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Holiday Inn Portland-By the Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Portland-By the Bay by IHG

Exterior
View from room
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Room service

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Portland Museum of Art
    ‪3 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bay View, Corner (Sofa)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Corner

View from room

Premium Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Ocean View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Ocean View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View, Corner

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Portland-By the Bay by IHG

3-star hotel in Downtown Portland
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Holiday Inn Portland-By the Bay by IHG offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Portland-By the Bay by IHG provides a sauna, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 12 meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2020.

Holiday Inn Portland-By the Bay by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Port of Call - Onsite family restaurant.
Port of Call - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 mi
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Port of Call
  • Port of Call

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Renovated entire property - July 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 750 out of 1241 reviews
Rating 8 - Good. 313 out of 1241 reviews
Rating 6 - Okay. 105 out of 1241 reviews
Rating 4 - Poor. 42 out of 1241 reviews
Rating 2 - Terrible. 31 out of 1241 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

rukia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever. I had the best stay and I will stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mary

Exceptional

Our stay at this hotel exceeded our expectations. Though the parts of the facility were under remodeling/construction we never would have known except for entering/leaving through an alternate route. All areas that we visited were very clean and beds in our room were very comfortable. All staff we encountered were courteous pleasant and concerned about our comfort and needs. My husband is blind and all staff were intuned to this. Mark, Grisel and Richard at the front desk were wonderful as were the dining room staff. We only had breakfast during our stay but it was delicious. Alex the van driver was pleasant as well. We will definitely return here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Don, Dieppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

8/10 Good

Dawn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking should be included with the stay
Stayed 1 night in Mar 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, quiet room, excellent temperature control. Staff was welcoming and very helpful with any questions. Would definitely like to stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We stayed overnight for a couples getaway. Even though they were under construction, everything was clean and orderly. We prepaid for our breakfast and was shocked at the amoint of food we got. It was very good. Just surprising amount. I would only park in the garage under the hotel if you have a tiny car. Otherwise, use their other garage. Nice hotel and staff. Would stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lobby being under construction couldn’t be helped. But the lock on the hotel room door not locking for 24 hours was an issue. It was eventually fixed. Upon entering the room, no toilet paper or shower curtain was in the room and the key cards working to swipe the elevators to move with hit or miss. Staffed their best rectify it but it’s just a long list to deal with on one visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ongoing construction isn't easy for anybody. They did what had to be done to get through it. Parking is always a pain.
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I did notice the property was under some renovation so we can overlook some of the untidiness
Stayed 1 night in Feb 2025

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice renovation updates
Stayed 1 night in Feb 2025

4/10 Poor

jay, townsend

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a conference going on, and the front lobby was under going construction… they had to make room keys in a hall way down a back door. It was absolutely ridiculous. Completely under staff. Took 2 HOURS. 2 Hours to get my room that was upgraded for the inconvenience, but stripped from me as soon as I checked in after my two hour lunch across the street because your reastaurant wasn’t even open ??? Overall. Horrible experience
Stayed 1 night in Feb 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Cindy

Liked: Cleanliness
There was an odd smell. The hotel smelled like disinfectant, more like a hospital. They say they have transportation but just not for the time we needed; no offers of assistance. One of the women at the make shift desk was friendly but the other wasn’t, even when we were trying to figure out options for getting to the airport and finding dinner. We ended up buying frozen meals but there are no microwaves in the rooms so we had to use the one by the elevator. It felt just very sketchy. Ice machine broken as well.
Stayed 1 night in Feb 2025

8/10 Good

Doug

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Stayed 2 nights in Feb 2025

6/10 Okay

Holly

Traveled with partner
Liked: Cleanliness, staff & service
Overall this was a decent 2 night stay. The room we booked was huge and had a nice view of the bay. The bed was also extremely comfortable and the room was clean. The staff were all so friendly and helpful as well. Unfortunately there were some negatives though. The heat in the room was very inconsistent- sometimes it was freezing and blowing out cold air and other times it was hot. Also the hotel was going under renovations, which normally isn’t a huge deal, but we weren’t told of this until after we already booked the room and received confusing instructions on how/where to park. Not very convenient. The pool was also freezing and the sauna did not work. I also would not recommend purchasing the breakfast that is offered as I did not feel like it was worth it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded our room for free since our original room wasnt ready, was not made aware you pay additional for parking. Sodas in the lobby were also expired, room itself was spotless and great views. Within walking distance of everything we wanted to go see. Besides the parking fees and expired goods overall it was a great place to stay. Just wish they made you aware of paying to park with them.
Stayed 2 nights in Feb 2025

6/10 Okay

Shane

Traveled with family
Liked: Staff & service, property conditions & facilities

Weekend trip

Decent hotel, but I didn't read that it was going to be under construction and parking cost $20/day. The room was fine, front staff and restaurant staff were very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025