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Silkari Lagoons Port Douglas

4.5 star property

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Photo gallery for Silkari Lagoons Port Douglas

Terrace/patio
Bicycling
Garden
Blackout drapes, iron/ironing board, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Barbecue grill
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
2 Langley Road, Port Douglas, QLD, 4877
  • Four Mile Beach Park
    ‪7 min walk‬
  • Four Mile Beach
    ‪12 min walk‬
  • Wildlife Habitat
    ‪2 min drive‬
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    ‪3 min drive‬

Room options

View all photos for Three Bedroom Lagoon Swim Out Dual Key

Blackout drapes, iron/ironing board, bed sheets

Three Bedroom Lagoon Swim Out Dual Key

  • 1076 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

View all photos for Two Bedroom Exclusive Plunge Pool Dual Key

Blackout drapes, iron/ironing board, bed sheets

Two Bedroom Exclusive Plunge Pool Dual Key

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Garden Room (stair access only)

Hotel Garden Room (stair access only) | Blackout drapes, iron/ironing board, bed sheets

Hotel Garden Room (stair access only)

  • 249 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Balcony Spa Dual Key

View from room

Two Bedroom Balcony Spa Dual Key

  • 925 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Lagoon Swim-Out

Blackout drapes, iron/ironing board, bed sheets

Hotel Lagoon Swim-Out

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Lagoon Swim-Out

Blackout drapes, iron/ironing board, bed sheets

One Bedroom Lagoon Swim-Out

  • 732 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Lagoon Swim-Out Dual Key

Blackout drapes, iron/ironing board, bed sheets

Two Bedroom Lagoon Swim-Out Dual Key

  • 1076 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Hotel Balcony Spa

Blackout drapes, iron/ironing board, bed sheets

Hotel Balcony Spa

  • 237 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Deluxe

Blackout drapes, iron/ironing board, bed sheets

One Bedroom Deluxe

  • 732 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Balcony Spa Dual Key

Blackout drapes, iron/ironing board, bed sheets

Three Bedroom Balcony Spa Dual Key

  • 925 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Bed

Similar properties

Exterior

Oaks Port Douglas Resort

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1001)
Oaks Port Douglas Resort

About this property

Silkari Lagoons Port Douglas

4.5-star Port Douglas aparthotel walkable to Four Mile Beach Park
6 outdoor pools, concierge services, and dry cleaning are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment features a kitchenette with a refrigerator and a microwave, plus a coffee/tea maker and a flat-screen TV with cable channels. A ceiling fan, a hair dryer, and a shower are among the other amenities that guests will find. Weekly housekeeping is available.
Silkari Lagoons Port Douglas offers 123 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. Accommodations at this 4.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers and microwaves.

Bathrooms include showers, complimentary toiletries, and hair dryers. 30-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

6 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Silkari Lagoons Port Douglas features 6 outdoor swimming pools. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This luxury aparthotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Silkari Lagoons Port Douglas is a smoke-free property.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 6 outdoor pools
  • Fenced pool
  • Pool loungers
  • Pool toys

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)
  • Pool toys

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Deck/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in room
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Sailing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 123 units
  • 3 floors
  • Access via exterior corridors
  • Bicycle rentals
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 41 per person (one way)
  • Airport shuttle fee per child: AUD 20.50 (one-way), (from 2 to 11 years old)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks Lagoons
Oaks Lagoons Hotel
Oaks Lagoons Hotel Port Douglas
Oaks Lagoons Port Douglas
Oaks Lagoons Apartment Port Douglas
Oaks Lagoons Apartment
Oaks Lagoons
Silkari Lagoons Port Douglas Aparthotel
Silkari Lagoons Port Douglas Port Douglas
Silkari Lagoons Port Douglas Aparthotel Port Douglas

Silkari Lagoons Port Douglas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1076 reviews
Rating 8 - Good. 387 out of 1076 reviews
Rating 6 - Okay. 138 out of 1076 reviews
Rating 4 - Poor. 42 out of 1076 reviews
Rating 2 - Terrible. 16 out of 1076 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lorelle

Traveled with group
Liked: Cleanliness, room comfort
Lovely holiday spot
We have stayed here many times now and love staying here. The room location we had this time was our favourite but we still loved our stay. We always stay in a 3 bedroom lagoon swimout due to the easy access to the pool and parking.
Stayed 8 nights in Nov 2024

8/10 Good

Ljubica

Traveled with partner
Great air condition room, parking space not allocated to your room so first in best dressed system
Stayed 6 nights in Nov 2024

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean and blocked out any outside noise. Very relaxing place, only downside is no restaurant on the premises.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Traveled with family and small children, Traveled with family
Liked: Amenities
The property in general was great. The room amenities were great (albeit no oven in the kitchen, only a convection microwave) living area, tv access (kids loved the tv in their room), tea/coffee facilities, wifi, balcony spa etc. The furnishings, sheets, towels were mostly clean but still found the odd stain here and there. Bathrooms were pretty dated with a lot of mould present in the shower silicone. The place is old but it had everythifn we needed and was very comfortable. The 5 min walk to the beach via a beautiful jungle track and the massive pools (with noodles and floats provided) in the courtyard were brilliant. The staff at the front desk were super friendly and helpful, and even the maintenance staff were always happy for a friendly chat. BBQ area was impressively immaculate, with utensils, cleaning products and oil spray provided. Thanks for a wonderful stay! We'd come back.
Stayed 10 nights in Nov 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

WAYNE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We have stayed before. Our apartment was a nice size with swim up pool. Our only issue is the water for us was too warm. Approximately 30 degrees. We therefore swam in ocean 27 degrees. Would be nice if they could put shade sails up to make the water more refreshing. Everything else was great
Stayed 7 nights in Nov 2024

6/10 Okay

Erika B

Disapointing resort is run down, rust, mould, dirty plates, mould smell in cupboards, told not to turn off aircon i was uncomfortable eas dreezing
Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities
Pool needed a good scrub around the water line it had a large ring of black scum on the tiles. Cooking utensils were lacking, the pan was so bad we had to go out and buy one. Bed very comfortable. Room was spacious. Enjoyable stay, would recommend.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nicholas Paul Alexander

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a swim out room which was great
Stayed 5 nights in Oct 2024

10/10 Excellent

natalie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Swim out pool room was the winner for us! We will be back
Stayed 4 nights in Oct 2024

10/10 Excellent

Neil

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great, chilled family holiday, Dual key configuration, with direct access to the pool was a game changer for a family of 5! Kids absolutely loved being able to access the pool so much.
Stayed 5 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness
Stay was fine, the spa was not functioning which was disappointing and a reason we chose your resort
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the swim out rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this resort! Fantastic staff! Great room layout! Emily @ front desk went out of her way to help us out after our original booking at another resort was lost & they were fully booked. She was so kind to find us a room very last minute & assist me with the booking process. She also advised us on a restaurant option for the evening &, WOW was she right! It was the best meal we had all trip @ IRONBAR in the main street. The room was fantastic! It was a dual layout with a main entry between 2 rooms for families. Our teenage daughters were on one side & my husband & I on the other. Quite large rooms with a spa balcony overlooking 1 of the 6 pools on the site.
Stayed 2 nights in Sep 2024

10/10 Excellent

Larissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Catriona

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

jas

Traveled with family
Liked: Cleanliness, room comfort
Nice clean spacious apartment
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Love it I will stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jarad Taylor

Liked: Cleanliness, property conditions & facilities
Awesome location
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Balcony spa
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service. Knowledgeable and very helpful staff. All you need is ask them.
Stayed 7 nights in Sep 2024

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Microwave was inoperable as it had the wrong plate. Didn’t get replaced despite bringing it to receptions attention. Fridge froze everything solid despite being on lowest setting. Ruined our fruit & veg, drinks and dairy products.
Stayed 8 nights in Sep 2024