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Gran Cruz House

4.0 star property

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Photo gallery for Gran Cruz House

View from property
Deluxe Double or Twin Room, River View | View from room
Deluxe Double or Twin Room, Balcony, River View | View from room
Outdoor dining
Bar (on property)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Praça da Ribeira, Viela do Buraco nº.19, Porto, Porto, 4050-132
  • Porto Cathedral
    ‪8 min walk‬
  • Clerigos Tower
    ‪10 min walk‬
  • Livraria Lello
    ‪11 min walk‬
  • Porto (OPO-Dr. Francisco de Sa Carneiro)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Balcony, River View

Deluxe Double or Twin Room, Balcony, River View | View from room

Deluxe Double or Twin Room, Balcony, River View

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, River View

Deluxe Double or Twin Room, River View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Double or Twin Room, River View

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down comforters, free minibar items, in-room safe

Deluxe Double Room, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gran Cruz House

4-star hotel in Centro / Baixa
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, laundry facilities, a front-desk safe, and multilingual staff assistance are onsite.
Gran Cruz House offers 7 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Porto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This Porto hotel also offers a terrace, multilingual staff, and laundry facilities.

Gran Cruz House is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Gran Cruz House has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MB Way
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Property Registration Number 78340/AL

Property is also known as

Gran Cruz House Hotel Porto
Gran Cruz House Hotel
Gran Cruz House Porto
Gran Cruz House Hotel
Gran Cruz House Porto
Gran Cruz House Hotel Porto

Gran Cruz House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 221 out of 258 reviews
Rating 8 - Good. 28 out of 258 reviews
Rating 6 - Okay. 6 out of 258 reviews
Rating 4 - Poor. 2 out of 258 reviews
Rating 2 - Terrible. 1 out of 258 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gwynna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed rooms in a location that is in the center of the action. Stunning views from “river view” rooms. Breakfast was a moment to be treasured with incredible service, views, and food. The staff were delightful, knowledgeable, and engaging. Coffee was superb. Can’t wait to come back and stay here again!

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, intimate hotel with beautiful appointments. Location is great but, because its in the heart of the tourist section at the river, expect noise at night. Highly recommend having dinner at the hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

yumiko

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely comfortable hotel! All the staff were very friendly and attentive, especially Arthur at breakfast service who excelled at learning each guest’s preferences and offered great recommendations in town.
Stayed 3 nights in Jan 2025

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples trip

From check in to check out, very friendly and helpful staff. Great location and view from both the room and restaurant over the waterfront. The room itself was clean and spacious with a nice powerful shower Would happily stay here again. Great vibe with all the musicians on the waterside
Stayed 2 nights in Jan 2025

10/10 Excellent

Hadeel, SWANSEA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint boutique hotel in a great location. The room was beautiful, with a wonderful view over the Duoro river and Dom Luís I Bridge. In easy walking distance of everything (although being Porto, there are lots of hills). The included breakfast was absolutely delicious. All cooked fresh to order rather than a typical buffet. All staff were very friendly and helpful and we appreciated the complimentary bottle of Port in the room. We enjoyed listening to the music outside in the evening, but keep this in mind, as this continues late into the night so may not suit everyone. Surrounding bars/restaurants are okay for a drink to take in the atmosphere but are very touristy. However, there are plenty of choices all within walking distance.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the hotel, most of all the service (special shout out to Bruno). The hotel restaurant's host was wonderful. The chef bakes fresh bread, including gluten free options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Telma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, right on the river. Outstanding service and staff!!
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Franck

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great view , friendly staff but area around hotel entrance not clean , very touristy. Bathroom very small , hole in the carpet ….
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert Hon Kwong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Great view of the river and delicious made to order breakfast. Friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river, nice and comfortable room, bed and shower. The staff gets 6 stars for their service! Only thing to consider was that the music playing outside below along the river was pretty loud until 10 or 1030 pm, which didn't really bother us, in fact the singer was pretty good, but our friends in another room tried to sleep early that night and said it was hard. We would still come back and stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hilal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our experience at Gran Cruz House and your excellent team. Thanks for making our stay and experience so memorable and exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelma

Stayed 4 nights in Nov 2024

10/10 Excellent

Sim

Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

george

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly Charming

The Gran Cruz House went beyond my expectations. The staff was helpful and friendly. The room decor was attractive and authentic, overlooking the river. The breakfast was elegant and delicious. It was a lovely two days in the heart of Porto.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loud until 10 pm Creaky stairs at night. Great breakfast and lovely staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!!

We had the most wonderful and magical stay at the Grab Cruz House. The morning attendant, Arthur, was amazing. He took care of us every morning and gave us ideas of places to go and things to do. He also got me a birthday reservation at a wonderful restaurant nearby. This hotel has a lot of style, sits right in the middle of one of the best areas to mill about and has a terrific staff that is very accommodating. We will be back and we will tell our friends all about it! Great value overall for all of the experiences we had!
Stayed 3 nights in Oct 2024

10/10 Excellent

Gloria

Stayed 1 night in Nov 2024

10/10 Excellent

Karine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Would not stay anywhere else if I went back to Porto. Amazing location and facilities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beth

Beautiful small 8 room hotel on the prime corner overlooking the Porto waterfront- not quiet- but great music playing in the square until about 10 - parking is a few blocks away but worth leaving your big suitcase and carrying in an overnight bag - best restaurant ever!
Stayed 1 night in Oct 2024