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Neya Porto Hotel

4.0 star property
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Photo gallery for Neya Porto Hotel

Rooftop bar, ocean views, open daily
Meeting facility
Lobby sitting area
Family Room, Garden View | Terrace/patio
Rooftop bar, ocean views, open daily

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
$174
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
Rua de Monchique, 35-41, Porto, 4050-394
  • Porto Cathedral
    ‪15 min walk‬
  • Ribeira Square
    ‪15 min walk‬
  • Porto Historic Center
    ‪16 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪12 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, minibar, in-room safe, desk

Classic Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room

9.2 out of 10
Wonderful
(19 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite (Duplex)

Superior Suite (Duplex) | 1 bedroom, minibar, in-room safe, desk

Superior Suite (Duplex)

10.0 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Family Room, Garden View | 1 bedroom, minibar, in-room safe, desk

Family Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed, River View

Family Room, 1 King Bed with Sofa bed, River View | 1 bedroom, minibar, in-room safe, desk

Family Room, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(1 review)
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, minibar, in-room safe, desk

Premium Twin Room

  • 248 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Suite(Duplex)

  • Sleeps 3

View all photos for Deluxe Family Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Family Room

  • Sleeps 3

View all photos for Classic Family Room

1 bedroom, minibar, in-room safe, desk

Classic Family Room

  • Sleeps 3

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

  • Sleeps 2

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, desk

Classic Suite

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

Classic Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

Bathroom | Free toiletries, hair dryer, towels

Deluxe Double Room

  • Sleeps 2

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About this property

Neya Porto Hotel

4-star hotel in Massarelos
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Neya Porto Hotel offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Neya Porto Hotel features a full-service spa and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 1346 square feet (125 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, a complimentary children's club, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Neya Porto Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Viva Porto - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required.
Ultimo - Overlooking the ocean, this rooftop bar serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ultimo
  • Viva Porto

Things to do

  • Free bicycle rentals
  • Free children's club
  • Full-service spa

Family friendly

  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,346 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 20 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9365

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Neya Porto Hotel Hotel
Neya Porto Hotel Porto
Neya Porto Hotel Hotel Porto

Neya Porto Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 447 out of 626 reviews
Rating 8 - Good. 126 out of 626 reviews
Rating 6 - Okay. 32 out of 626 reviews
Rating 4 - Poor. 7 out of 626 reviews
Rating 2 - Terrible. 14 out of 626 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice view of the river. Also, rooftop bar was nice place to unwind after bring on your feet all day walking up & down hills/stairs. Bar tenders were very good. We had the breakfast package whuch was convenient. It is a buffet with bread, scrambled eggs, bacon, pastries, fruit, yogurt& cereals.
Stayed 6 nights in May 2025

10/10 Excellent

Nigel Paul

Stayed 4 nights in May 2025

6/10 Okay

Kristal

Traveled with partner
Liked: Cleanliness
We went here for our honeymoon. We picked the location because of the river views and the onsite spa. When we checked in, the receptionist also promoted the spa services. On our last night at the hotel, we tried to reserve a massage, and we were told the spa staff member was on vacation for the next 10 days. I don't understand why this was promoted as a service if it was unavailable. We asked the staff member if they had any other recommendations, and they responded that any of the spas in the area were good, which was not helpful. They also advertised a bar discount in the elevator, but the bar staff was confused about it, and the front desk said they didn't have that promotion, so I'm not sure why they kept it displayed in the elevator. Most of the hotel was clean, but when we walked through the atrium to the spa/meeting room side, there were hoards of flies all around the entrance, which was unappealing. We loved Porto and plan to return, but we will stay at another hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and view.
Stayed 1 night in May 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porto City Break

We stayed at the Neya Porto for a 4 night break. The hotel is located on the banks of the river and has good bus & tram links into the centre. We had a suite overlooking the Douro which was delightful. The room was spacious, well appointed and clean. The breakfast was top class with range of options. We spent each evening on the Ultimo rooftop terrace for drinks and views of the city. Memorable.
Stayed 4 nights in May 2025

8/10 Good

neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
stayed for a 4 days short break (anniversary). great a base, easy to reach all the sights of Porto by foot of call an Uber. good value for money.
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and location. Everything was great.
Stayed 3 nights in May 2025

4/10 Poor

Jodi

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property on the river!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Marla, Highlands Ranch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect as a base for exploring Porto. The views from the room over the river were excellent. The room was comfortable and breakfast was great. The staff were friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antoinette

Traveled with group
Liked: Amenities
Hotel Neya was a fabulous place to stay in Porto, close to everything but far enough away from the city bustle. Facilities and service were excellent. Would happily recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, great rioms and great view of the river. Not really anything in proximity so felt a bit of a way out of town. Rooftop bar was amazing.
Stayed 3 nights in Apr 2025

6/10 Okay

Phil

Traveled with family
Disliked: Staff & service
I don’t like the service and cleanness
Stayed 4 nights in Apr 2025

10/10 Excellent

Amina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a suite and it was lovely. The suite came with a welcome snack. It was clean, spacious and had a great view. The staff were friendly and helpful. Breakfast was wonderful with wide variety of options. It's located somewhat away from the center but it's still within walking distance, plus it had a view of the river :) We loved our stay here!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Great Location

Absolutely gorgeous place in a great location!
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here if you want something away from the main touristy part of the riverfront. It's still walkable to everything, though. Great service from every staff member I encountered. Dinner in the restaurant was excellent. A modern, elegant twist on Portuguese specialties. I like that there were several places to sit and relax after a long day of walking. There is a rooftop bar, the main lobby, and also a quiet courtyard. I am a solo traveller and I found this hotel to be very welcoming and comfortable!

10/10 Excellent

LOURDES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very professional and helpful. The hotel is centrally situated walkable distance to every landmark.
Stayed 3 nights in Mar 2025

10/10 Excellent

Colleen, Vero Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely boutique property with rooftop bar offering great view of Douro River.
Stayed 1 night in Feb 2025

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mabel

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everyone as they were so helpful and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Winton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025