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Excelsior Motor Inn

3.5 star property

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Photo gallery for Excelsior Motor Inn

2 bedrooms, desk, iron/ironing board, bed sheets
Balcony view
Front of property
Fridge, coffee/tea maker, electric kettle
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included
$94
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
92 William Street, Port Macquarie, NSW, 2444
  • Glasshouse Cultural Centre
    ‪5 min walk‬
  • Town Beach
    ‪9 min walk‬
  • Flynns Beach
    ‪2 min drive‬
  • Port Macquarie, NSW (PQQ)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Television

Standard Double Room

7.4 out of 10
Good
(30 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Television

Deluxe Double Room, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

2 bedrooms, desk, iron/ironing board, bed sheets

Superior Room, 2 Queen Beds

  • 409 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Twin Room

Television

Standard Twin Room

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Balcony view

Family Room, 2 Bedrooms

  • 409 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

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About this property

Excelsior Motor Inn

3.5-star Port Macquarie motel with in-room refrigerators
Laundry facilities, express check-out, and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is not available.
Excelsior Motor Inn offers 26 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.
Excelsior Motor Inn features a terrace, a garden, and a picnic area. Wireless Internet access is complimentary. This Port Macquarie motel also offers laundry facilities and express check-out. Onsite self parking is complimentary.

Excelsior Motor Inn is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 3 hours per stay (2-device limit)

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 9:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: AUD 20 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
Free WiFi in public areas is limited to 3 hours per stay (2-device limit)

Property is also known as

Excelsior Motor Inn
Excelsior Motor Inn Port Macquarie
Excelsior Motor Port Macquarie
Excelsior Motor Inn Motel
Excelsior Motor Inn Port Macquarie
Excelsior Motor Inn Motel Port Macquarie

Excelsior Motor Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 168 out of 759 reviews
Rating 8 - Good. 310 out of 759 reviews
Rating 6 - Okay. 183 out of 759 reviews
Rating 4 - Poor. 68 out of 759 reviews
Rating 2 - Terrible. 30 out of 759 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells old, damp and of dog. When asked bout the smell of the room, they said to open a window. They sprayed disinfectant spray in the room to make it smell clean.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
Property was basic, but it was value for money
Stayed 1 night in May 2025

6/10 Okay

Cheryl

Disliked: Property conditions & facilities
Bathroom all the taps leaked . Needs a qualified plumber to fixs the leaks.Door of room 3 was jamming. Noisy to open and close
Stayed 1 night in May 2025

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door to the room had to use force, lots of force to open and close the door. Towels were unclean stained from past use. The room was run down rusted, the lounge was uncomfortable and you sank into it, could only sit in it for a few minutes before you get back pain. Overall happy to leave in the morning.
Stayed 1 night in May 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service
Staff claimed I damaged a downpipe reversing into parking space. We didn't hear or feel a bump. Manager.was going to check his cctv and advise us. So far have heard nothing. We are away from home for 8 weeks and would appreciate a email from him. Ken Willick.
Stayed 1 night in May 2025

8/10 Good

Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices, helpful staff I had a good stay would recommend highly
Stayed 2 nights in May 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Elisabeth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outside door to my allocated room was broken and could not be secured. Replacement room had non working air con broken shower and detached toilet seat. Only one of two bedside lights worked. Desperately in need of maintenance but reception was friendly and welcoming. Definitely can’t recommend.
Stayed 1 night in Apr 2025

2/10 Terrible

Carolan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door didn’t lock, had been kicked in too many times. Was an awful homeless village and we did not sleep a wink. Everything was filthy, outdated and broken. Cracked tiles in shower, broken bathroom door. Filthy couch. Plastic chairs for dining setting and pillows filthy. Gross- abort
Stayed 1 night in Apr 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great value
Stayed 1 night in Apr 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms are clean and comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Wayne

Stayed 1 night in Dec 2024

6/10 Okay

Harry

Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean motel room in a quiet location Short walk to town, river & local beach
Stayed 2 nights in Mar 2025

4/10 Poor

Rodney

Disliked: Cleanliness, property conditions & facilities
internet didn't work nor did the tv very ordinary place
Stayed 1 night in Mar 2025

4/10 Poor

Sharnee

Stayed 1 night in Feb 2025

4/10 Poor

Paul

Disliked: Staff & service
The property manger refused to refund my in-advance payment when I was unable to use the room because the airline cancelled my afternoon flight to get there at short notice, despite phoning the establishment and informing them as soon as I had been told at the airport - while waiting to board the plane - that there was no flight. So, no flight, no arrival, but communication made with the Excelsior that the room could be rebooked for someone else, still no refund.
Stayed 1 night in Feb 2025

8/10 Good

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in was no problem with staff being very helpful
Stayed 4 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Got whatvyou oaud for. No frills but not expected. Would stay there again. Good value for nightly tariff.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

8/10 Good

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the town centre that you can walk
Stayed 2 nights in Jan 2025

8/10 Good

SUE

Stayed 1 night in Jan 2025

6/10 Okay

Michele

Liked: Staff & service
Not in the best condition. It was much noisier than I thought it would be with people banging doors, and traffic in the street, but it was peak season, so the hotel was full.
Stayed 1 night in Dec 2024

8/10 Good

MANKIT

Stayed 1 night in Jan 2025

6/10 Okay

Chris

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really rundown and has had little or no maintenance for many years. Reception staff had less personality than Siri. Chipped tiles, leaky taps, broken lights,ismated plastic outdoor furniture for the room. But it was cheap and the only place 8 could get at short notice. Very good position, clearly waiting for demolition after the development application is approved.
Stayed 2 nights in Jan 2025