Holiday Inn Portland-By the Bay, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Portland-By the Bay, an IHG Hotel

Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
88 Spring St, Portland, ME, 04101
  • Portland Museum of Art
    ‪3 min walk‬
  • Cross Insurance Arena
    ‪4 min walk‬
  • State Theatre
    ‪5 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

Premium Room, 1 King Bed, Bay View, Corner (Sofa)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds, Ocean View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Premium Room, 1 King Bed, Ocean View

  • Bay view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Corner

  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Bay View, Corner

  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Portland-By the Bay, an IHG Hotel

3-star hotel in Downtown Portland
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and a free cruise terminal shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Change of bedsheets is available on request.
Holiday Inn Portland-By the Bay, an IHG Hotel offers 239 accommodations with video-game consoles and safes. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Portland-By the Bay, an IHG Hotel provides a sauna, a 24-hour fitness center, and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and 12 meeting rooms. Event facilities measuring 29999 square feet (2787 square meters) include a conference center. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and tour/ticket assistance. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2020.

Holiday Inn Portland-By the Bay, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Port of Call - Onsite family restaurant.
Port of Call - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 6:30 AM to 9:00 PM on request
  • Free area shuttle up to 2 mi
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered self parking on site (USD 20 per day; includes in/out privileges)
  • Covered valet parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 6 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Port of Call
  • Port of Call

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (29,999 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from December 26 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 6 to 25.00 per person
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Covered valet parking fee: USD 20.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portland-By Bay
Holiday Inn Portland-By Bay
Holiday Inn Portland-By Bay Hotel

Holiday Inn Portland-By the Bay, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 689 out of 1128 reviews" "
Rating 8 - Good. 288 out of 1128 reviews" "
Rating 6 - Okay. 87 out of 1128 reviews" "
Rating 4 - Poor. 36 out of 1128 reviews" "
Rating 2 - Terrible. 28 out of 1128 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allan, Manhasset

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close and walking distance to many bars and restaurants. This hotel was also affordable compared to other hotels in downtown Portland Maine. I would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Beautiful area.
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff at the lobby desk were friendly and informative. The elevator with the use of room key was too confusing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms! Great staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
We checked out ebikes at the front desk to get around the city. Convenient location in the heart of the city.
Stayed 1 night in Jul 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and within walking distance to many restaurants and shopping. The only downside was the parking garage. I recommend the parking garage beside the hotel. The spaces were a lot wider and we never had an issue finding a space.
Stayed 2 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, comfortable beds, clean room. Shuttle to the airport was good as we had turned in our rental car. Staff was friendly and helpful, giving us a later check-out time.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

10/10 Excellent

Ronald James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was curtious and went out of it's way to assist in any way possible. For instance, arranging shuttle rides.
Stayed 5 nights in Oct 2024

10/10 Excellent

Julius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Location
Staff was very friendly and helpful. Location is great. Walkable distance to Old Port and restaurants.
Stayed 5 nights in Oct 2024

4/10 Poor

Kirsty

Stayed 1 night in Jul 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very nice! Exactly what we needed
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, staff & service
Slightly dated but clean. Staff was great, but definitely needed more staff in dining areas. Limited menu options. Food came out hot, but took a long time. Three items ordered and one never came, other was wrong.
Stayed 1 night in Oct 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service
Multiple walkable food options, right near the arena, but a lot of noise at the time of my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient location. Parking not great (extra fee for this and spots were limited).
Stayed 1 night in Oct 2024