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Mantra Aqueous on Port

4.0 star property

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1 Bedroom | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Fitness facility
Property entrance
1 Bedroom | In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
3-5 Davidson Street, Port Douglas, QLD, 4871
  • Macrossan Street
    ‪1 min walk‬
  • Four Mile Beach
    ‪5 min walk‬
  • Port Village Shopping Centre
    ‪5 min walk‬
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    ‪5 min drive‬

Room options

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Room

Mantra Heritage

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (338)
The price is $108
per night
$108 total
includes taxes & fees
Mar 10 - Mar 11
Mantra Heritage

About this property

Mantra Aqueous on Port

4-star Port Douglas hotel walkable to Four Mile Beach
This smoke-free hotel features 4 outdoor pools, a hot tub, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Weekly housekeeping is available.
Mantra Aqueous on Port offers 59 air-conditioned accommodations with outdoor private hot tubs and DVD players. Rooms open to balconies. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mantra Aqueous on Port features 4 outdoor swimming pools and a hot tub. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Port Douglas hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mantra Aqueous on Port is a smoke-free property.

Languages

English, Hindi, Ukrainian

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 25 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Limited onsite parking

Things to do

  • 4 outdoor pools
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Crib (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 43.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 25 per night (rates may vary)
  • Airport shuttle fee: AUD 48.00 per person (one-way)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 43.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mantra Aqueous
Mantra Aqueous Aparthotel
Mantra Aqueous Aparthotel Port
Mantra Aqueous Port
Mantra Port
Mantra Aqueous On Port Hotel Port Douglas
Mantra Aqueous Port Aparthotel Port Douglas
Mantra Aqueous Port Aparthotel
Mantra Aqueous Port Port Douglas
Mantra Aqueous on Port Hotel
Mantra Aqueous on Port Port Douglas
Mantra Aqueous on Port Hotel Port Douglas

Mantra Aqueous on Port Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 651 reviews
Rating 8 - Good. 228 out of 651 reviews
Rating 6 - Okay. 63 out of 651 reviews
Rating 4 - Poor. 22 out of 651 reviews
Rating 2 - Terrible. 5 out of 651 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with partner
Liked: Staff & service, amenities
its close to the town
Stayed 8 nights in Nov 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all very good
Stayed 12 nights in Oct 2024

10/10 Excellent

Amber

Liked: Staff & service
Nice and close to the shops
Stayed 1 night in Nov 2024

10/10 Excellent

Penny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
It's a clean hotel with a lovely pool. Centrally located, everything is easily walkable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, nice pools, basics in room to have a meal. Good stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to all of our needs, near the beach and all the restaurants.
Stayed 10 nights in Oct 2024

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, great room access into the pool, lovely friendly staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed out stay. Will definitely come again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Fergus

Stayed 1 night in Aug 2024

4/10 Poor

Joy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was in need of update- particularly bathroom . Spa was so noisy that it was alarming. Two Nespresso capsules supplied with advice that additional could be bought from reception. Overall it would have been acceptable at half the price of $424 per night.
Stayed 1 night in Aug 2024

8/10 Good

M M

Traveled with partner
Liked: Staff & service
Great location and pools Furniture a little tired
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
This property is looking dated and in need of a facelift
Stayed 2 nights in Jul 2024

4/10 Poor

Mark

Stayed 2 nights in Jul 2024

6/10 Okay

Laura

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was our first time to Port Douglas and we absolutely loved our visit. However, the accommodation was disappointing. Our room smelt very strongly of damp, which I assume is from people coming into the room wet making the carpet wet. Also, the condition of the room wasn’t what we would normally expect from a hotel. For example, the carpet in one of the corners was ripped up and there were quite a lot of large scrapes and marks on the walls. Note as well that you have to take your own rubbish out to the bins and your towels do not get changed if you are staying for a few days. We were unsure if this was typical of hotels in Port Douglas or not, but we haven’t experienced that at a hotel before. Apart from that, we thoroughly enjoyed our stay. Port Douglas is a wonderful place! The hotel was very well located near to shops and restaurants, but it was very quiet at night time. We used the hotel parking which was very easy to use. We would definitely visit Port Douglas again, but we would not stay at this hotel!
Stayed 4 nights in Jul 2024

8/10 Good

Tina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a good location leave the car in their car park and walk to shops and restaurants our only problem was my husband is a smoker we had a balcony room but there was no smoking even out on the balcony I wish we had of known this as I would have booked different accommodation
Stayed 3 nights in Jul 2024

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice to stay with Family
Stayed 2 nights in Jun 2024

10/10 Excellent

Wendy

Traveled with partner
The. Property. Was. Very well appointed and convenient to the centre of Port Douglas.
Stayed 3 nights in Jun 2024

8/10 Good

Sandra

Stayed 2 nights in May 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation Plus!
Our spa room on the second floor overlooked one of the four swimming pools. Although the room itself was compact with little space for luggage, the large balcony with outdoor spa, table and chairs provided a sense of space. The large bathroom provided a walk-in shower, toilet and wide wash basin and cabinet. The kitchenette was equipped with a microwave, expresso machine, toaster and kettle plus glassware, china and cutlery for 2 people. The room was easily accessible by lift from the basement carpark. The location of the hotel is within easy walking of the beach, shops and restaurants. Very friendly and helpful staff.
Stayed 2 nights in May 2024

6/10 Okay

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we had noisy drunk neighbours. One night I had very little sleep as neighbour was banging on his door till all hours of the morning. I believe this issue should have been addressed by security.
Stayed 10 nights in Apr 2024

10/10 Excellent

Konstantin, Temecula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

charlene

Disliked: Staff & service
Was disappointed to find the rooms are not serviced daily. We stayed 3 nights. The check in flyer advised they provided free tea, coffee and bathroom supplies. However on the 3rd and final night we asked for another coffee and were told no. We have to buy a packet of 10. We were provided 2 coffees for 3 nights stay. The receptionist was unnecessarily rude about it. Spa baths are good. Nice pool area. Lots of rules to read, seems like they get alot of party groups.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carla

Stayed 3 nights in Apr 2024

6/10 Okay

paul

Traveled with partner
Liked: Amenities
We have stayed here a few times , seems dated and a little aged of late , Standards have dropped, and forget about contacting them at anytime by phone . Great location, great pool , rooms are great , just needs a bit more maintenance and better cleaning.
Stayed 7 nights in Mar 2024