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The Hotel Zags Portland

4.0 star property

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Photo gallery for The Hotel Zags Portland

Interior detail
View from room
Restaurant
Exterior detail
LCD TV, iPod dock, pay movies

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast included
  • Pet friendly

Explore the area

Map
515 Southwest Clay St, Portland, OR, 97201
  • Portland State University
    ‪3 min walk‬
  • Keller Auditorium
    ‪3 min walk‬
  • Portland Art Museum
    ‪6 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (City)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 1 King Bed (City)

  • 250 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Premier Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (City, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (City, Roll-in Shower)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (City)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

LCD TV, iPod dock, pay movies

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Garden)

Premier Room, 1 King Bed (Garden) | View from room

Premier Room, 1 King Bed (Garden)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Zags)

LCD TV, iPod dock, pay movies

Suite (Zags)

  • 550 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Room, 1 King Bed (City)

Junior Room, 1 King Bed (City) | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Room, 1 King Bed (City)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

The Paramount Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (2236)
The price is $113
per night
$132 total
includes taxes & fees
Mar 6 - Mar 7
The Paramount Hotel

About this property

The Hotel Zags Portland

4-star hotel in Downtown Portland
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a business center, and conference space.
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Hotel Zags Portland features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 2740 square feet (255 square meters) include conference space. This business-friendly hotel also offers an arcade/game room, multilingual staff, and gift shops/newsstands. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

The Hotel Zags Portland has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.
Zags Restaurant and Patio - Onsite bistro.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Zags Restaurant and Patio

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,740 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 45.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges per-night fees for additional included amenities.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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The Hotel Zags Portland Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 999 reviews
Rating 8 - Good. 226 out of 999 reviews
Rating 6 - Okay. 105 out of 999 reviews
Rating 4 - Poor. 50 out of 999 reviews
Rating 2 - Terrible. 46 out of 999 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Titus

Stayed 1 night in Oct 2024

6/10 Okay

Tasha

Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer, Myrtle Creek

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with excellent room in a convenient location. The room and hallway were very warm, 78 degrees, and when I turned on the air conditioning it shot up to 80. We turned it off and slept with the window open which cooled us off but was noisy. We were told individual hvac units are being installed which would make it a delightful hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Try somewhere else
Great downtown location but that was it. Charged extra $40 to park. Charged $30 for continental breakfast that was the worst I’ve had in over 40 years of business and personal travel. Hard bagels, cold cereal and hard boiled eggs and the coffee was full of grounds. The room was ok but the bathroom had mold all around the tub and the sink wouldn’t drain. See photos.
Tub mold
Tub mold
Stopped up sink
Stayed 1 night in Nov 2024

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful and friendly. The rooms are clean and quiet. Very comfortable stay.
Stayed 1 night in Nov 2024

8/10 Good

Therese, RAVENSDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has only here for about 11 hours but it looked like it would’ve been a fun place to stay at for a longer period of time!
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in a convenient location. We were able to transit and walk everywhere. We loved that there was a games room for when we just wanted a quiet lowkey night. The S’mores in the evenings were a really nice surprise as well! Paid self-parking was underground with an entrance gate that the staff controls, so it felt really secure. The only downsides of our stay was the HEAT in the room. It was blowing out hot air even when we had set it to the lowest setting (65°F/ 18.5°C). At one point our room was at 83°F/ 28°C, which made a very uncomfortable sleep. Thankfully, there was a window we could open and the neighborhood was quiet enough for us to just have that open throughout the night and turned the fan/ AC/ heat unit off. It was the beginning of November, so the weather was still pretty mild. The shower head pressure is a really weird, and water temperature was really hard to figure out, but other than that. We enjoyed our stay a lot! Staff was really friendly and helpful! Continental breakfast was convenient and the coffee there was really good! Will likely be back if we were to visit Portland again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Robin

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelsey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay by my sons college
Stayed 1 night in Sep 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Zags - the staff were delightful, the hotel was lovely, quiet, clean and in a great location that was very walkable. Would recommend to anyone looking for a comfortable stay that’s maybe not right in the thick of the DT hustle but still very central.

4/10 Poor

Brandon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked this hotel specifically for their advertised electric vehicle charging stations included for guests. I made a 5 hour long drive for the stay, arriving to find out that the chargers were not available due to giving parking space to large tour busses instead. They offered chargers in the basement garage ($40/night) only to find out the charger was broken. I had only 1 day in Portland and I ended up spending hours of it waiting for my car to charge (and paying for the charge as well instead of the cost I had planned to include in my overall hotel stay).
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Fariha

Stayed 2 nights in Nov 2024

6/10 Okay

Lilit

Not as expected and not as described. The room was dusty and it was never cleaned during my 3 night stay. The breakfast was poor and boring.
Stayed 3 nights in Nov 2024

10/10 Excellent

MARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Megan

Stayed 2 nights in Oct 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Celsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came to see Wicked at Keller Auditorium, walked the 2 blocks, felt safe in area doing so! Location, Room's, Game area and Restaurant, Zags is a great place to stay for a night or week!
Stayed 1 night in Oct 2024