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Hampton Inn & Suites Portland West

2.5 star property

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Photo gallery for Hampton Inn & Suites Portland West

Interior detail
Suite, 1 King Bed, Accessible | Living area | Flat-screen TV
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pool
  • Laundry
$207
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
1210 Brighton Ave, Portland, ME, 04102
  • University of New England
    ‪4 min drive‬
  • Thompson's Point
    ‪7 min drive‬
  • Maine Medical Center
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator

Minibar

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Portland West

Hotel in Nasons Corner
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Hampton Inn & Suites Portland West offers 86 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn & Suites Portland West features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 506 square feet (47 square meters) include conference space. This business-friendly hotel also offers a terrace, laundry facilities, and a convenience store. Onsite self parking is complimentary.

Hampton Inn & Suites Portland West is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 506 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are required to download the property's Hilton App mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Portland West
Hampton Inn & Suites Portland West Hotel
Hampton Inn & Suites Portland West Portland
Hampton Inn & Suites Portland West Hotel Portland

Hampton Inn & Suites Portland West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 562 reviews
Rating 8 - Good. 135 out of 562 reviews
Rating 6 - Okay. 49 out of 562 reviews
Rating 4 - Poor. 14 out of 562 reviews
Rating 2 - Terrible. 19 out of 562 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill, Crestwood

Stayed 1 night in May 2025

10/10 Excellent

Timothe

Stayed 2 nights in May 2025

8/10 Good

Joseph, Brooklyn

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was very good, and felt safe. Staff were very friendly and hospitable. A very clean and well kept property with an updated mini gym. The bathroom shower is modern with amenities. Breakfast is a minimalist buffet style (with waffle machines) and coffee was meh. Plenty of parking spaces. Wifi problems will occur if you need to do business using a secured network computer with security software but the front desk is helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Allen

Stayed 4 nights in May 2025

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Erin

Stayed 1 night in May 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great room very clean with good amenities. Check in was easy. The rooms Were quiet. The pool Was not open until 4pm even though it says it’s open all day. The woman we asked at front desk was not the friendliest and gave an attitude when we asked about the pool.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Very average stay

Upon arrival reception initially couldn’t find my booking, but then said to check at breakfast the next morning as we might have to change rooms after the 1st night as they were getting busy…despite me having booked a 2night stay 5 months ago. Breakfast was very average. We cleaned our own table both mornings before eating and items weren’t replenished promptly. It was really good that they had bins for recycling, however, these were all overflowing and not emptied during our stay. The coffee in the lobby was only warm in the morning. I mentioned this to reception who said we could microwave it. We have stayed in many Hampton Inn’s before but would not come back to this one.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was awesome. Excellent bed very comfortable. Pool was clean and nice gym as well
Stayed 3 nights in May 2025

4/10 Poor

Jill

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

I waited almost 15 minutes at the front desk to check in. And then they “couldn’t” find my reservation. But I was offered a king suite for the same. (Only good thing about the stay.) There was hair in the shower. The guests were loud and “partied” until 1am. No one answered the front desk. No towels in the pool area. Breakfast buffet was minimal. Will rethink staying here again.
Stayed 2 nights in May 2025

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Marcy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, accommodating staff, clean room, and it was close to our family who lives in Portland. We will stay there again!
Stayed 3 nights in Apr 2025

8/10 Good

Coleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel with all the amenities of a Hampton inn. Most of the desk staff is quite nice but some of the newer staff seem over worked and stressed making them seem annoyed and a bit cold. Also the coffee station is always cold and stale by evening hours.
Stayed 1 night in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice newer property. Everything is in pretty good condition
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Granddaughters had a blast
Stayed 2 nights in Apr 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was quiet and it always felt safe no matter the time. The staff was great and accommodating. parking was always available, which was great.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alex

Business traveler
Liked: Amenities
Yesss
Stayed 1 night in Apr 2025

10/10 Excellent

Alisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property was A !
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexey

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, good breakfast. Has swimming pool and small gym. Overall nice place to stay. 10 - 15 minutes away from downtown.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025