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Tru by Hilton Portland Airport Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Portland Airport Area

Reception
Business center
Exterior
In-room safe, soundproofing, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    1 min walk
  • Thompson's Point
    7 min drive
  • Hadlock Field
    8 min drive
  • Portland, ME (PWM-Portland Intl. Jetport)
    5 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Casco Bay Hotel, Ascend Hotel Collection

Breakfast included
Free airport shuttle
Pet friendly
Parking included
4.2 out of 5, Very Good, (2375)
The price is $71
per night
$78 total
includes taxes & fees
Dec 11 - Dec 12
Casco Bay Hotel, Ascend Hotel Collection

About this property

Tru by Hilton Portland Airport Area

South Portland hotel steps from Maine Mall
This hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This South Portland hotel also offers a fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite uncovered self parking is complimentary. Guests can use the indoor pool at a partner property.

Tru by Hilton Portland Airport Area has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 785 out of 1239 reviews" "
Rating 8 - Good. 283 out of 1239 reviews" "
Rating 6 - Okay. 108 out of 1239 reviews" "
Rating 4 - Poor. 35 out of 1239 reviews" "
Rating 2 - Terrible. 28 out of 1239 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Business traveler
Disliked: Amenities, property conditions & facilities
It was okay
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly desk people Not enough parking for amount of people staying at the Hotel
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service
This is a no frill motel. The shades on the windows do not block out light while sleeping.
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint we had was the pillows were awful! Replace them and it would be perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located to get around greater Portland. Very helpful staff and the room, along with its accommodations, were very nice. Will be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the staff's helpfulness and level of service. The only note I would make to the current listing is that the pool included is NOT in the same building as the hotel, but the staff was incredibly helpful in explaining how to use the pool facility at the neighboring DoubleTree property
Stayed 1 night in Aug 2024

10/10 Excellent

Giovaninni, Revere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Car was dented in parking lot. Bathroom was filthy.Asked for a late checkout upon arrival. Told to call on day of check-out. Went to counter explained what I was told at check-in then was told, “yeah, sorry. I’ve given a lot of late checkouts already today”. First and last time at a Tru hotel for me.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jouko, Grafton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time at a Tru property and overall a positive experience with the casual decor, clean, nice rooms and good included breakfast all hosted by a friendly staff.
Stayed 2 nights in Aug 2024

8/10 Good

Michele

Stayed 1 night in Aug 2024

10/10 Excellent

Subodh, Harrisburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and eco- friendly. Staff was helpful. Gym was good. Free coffee, tea, hot chocolate.
Stayed 2 nights in Jul 2024

4/10 Poor

Horane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I understand this is a pet friendly hotel, however, the lack of cleanness in our room was disgusting. There was pet hair EVERYWHERE. As a person with no pets, I should not be seeing hair on the floor, tables, tv stands , bed, etc. Absolutely ridiculous! Fortunately the lady at the front desk was kind, polite and apologetic. She provided me with new sheets. I will NEVER stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there twice, would stay again
The hotel is new, well-located, clean, friendly, and has helpful staff like Branden. The shuttle to and from the airport is efficient, friendly, and professional at any hour of the day. It is near the airport and many restaurants, in front of the Mall. Quite close to downtown, with better prices, free parking.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bona

Stayed 1 night in Aug 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the property. So convenient to the 95 and the 295. Great continental breakfast.
Stayed 5 nights in Aug 2024

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price. Very clean, good breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to airport
The hotel was great, offered free breakfast and airport shuttle as well as shuttle to venues in the area. A lot of places to eat in the area. Our flight got cancelled and we wanted to extend our stay but the price increased to a ridiculous fee so we had to check out. This is something I find annoying in the hotel industry...
Stayed 1 night in Aug 2024

10/10 Excellent

Raynnier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay if you are on a roadtrip
Stayed 1 night in Aug 2024

8/10 Good

Raf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect with our 2 year old son !
Stayed 2 nights in Aug 2024