See all properties

Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano

3.5 star property

Choose dates to view prices

Photo gallery for Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano

Room, 1 King Bed, Smoking, Jetted Tub | Minibar, in-room safe, desk, blackout drapes
Reception
Lounge
Exterior
Hiking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Avenida Carlos Gomes 565, Bela Vista, Porto Alegre, RS, 90480-003
  • Unisinos
    ‪8 min walk‬
  • Moinhos de Vento Park
    ‪3 min drive‬
  • Iguatemi Shopping Porto Alegre
    ‪4 min drive‬
  • Porto Alegre (POA-Salgado Filho Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, blackout drapes

Classic Double Room

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds, Accessible

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Double Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Moov Porto Alegre

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, (673)
The price is $46
per night
$48 total
includes taxes & fees
Mar 9 - Mar 10
Hotel Moov Porto Alegre

About this property

Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano

3.5-star hotel in Mont'Serrat
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and conference space are onsite.
Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano offers 172 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 3014 square feet (280 square meters) include a conference center. This business-friendly hotel also offers a fitness center, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (BRL 35 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 50 for adults and BRL 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center (3,014 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Roll-in shower (47 inches wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 2000
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 63 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 50 for adults and BRL 25 for children
  • Covered self parking fee: BRL 35 per day
  • Pet fee: BRL 63 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PORTO ALEGRE
Holiday Inn PORTO ALEGRE
PORTO ALEGRE Holiday Inn
Holiday Inn Porto Alegre Brazil
Holiday Inn Porto Alegre Hotel
Master Porto Alegre
Holiday Inn Porto Alegre
Master Porto Alegre Carlos Gomes

Master Porto Alegre Hotel - Av Carlos Gomes, Proximo Consulado Americano Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Gerry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathrooms were covered in black mold. Carpets and walls in the hallways were filthy. Paint was peeling on the walls in the room and there was mold on the walls. Utterly disgusting!
Stayed 2 nights in Oct 2024

2/10 Terrible

Fidaa

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024

8/10 Good

joao

Traveled with family and small children, Business traveler
Disliked: Staff & service, property conditions & facilities
Property is needing update, Carpet Floors Super Dirty. Breakfast below average.
Stayed 1 night in Feb 2024

10/10 Excellent

Luiz Domingos

Stayed 2 nights in Jan 2024

10/10 Excellent

Francielle

Stayed 1 night in Jan 2024

10/10 Excellent

Andreia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff super friendly and helpful. Hotel is clean and not a noisy location.
Stayed 1 night in Jan 2024

8/10 Good

Annie

Traveled with family
Liked: Staff & service
The hotel is an old big building, well located. I stayed one night only.
Stayed 1 night in Dec 2023

4/10 Poor

Valeria

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Foi reservado 2 quartos com 2 camas de solteiro cada um, na chegada ao quarto, era 1 cama de solteiro e 1 cama menor que uma cama de solteiro, além do quarto ter cheiro de tinta. Não recomendo os quartos standart desse hotel.
Stayed 1 night in Oct 2023

8/10 Good

Claudio Luis Cardoso

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant in the hotel is good, so you don't need to go out for breakfast, lunch or dinner if you don't want. Also, there are some dinning options around the hotel. The room was clean but it could be cleaner. But it is still above the average. It is close to the American consulate and the area is safe considering Porto Alegre is a big city.
Stayed 1 night in Sep 2023

10/10 Excellent

Valdelicio

Stayed 2 nights in Jul 2023

2/10 Terrible

Winston, Sunny Isles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On Aug 8 I went to the hotel to ask them to hold the reservation, the guest will postpone check in to Aug 11 instead of Aug 9. The attendant confirmed the reservation is maintained and check in moved to Aug 11. On Aug 11 the guest arrived and the reservation was unavailable, it had been cancelled. She had to make a new reservation on the spot and paid directly. I demand reimbursement of the amount I paid through Orbitz!
Stayed 6 nights in Aug 2022

8/10 Good

Yolanda, Atizapán de Zaragoza

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, comfy bed, good breakfast.
Stayed 1 night in Aug 2022

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, me permitiram fazer o check-in uma hora antes. O quarto é espaçoso e limpo, e o restaurante é muito bom. Definitivamente recomendo!
Stayed 1 night in Feb 2022

2/10 Terrible

CIA, Beverly Hills

Traveled with family
Disliked: Cleanliness, amenities
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Lucila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Camilo German

Liked: Cleanliness, staff & service, room comfort
OK for short business trip
The service overall was OK, the hotel is well located and the rooms are really spacious. May need some renovation at least in the tower I stayed and there was a compressor noise next to my room, which was a little annoying but not impossible to bear. Ok for a short business trip and good cost-benefit ratio
Stayed 3 nights in Oct 2019

10/10 Excellent

Leandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel
Stayed 1 night in Oct 2019

4/10 Poor

Kelson

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Laura, Garden Ridge, Texas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was no place to sit other than a secretary chair that had rollers that didn't roll. We had to use the ironing board as a suit case rack. We had to ask for extra pillows twice before we got them. The breakfast bar ran out of food. The bar was suppose to be open from 3-11. Not! For 2 days. We will be looking for another place to stay on our next visit.
Stayed 2 nights in Aug 2019

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019