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Mercure Porto Centro Santa Catarina

4.0 star property

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Photo gallery for Mercure Porto Centro Santa Catarina

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Sports facility
Meeting facility
Sports facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Praca Da Batalha 116, Porto, 4000
  • Porto Cathedral
    ‪5 min walk‬
  • Porto Historic Center
    ‪7 min walk‬
  • Ribeira Square
    ‪8 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪13 min drive‬

Room options

View all photos for Family Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Family Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Panoramic Room, 1 Double Bed, View

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Privilege, Panoramic Room, 1 Double Bed, View

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 1 King Bed with Sofa bed

Family Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Family Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Standard Room, 1 Double Bed

  • 204 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room, 2 Twin Beds (and 1 sofa)

Classic Triple Room, 2 Twin Beds (and 1 sofa) | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Classic Triple Room, 2 Twin Beds (and 1 sofa)

  • Sleeps 3
  • 2 Twin Beds

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About this property

Mercure Porto Centro Santa Catarina

4-star hotel in Centro / Baixa
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Mercure Porto Centro Santa Catarina offers 147 accommodations with minibars and laptop-compatible safes. Beds feature Select Comfort mattresses. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2260 square feet (210 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Mercure Porto Centro Santa Catarina is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
A BICICLETA - This restaurant serves breakfast, brunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • A BICICLETA

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,260 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must present a valid identity card or passport with photo, or equivalent document (such as a birth certificate) at check-in. Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission letter from a parent or guardian. Additional check-in policies apply.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3244

Property is also known as

Hotel Mercure Porto
Hotel Mercure Porto Centro
Hotel Porto Centro
Mercure Centro
Mercure Centro Porto
Mercure Porto
Mercure Porto Centro
Mercure Porto Centro Hotel
Mercure Porto Hotel
Porto Centro Hotel
Accor Porto Centro
Mercure Porto Centro Hotel Porto
Mercure Centro Hotel
Mercure Porto Centro
Mercure Porto Centro Hotel
Mercure Porto Centro Santa Catarina Hotel
Mercure Porto Centro Santa Catarina Porto
Mercure Porto Centro Santa Catarina Hotel Porto

Mercure Porto Centro Santa Catarina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Haoning

Stayed 2 nights in Mar 2025

10/10 Excellent

Austin

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Wayne

Liked: Cleanliness, staff & service
Room clean but very very small!
Stayed 2 nights in Feb 2025

10/10 Excellent

WEIMING, Zionsville

Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyed the Hotel and the staff. Room was nice, except bed on the firm side. Service was good except for deceptive advertising about 17:00 to 19:00 Happy Hour at the front of the Hotel. My wife and I made a point to visit the bar during that time and each enjoyed a single cocktail. To our dismay the price was over 31 euros! This would be extremely high price without the "Happy Hour." With the "Happy Hour" this was shocking. When we complained we were advised that the special (being advertised in February) was "only good during the summer." The staff checked with company management who elected to not do anything to help. They (the management, not the staff) evidently value the few extra euros over the good will of their guests. This experience soured an other wise nice stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laromme, Thornhill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay however the walls are not as sound proof as advertised i can hear the next room other than that it was a great experience
Stayed 6 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel were quite helpful. Allowed us late checkout which made our travel plans much easier.
Stayed 3 nights in Dec 2024

8/10 Good

Aashish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Very warm service. Very cozy and comfortable beds. Our room had very small window’s
Stayed 3 nights in Dec 2024

10/10 Excellent

Luisita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was at waking distance. The property location is ideal and the staff was very helpful. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

mitsuo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and all stuff are very nice to us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy access to the city and tourist attractions
Stayed 6 nights in Oct 2024

8/10 Good

Paula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient for being close to most things.. Ubers are easy, walking around to all things as long as good shoes and lots of people all the time.. Hotel is fine for European hotels go.. rooms are mostly smaller but breakfast is good..
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within walkable distance to main attractions. Nice cosy rooms, big size bathroom. Good breakfast
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good hotel stay and great location. Bit weird but they don’t do any milk sachet for rooms and when you ask at reception for some milk for in room drinks you get told to go to the bar and you get charged for milk for the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rosslyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loked the hotel. The staff (Andre, Selma and Bruno) were amazingly helpful! My only comment is no washcloth, and no shelf space in the bathroom.
Stayed 2 nights in Oct 2024

8/10 Good

AREZOO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is an amazing location, walking distance to pretty much everywhere. I wish the windows were bigger and (for a 4 star hotel) there was more attention to the cleaning specifically in the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Dorit

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel

Location was great, breakfast was nice but the bed was very hard.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Bantyehun

Traveled with family
After fully paid to stay with a confirmation email from Expedia, we were forced to pay again to the hotel before we could leave. Totally frustrating experience that led us to nearly miss our flight home. Expedia billed and collected $411CAD on Sept 2 and Hotel collected same amount on Sept 4 before letting us leave. Totally bizarre.
Stayed 1 night in Sep 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, would recommend a room with a city view as they are very spacious. It was very tidy and a great location
Stayed 3 nights in Sep 2024

6/10 Okay

Samantha

Traveled with group
Liked: Cleanliness, staff & service
Lobby and shared areas a wonderful and Newley renovated but rooms were pretty subpar and in need of repair. Beds were so hard I woke up in the night feeling sore
Stayed 3 nights in Aug 2024

6/10 Okay

Esperanza, Grand Prairie

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was ok but the bed was uncomfortable
Stayed 2 nights in Aug 2024