Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Premium bedding, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Explore the area

Map
738 Main Street, South Portland, ME, 04106
  • Maine Mall
    ‪4 min drive‬
  • Portland Exposition Building
    ‪5 min drive‬
  • Maine Medical Center
    ‪6 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪7 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 600 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Quality Inn & Suites

South Portland hotel close to Maine Mall
Along with a 24-hour front desk, this hotel has free newspapers and a garden. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a picnic area and a vending machine.
Quality Inn & Suites offers 105 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This South Portland hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, a garden, and a picnic area. Onsite self parking is complimentary.

Quality Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality Inn South Portland
Quality South Portland
Quality Inn & Suites Motel
Quality Inn & Suites South Portland
Quality Inn & Suites Motel South Portland
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites South Portland
Quality Inn & Suites Hotel South Portland

Quality Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 205 out of 1003 reviews" "
Rating 4 - Poor. 131 out of 1003 reviews" "
Rating 2 - Terrible. 99 out of 1003 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Maricela, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We loved the location of the hotel. The rooms were updated and cleaned.
Stayed 4 nights in Oct 2024

4/10 Poor

clara

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was disappointed with this place. First room we got has not been vacuumed in a while. The carpet was dirty, pieces of paper on the floor in the washroom and the entire room had an unpleasant smell. The toilet seat looked 100 years old, with scratches. We complained and were upgraded to suite. Was significantly better, but not amazing either. Was very stressful to go back and forth with a tired kid after us before being able to get in a room and rest. The breakfast was also disappointing, no choice at all. You either like scrambled eggs with sausage, or you don't eat. And we were not the only ones complaining. While I was waiting at reception, one customer asked for a room changed because of issues with the shower, and a second one dropped off the key after checking two rooms and declared they were disgusting so she was going elsewhere.
Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Disliked: Staff & service, property conditions & facilities
Check in took 30 minutes with only having 2 people in front of me. Someone who was already checked in came to the front desk and said their door knob was falling off the door and they had no linen on the beds. When I got to my room, the door was opened. I decided to check and see if my key worked, and it did by showing a green light…but the door wouldn’t open up. I had to go back down to lobby and switch rooms. Other then it being a long wait to check in, it was okay.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located. The staff was very helpful and kind. The rooms were clean and comfy.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Saroj

-
Stayed 1 night in Oct 2024

2/10 Terrible

Paradise

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist wasn’t friendly at all. First, when asked for my id, the lady looked at me and looked at my id. Asked me if it was really me? Yes, I wear a mask; however, you can clearly see that it’s me. Then makes a copy of my id and doesn’t tell me why. Never had a hotel make a copy of it. There room wasn’t clean. There was used cups and trash by the coffee machine. If I haven’t drive over 10 hours, then I would have asked for a refund and kept driving. I usually have had better experiences at Quality in; however, this takes the cake. I will say the next morning the receptionist during the day explained to me why they make copies of your id.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2024

6/10 Okay

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
*
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos, Longmont

Stayed 2 nights in Sep 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Grace

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Road Stop
We were pleasantly surprised at the comfort of the room with a refrigerator, freezer (yes), and microwave. The bed was very comfortable. Breakfast choices left much to be desired. Not many healthy choices. Staff was very pleasant.
Stayed 1 night in Oct 2024

8/10 Good

Eden

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Colter

Disliked: Cleanliness, property conditions & facilities
Property looked like a homeless shelter. My key opened a room that someone was already in. There was no room for my reservation and I had to find another place to stay (not that I wanted to stay there after I saw it).
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveler
Liked: Property conditions & facilities
No elevator
Stayed 1 night in Oct 2024

8/10 Good

Katherine M

Liked: Staff & service
Disliked: Property conditions & facilities
Common areas tired & worn. Room clean, bed comfortable. Parking tight. But overall could use a facelift.
Stayed 1 night in Oct 2024

2/10 Terrible

Emily

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew I was getting a value stay, but man....the bar was really on the floor. The staff was not only slow and unhelpful, but also wrote down my credit card info (sketchy). The television was broken and they would not fix because "we did not report it within 20 minutes of entering the room." Neighbors were noisy, sounded like they were partying outside our door. The bathroom was disgusting and the sink didn't drain for our entire stay!
Stayed 1 night in Oct 2024

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price we paid for our stay vs the quality of the hotel was unacceptable. The beds were comfortable and had nice pillows and bedding but other than that I cannot say anything positive. We were given a room on the second floor and there was no railing on half of the stairway. The second half of the stairway had a railing that was very loose. In the room the sink had a large crack in it and the bathtub was extremely old and had brown stains all over it. There was no hairdryer, a standard amenity in most hotels. This property needs a lot of TLC. It’s what I would expect if I had booked a $75 hotel room but this was $200 . I wasn’t looking for luxury, just a decent, basic accommodations. This did not measure up!
Stayed 1 night in Oct 2024

4/10 Poor

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Just gross.
Stayed 1 night in Oct 2024

2/10 Terrible

Juan-Raul

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No WiFi and there was a rat behind the front desk
Stayed 1 night in Oct 2024

8/10 Good

LaToya

Stayed 1 night in Oct 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in a row. Great breakfast 1st. morning; not as good 2nd. morning. Need consistency.
Stayed 1 night in Sep 2024

4/10 Poor

Edie

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Candice

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I Booked this hotel for a quick overnight stay. Check in was slow. A teenager outside was throwing up at the hotel entrance. In the room the bathtub was molded all around. Could not find basic live tv. The breakfast looked old. Overall I was disappointed.
Stayed 1 night in Oct 2024