DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Reception
Lobby
Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Housekeeping
  • Laundry
  • Breakfast available

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Maine Medical Center
    ‪7 min drive‬
  • Thompson's Point
    ‪8 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

Room, 1 Double Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Portland

South Portland hotel steps from Maine Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Hotel Portland features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This South Portland hotel also offers multilingual staff, tour/ticket assistance, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary uncovered self parking is available on site.

DoubleTree by Hilton Hotel Portland is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 543 out of 1142 reviews
Rating 8 - Good. 271 out of 1142 reviews
Rating 6 - Okay. 134 out of 1142 reviews
Rating 4 - Poor. 97 out of 1142 reviews
Rating 2 - Terrible. 97 out of 1142 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Easy access and shuttle service to airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for consistency and location
What I love about this hotel is the location right next to the Maine Mall and I-95 with easy access to everywhere I need to go when I'm in Maine. It's got everything I need and has always had consistently good quality. This time I noticed the cleaning service has finally returned to every day, as that had changed in the post-Covid era. Happy to see that!
Stayed 5 nights in Dec 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Access to mall
Stayed 1 night in Dec 2024

10/10 Excellent

Billie jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great stay! Very nice! It was just a one night stay on the way home but definitely worth it! In town just enough but not where it was overly busy.
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No garbage can in room
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Aaron

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Stayed 2 nights in Nov 2024

4/10 Poor

Aaron

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nia

Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

CHRISTINE, KENNEBUNKPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a room close to PWM for an early morning flight and for the price it was clean safe and convenient with a shuttle. The property is a little bit “tired” but the staff was really nice from check-in to checkout as well as shuttle driver

10/10 Excellent

CHRISTINE, KENNEBUNKPORT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew at check in was very friendly and courteous. He got me checked in quickly with hot cookies and arranged a shuttle to the airport and pulled up my Hilton rewards
Stayed 1 night in Dec 2024

10/10 Excellent

Corrine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very difficult I’m the evenings just after 6pm We had to park so far away. We have been staying ag this Hilton for many many years. The evening cookies are also amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was stress free. Thanks Matthew.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Don't think I would stay here again
Very odd layout makes it difficult to enter room. The random cord strung across the floor was strange and unsafe. No night stand on both sides of the bed was not a good idea. Just a poorly executed hotel. The shower needed a renovation and good cleaning. Highlight of the stay was a warm cookie.
Stayed 1 night in Dec 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities
Great property. Wonderful staff.Perhaps could use some updating around things like the elevator and what not because they’re looking a little tired
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was dried blood on the walls next to the bed and splattered on the picture hanging there. There was no shower soap in the bathroom only bar soap. There’s also no way to close the curtains over the big windows. There’s only a lacy curtain that covers the window. Then around one in the morning there was fighting and what sounded like people destroying dumpsters in the parking lot adjacent to the building. For the amount of money you pay for a room, I expected it to be clean, have working window coverings, soap in the bathroom and at least continental breakfast. I was wrong.
Stayed 1 night in Dec 2024

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was terrible. The dining area and bar was staffed by one person…cook bartender hostess was the same person. Could not get served, the front desk staff was very rude. The elevator was not working, the ice machine was not working
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024