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Portland Regency Hotel & Spa

3.5 star property

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Terrace/patio
Lobby
Gym
Deluxe Double Room | In-room safe, individually furnished, iron/ironing board
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Spa
  • Bar
$397
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
20 Milk Street, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪7 min walk‬
  • State Theatre
    ‪13 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, individually furnished, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(89 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually furnished, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(238 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Portland Regency Hotel & Spa

3.5-star hotel in Downtown Portland
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite. Housekeeping is available on request.
Portland Regency Hotel & Spa offers 95 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Portland Regency Hotel & Spa features a hot tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 6000 square feet (557 square meters) include conference space. This historic hotel also offers a fitness center, spa services, and a vending machine. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Onsite parking is available (surcharge).

Portland Regency Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 1:00 PM.
Eighteen95 - This restaurant serves breakfast and brunch.
Armory Lounge - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Ironside Whiskey Bar - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Secured, uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Armory Lounge
  • Eighteen95
  • Ironside Whiskey Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,000 square feet of conference space

Outdoors

  • Garden
  • On the bay

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13 to 35 per person
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Portland Regency
Portland Regency Hotel
Regency Hotel Portland
Regency Portland
Portland Regency Hotel & Spa Maine
Regency Hotel
Portland Regency & Portland
Portland Regency Hotel & Spa Hotel
Portland Regency Hotel & Spa Portland
Portland Regency Hotel & Spa Hotel Portland

Portland Regency Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1068 out of 1399 reviews
Rating 8 - Good. 217 out of 1399 reviews
Rating 6 - Okay. 80 out of 1399 reviews
Rating 4 - Poor. 22 out of 1399 reviews
Rating 2 - Terrible. 12 out of 1399 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was amazing! Our coffee maker stopped working and they came right away with a new one as well as complimentary espresso. I was there for a local running event and everything was within walking distance. I can’t wait to stay there again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing hotel close to everything! Staff were excellent! Loved walking everywhere!
Stayed 2 nights in Jun 2025

8/10 Good

Janna Harris

Liked: Cleanliness, staff & service, property conditions & facilities
Location was amazing and it is a lovely and charming hotel! The only “drawback” is being in an older building it can be a little noisy due to creaky floors! Otherwise, perfect stay, definitely recommend and would stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, super nice staff that will shuttle you wherever you want to go and really enjoyed the spa
Stayed 2 nights in Jun 2025

10/10 Excellent

Darci

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah, New York

Stayed 2 nights in Jun 2025

8/10 Good

Stacey

Stayed 1 night in Jun 2025

10/10 Excellent

Sally

Stayed 4 nights in May 2025

6/10 Okay

KATHLEEN

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was okay but is dire need of updating and redoing. The carpet was stained. The bed was fine and the mattress was comfortable. I had difficulty finding convenient outlets for charging and had to move the bed stand in order to do so. Other outlet behind the curtain was stretched out and would not hold the plug. ? If the shower and bathroom floor were really sanitized. Qtip from previous guest was on the floor under the sink area. Staff were friendly and helpful. We expected a more updated/clean hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Justin, Farmington

Stayed 3 nights in May 2025

10/10 Excellent

Sofia

Stayed 3 nights in May 2025

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were super friendly and accommodating
Stayed 1 night in May 2025

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable to shops and restaurants
Stayed 2 nights in May 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with some space to move around, desk and chair plus lounge chair. The staff were friendly and quick to get us extra pillow and towels our 2nd night of stay. Beds were very comfortable and it was very quiet at night. The only thing was the ac didn’t run continuously, shut off for extended periods of time, but I may not have set it correctly. Overall nice stay, location was central for walking old port area.
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a delightful stay! The staff were incredibly friendly and helpful, the food and drinks in the bar and restaurant were delightful, the room was nicely appointed and the gym is well appointed. There is some street noise, but to be expected staying downtown. We would 100% stay again!
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great room with a balcony. The location of the hotel is very close to all of the city center action and harbor tours. We are already planning on another trip there.
Stayed 4 nights in May 2025

10/10 Excellent

Angel

Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property! Within walking distance of a lot of dining and shopping. Great location, easy to get to. Staff is super friendly and helpful. Enjoyed our stay here!
Beautiful property!
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is an old historic building but the interior is very elegant, clean, and comfortable. The staff are very attentive. Breakfast is an individual choice from a printed menu and served to each guest in the restaurant . (Not a buffet) I will recommend this grand hotel to friends and family.
Stayed 1 night in May 2025

10/10 Excellent

Allysa

Stayed 1 night in May 2025

10/10 Excellent

Emil

Stayed 3 nights in May 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - perfect location
Stayed 2 nights in May 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice property. Showers are not in keeping with the level of hotel - they’re a compromise.
Stayed 2 nights in May 2025