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Hyatt Place Portland Downtown - Old Port Square

3.0 star property

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Photo gallery for Hyatt Place Portland Downtown - Old Port Square

2 bars/lounges
View from room
Exterior
Interior entrance
Suite, 1 Bedroom, Bay View | Premium bedding, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
433 Fore St, Portland, ME, 04101
  • Portland Museum of Art
    ‪10 min walk‬
  • State Theatre
    ‪11 min walk‬
  • Thompson's Point
    ‪4 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(100 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 353 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

9.8 out of 10
Exceptional
(18 reviews)
  • 498 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor) | Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(24 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Island View)

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • 494 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Portland Downtown - Old Port Square

3-star hotel in Downtown Portland
This hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Portland Downtown - Old Port Square offers 130 accommodations with iPod docking stations and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 1050 square feet (98 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Portland Downtown - Old Port Square has a restaurant on site.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 mi
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from January 13 2025 to June 19 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hallway
  • Lobby
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Hyatt Place Portland Downtown - Old Port Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 728 out of 1143 reviews
Rating 8 - Good. 235 out of 1143 reviews
Rating 6 - Okay. 91 out of 1143 reviews
Rating 4 - Poor. 52 out of 1143 reviews
Rating 2 - Terrible. 37 out of 1143 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, Naples

Liked: Amenities, property conditions & facilities
Centrally located
Stayed 1 night in Mar 2025

10/10 Excellent

Jiachen

Good!
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the employees
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I went for a date night, not something we do terribly often. We had a wonderful time here. We unfortunately didnt get to try the bar, but wonderful rooms. The front desk person, i believe his name is Joey, was phenomenal. He was extremely helpful and kind. Seems to really love his job. And honestly, we'd return here because of his service.
Stayed 1 night in Mar 2025

6/10 Okay

Jose

Stayed 1 night in Mar 2025

4/10 Poor

Jose

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It's a convenient location and the staff was pleasant and helpful, but we were put in an adjoining room and we could clearly hear the guests next door one night, and in following mornings we kept hearing scraping noises and we couldn't tell if it was another noisy guest or if there was a room being worked on either below us or next to us. The amount of noise we had to deal with was disappointing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was recently updated plus very friendly and happy staff working the front desk also really close to all the local watering holes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Mar 2025

2/10 Terrible

Kelley

Liked: Cleanliness, staff & service
Disliked: Room comfort

Kelley Hall

Hyatt place used to be my go to when I come in to town, which is about 12 times a year. Had I of known about the construction- I would probably be dealing with this deep disappointment better. We were offered a different room to get away from the noise but unfortunately it was not much better. I sleep during the day so the inconvenience was just outstanding as I work overnights. The construction 100% disrupted my sleep- which is one of the valuable things to me. Unfortunately, I am unsure if I’ll be back to the Hyatt Place in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Perfect location!!
Stayed 1 night in Mar 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
The
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend!

The hotel is conveniently located to restaurants/shopping/entertainment/the harbor. There are renovations going on but everything is very clean, considering. Super friendly and attentive staff. Kudos from me!
Stayed 1 night in Mar 2025

10/10 Excellent

Serena

Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt Place

We booked the suite. It was large and awesome! Front desk was great. Definitely recommended!
Balcony View
Balcony
View
Balcony
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Jacob

Stayed 1 night in Mar 2025

10/10 Excellent

Mirella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice room clean and roomy. Only problem was a running sound all the time. Maybe it was from roof or not certain where. Was somewhat difficult to sleep. I let front desk know of noise
Stayed 1 night in Mar 2025