows in the bedroom were too big and we couldn't get the tv to work. There seemed to be an absence of staff. Not great coffee at breakfast, it tasted like nescafe.
Stayed 1 night in Jun 2024

10/10 Excellent

PHILIP

Stayed 3 nights in May 2024

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful we had a room facing the river, staff was great. Only issue same as most the AC went off around 11 pm luckily we had 3 windows to open but all over Spain and Portugal it was the same thing.
Stayed 1 night in May 2024

10/10 Excellent

AMANDA, MORAVIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED it !!! Close enough to the city center , the hotel makes you feel as if you were far away in another a different time . it’s a beautiful experience! Great food and staff were always helpful!
Stayed 2 nights in May 2024