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Koala Tree Motel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Koala Tree Motel

Outdoor pool
Minibar, in-room safe, iron/ironing board, free WiFi
Plasma TV, DVD player
Microwave, coffee/tea maker, electric kettle
Outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Pet friendly
  • Pool
  • Laundry
  • Air conditioning

Explore the area

Map
179 Gordon Street, Port Macquarie, NSW, 2444
  • Mid North Coast Maritime Museum Pilot Boat Shed
    18 min walk
  • Thai Touch Tide Restaurant
    4 min walk
  • Wauchope Station
    16 min drive
  • Port Macquarie, NSW (PQQ)
    6 min drive

Room options

Standard Room, Non Smoking, Kitchenette (The Overnighter)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (Family Unit Weekly Rate)

  • Sleeps 6
  • 5 Twin Beds OR 4 Twin Beds

Deluxe Room, Non Smoking, Kitchenette (Deluxe Double)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Non Smoking, Kitchenette (Double Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Non Smoking, Kitchenette (Twin Room)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Suite, 2 Bedrooms, Non Smoking, Kitchen (Family Unit)

  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

Family Room, Non Smoking, Kitchen

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Room, Non Smoking, Kitchenette (Deluxe Spa)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

ibis Styles Port Macquarie

Pool
Parking included
Free WiFi
Air conditioning
4.0 out of 5, Very Good, (1004)
The price is $142
per night
$156 total
includes taxes & fees
Jan 23 - Jan 24
ibis Styles Port Macquarie

About this property

Koala Tree Motel

4-star Port Macquarie motel with outdoor pool
An outdoor pool, a snack bar/deli, and concierge services are available at this smoke-free motel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Limited housekeeping is available.
Koala Tree Motel offers 20 air-conditioned accommodations with DVD players and minibars. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the motel include an outdoor pool.
The motel offers a snack bar/deli. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests during limited hours. This Port Macquarie motel also offers an outdoor pool, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Koala Tree Motel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 8:30 AM to 10:30 PM
  • Airport shuttle available during limited hours
  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of AUD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: AUD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

Property is also known as

Koala Tree Motel
Koala Tree Motel Port Macquarie
Koala Tree Port Macquarie
Koala Tree Hotel Port Macquarie
Koala Tree Motel Motel
Koala Tree Motel Port Macquarie
Koala Tree Motel Motel Port Macquarie

Koala Tree Motel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 110 out of 458 reviews" "
Rating 8 - Good. 155 out of 458 reviews" "
Rating 6 - Okay. 81 out of 458 reviews" "
Rating 4 - Poor. 55 out of 458 reviews" "
Rating 2 - Terrible. 57 out of 458 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Basic but clean facilities. However on arrival the manager was quite rude and grumpy and our room was not ready, and had to wait another 30 minutes. I know it doesn’t sound like much, but when you have just driven 6 hours you just want to unpack and get to your room.
Stayed 1 night in Sep 2024

6/10 Okay

Karelle

Traveled with partner, Traveled with pets
Disliked: Staff & service
This property was very awkward to access as it was on the very busy Oxley Highway. It was supposed to be a delux room but it lacked facilities. The best thing was that it was pet friendly.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but noisy between rooms
Stayed 1 night in Sep 2024

8/10 Good

kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable
Stayed 1 night in Jul 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good old style motel. parking is close to rooms but a little inconvenient to access.
Stayed 1 night in Jul 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good security
Stayed 1 night in Jul 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service
For a pet friendly motel it was quite adequate. We did have to ask for some plates and cutlery but didn’t have any milk in the fridge. Outside grounds were not kept tidy and driveway was very cracked and broken. Could do with some outside tidying up. The shower was excellent.
Stayed 1 night in Jul 2024

6/10 Okay

Maree

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Needs attention
All over place needs a big tidy up, we were in a little room and no table or chair needs more attention. The place has ants running around
Stayed 1 night in Jul 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Larry

Stayed 1 night in Jun 2024

2/10 Terrible

Paul

Stayed 1 night in May 2024

2/10 Terrible

Fabio

Disliked: Staff & service, amenities, property conditions & facilities
They are only interested in taking your money, they don't have any customer service.No staff answers the phone and the emergency number they give for late check in is disconnected, I do not recommend this place if you are working and need a place to rest.
Stayed 1 night in Apr 2024

8/10 Good

Kudret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

4/10 Poor

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had not swept under the beds or couch. Additional fee charged for late check in even though they have key pad doors. Advertised as queen and 2 twin bunk beds but only 1 bunk bed and queeen bed provided.
Stayed 1 night in Apr 2024

8/10 Good

Wendy

Liked: Staff & service
Basic motel good for a couple of nights.vlose to everything
Stayed 2 nights in Mar 2024

4/10 Poor

Russell

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged and extra 30$ for late checkin of a text message for rein key code. Bugs over floor and bathroom with very dated furnishings.
Stayed 1 night in Mar 2024

2/10 Terrible

Siew

Disliked: Cleanliness, staff & service
Tried ringing Koala motel 1 hour prior to closing time at 8 pm to let them know of possible late arrival enroute from New Castle but had no 5G Optus coverage. Arrived just 1 minute past 8pm but the office was already shut and in darkness. Rang the after hours number and can only leave a message. Did that twice but did not ever get a call back. And yet we were charged the full price. We were lucky to get a room in nearby Mecure which is just a tiny bit more but good service, nice clean hotel and spacious. So buyers beware!!!
Stayed 1 night in Mar 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Waiting to check in
Stayed 1 night in Mar 2024

4/10 Poor

Kelly

Business traveler
Disliked: Staff & service
Booked this room for one of our truck drivers traveling from ACT, he arrived at approx. 8:30pm. We were charged an extra $30 for "late check in" and by late check in I mean the rude guy at the desk had to text him the key code to enter his room, rather than tell him in person. Absolutely ridiculous. Maybe think about texting the late check ins their code before you leave work if you're going to charge people $30 for an sms. No where on Wotif or the Koala Tree website does it say anything about a late check in fee. Will never stay here again and tell everyone who will listen this story.
Stayed 1 night in Feb 2024

4/10 Poor

Donna

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Over priced for a small room. The amount of dust on the blinds was awful. Access from road was terrible. Noisy from other guests and road noise.
Stayed 1 night in Feb 2024

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice
Stayed 1 night in Feb 2024

2/10 Terrible

Ms. Kristina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor management, give this place a mis
I was highly disappointed in the attitude and mannerism of the hotel receptionist/manager. He dealt with a situation very inappropriately and breached my confidentiality. I had paid for the room beforehand and on check in was asked if they could charge the pet fee and security deposit which I was happy to do. Unfortunately the online booking had supplied an incorrect card and he couldn’t charge this after I had checked in, so he proceeded to enter my room while I was walking the dog (I had my phone and personal belongings in it), locking me out, then when I went back to see why, he was extremely rude, demanding and did not listen to anything I said (explained my phone was in the room when he called but he got angry and misunderstood saying “what your friend was in the room?!”) within minutes I had another credit card on file that he could charge but he never calmed down or apologised for his poor actions. This whole situation and attitude was a breach of my personal space (entering my room that had full payment) and I will not recommend this hotel to anyone while this manager cannot treat humans with any kindness or understanding.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Appalling service. Avoid at all cost.
We booked this hotel the day of our stay. After we booked we go a notice that, if we were arriving after 8pm to call to arrange access. We called - multiple times - phone didn't answer. We arrived at the hotel at 9. The manager's office was in darkness as was what looked like their accommodation. There were two numbers on the front door for after hours and emergency service. We called both multiple times - one didn't even ring, the other went to a text service. We left messages, No one called. After waiting for nearly an hour and multiple calls, by this stage it was nearly 10.30pm and no motels were open in the area. After driving for 8 hours that day, we had no option but to continue to drive home - another 4.5 hours. Very dangerous - and got home at 2.30am. This place is terrible!
Stayed 1 night in Jan 2024

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
I cant really fault the place. It was clean and roomy enough for 3 adults and a dachshund. The room was reasonably modernised. The parking was
Stayed 1 night in Jan 2024