Portland Regency Hotel & Spa

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Portland Regency Hotel & Spa

Exterior
Deluxe Double Room | In-room safe, individually furnished, iron/ironing board
2 bars/lounges
Breakfast and dinner served
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Spa
    Spa
  • Hot Tub
    Hot Tub
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available

Explore the area

Map
20 Milk Street, Portland, ME, 04101
  • Fore Street Gallery
    2 min walk
  • Casco Bay Lines Ferry Terminal
    5 min walk
  • Merrill Auditorium
    5 min walk
  • Portland, ME (PWM-Portland Intl. Jetport)
    17 min drive

Room options

Deluxe Double Room

  • 300 sq ft
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Portland Regency Hotel & Spa

3.5-star hotel in Downtown Portland
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a sauna, and a spa tub are onsite. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Portland Regency Hotel & Spa features a spa tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 6000 square feet (557 square meters) include conference space. This historic hotel also offers a fitness center, spa services, and a vending machine. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite parking is available (surcharge).

Portland Regency Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Eighteen95 - This restaurant serves breakfast and dinner.
Armory Lounge - This bar serves lunch, dinner, and light fare. Open daily.
Ironside Whiskey Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the spa tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 920 out of 1244 reviews" "
Rating 8 - Good. 206 out of 1244 reviews" "
Rating 6 - Okay. 71 out of 1244 reviews" "
Rating 4 - Poor. 30 out of 1244 reviews" "
Rating 2 - Terrible. 17 out of 1244 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

michael j.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

john m

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Portland, and if you want a room with a balcony the Regency is the only one place I've found that provides this. This time we were in a regular room, no balcony but still fantastic service. Two branded bathrobes in the closet, with two umbrellas. Next to the hairdryer. In the bathroom big enough to hold a spare bed, beautifully folded pairs of towels, and a black one with white writing saying "make-up". This happens to be in a beautiful Armory, with Maine friendly staff, and the perfect location for dining and shopping.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have been very kind and helpful. Perfect location to explore the Old Port. In room water was a nice touch. Many hotels require payment for water.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to shops and restaurants,friendly staff, spacious clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

JOYCE, New Albany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Phillip, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great rooms, totally recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to everything
Stayed 2 nights in Aug 2024

4/10 Poor

Tyler

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Extremely disappointed. If it wasn't $600 for one night then I might feel differently, but so much seemed dated and the room was very old and musty smelling. The double beds felt small as my feet were entirely hanging off the end (I'm 6' 1"). And there were only two wall outlets which was surprising. On a positive note, the area is top notch. It was such a cool stretch of restaurants/bars and it was very easy to walk everywhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Augusta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at the Regency
Stayed 1 night in Aug 2024

10/10 Excellent

Linda, Glendale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Karen, Millinocket

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfortable
Stayed 1 night in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and great location
The Regency was comfortable and had a great location. We didn’t stay long enough to partake in the hot tub because it closed at 6 pm when the spa closes. We enjoyed our short stay in Portland and would definitely go back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Stayed 4 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelleny stay as always!
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ive stayed at in years service is unreal basement bar is so good you dont have to leave the hotel. Felt like a king for a day
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was really large and the bed was super comfortable. We were within walking distance of every thing we wanted to do. The pool was under maintenance so that was not usable. Over all it was a nice hotel and we would stay again.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very disappointed with our 1 night stay here. Chose this hotel because of the great reviews and had wanted to visit Portland for a long time. Our room overlooked the side of a building, the windows were narrow and high up. The room was dated, not very large and honestly, a little depressing considering it cost close to $600/night! The only redeeming thing would be the restaurant where every member made every attempt to accommodate us. They were all amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me in in the morning!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Ipswich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, friendly and helpful staff, clean rooms
Stayed 1 night in Aug 2024

6/10 Okay

Mildred

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is okay. It wasn't anything special. I thought for the price the rooms would be nicer. You are just paying for the location. I was quite disappointed as when I booked, it stayed the room would have a spa tub. It didn't even have a tub, it was just a regular shower. I figured no big deal because at least we could use the sauna/hot tub in the spa. The spa closes at 6. So if you're staying only one night, you have limited time to use it. I was excited about the tub/spa after hiking in Acadia, but that did not work out in our favor. To top it off, the gentleman at the front desk wasn't very friendly at all, and we had to pay for hotel parking, which wasn't stated when I booked. I wouldn't stay here again. There are other hotels that are just as good or better in the area, or stay a little farther from downtown and take an Uber. Lesson learned & you don't always get what you pay for.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our third time staying in Portland and our first time here. From check in to check out the staff was helpful and friendly. It’s our third hotel/spa location we’ve tried and by far the best and the price per night during peak vacation times was more than affordable. (One place we stayed at in April for $259/night was now charging over $850/night). 10/10 recommend for anyone’s stay.
Stayed 1 night in Aug 2024