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Macrossan House

4.0 star property

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Photo gallery for Macrossan House

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, sun loungers
Apartment, 1 Bedroom (Ground Floor) | Balcony
Apartmant, 1 Bedroom with Disability Access | Balcony
2 Bedroom Dual Key Apartment | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Barbecue grill
  • Free WiFi
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
19 Macrossan Street, Port Douglas, QLD, 4877
  • Macrossan Street
    ‪1 min walk‬
  • Port Village Shopping Centre
    ‪1 min walk‬
  • Anzac Park
    ‪3 min walk‬
  • Port Douglas, QLD (PTI-Port Douglas Heliport)
    ‪6 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartmant, 1 Bedroom with Disability Access

Apartmant, 1 Bedroom with Disability Access | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartmant, 1 Bedroom with Disability Access

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Macrossan House

4-star Port Douglas apartment steps from Macrossan Street
This smoke-free apartment building features an outdoor pool, laundry facilities, and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance, and barbecue grills are onsite. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Macrossan House features an outdoor pool, a terrace, and barbecue grills. Wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Port Douglas apartment also offers tour/ticket assistance, a picnic area, and laundry facilities. Complimentary covered self parking is available on site.

Macrossan House is a smoke-free property.

Languages

English

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Heated pool
  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Car rental
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a village
  • In an entertainment district
  • In the city center
  • Near the bay

Things to do

  • Designer stores
  • Heated pool
  • Shopping mall
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 3 floors
  • Access via exterior corridors
  • Connecting units available
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Macrossan House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 257 out of 349 reviews
Rating 8 - Good. 80 out of 349 reviews
Rating 6 - Okay. 5 out of 349 reviews
Rating 4 - Poor. 6 out of 349 reviews
Rating 2 - Terrible. 1 out of 349 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great position on the main street, so close to shops and eateries. Well maintained and comfortable rooms. Lovely owners who were very helpful. Would happily stay again.
Stayed 5 nights in Nov 2024

10/10 Excellent

christine

Liked: Cleanliness, room comfort
The roomy apartment was in the heart of town. Easy walk to the marina and park and beautiful Cliff trail. Good AC and comfy bed. Below garage parking.
Stayed 3 nights in Nov 2024

8/10 Good

Mary Ann

Liked: Cleanliness, amenities
Was in a great position nice room we were there for 7 nights would have been good to get fresh towels during stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Owners were charming and very helpful. They arranged airport transfers for us and provided recommendations for excursions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So close to everything being on the main street, but still so quiet.
Stayed 8 nights in Oct 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a few times and it is a great location with access to everything you need with it's central location
Stayed 7 nights in Oct 2024

8/10 Good

Du Thanh

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Denise

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was so central to all the amenities. The apartment was very clean comfortable and had everything you would need.
Stayed 5 nights in Sep 2024

8/10 Good

Reginald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very central and underground parking
Stayed 5 nights in Aug 2024

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, can walk to beach, wharf, markets, shops and restaurants. Fantastic management onsite, great advice and connections for tourist activities. Lovely apartment with beautiful garden and was very quiet and peaceful. Cannot recommend highly enough.
Stayed 9 nights in Jun 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our 5 day stay. The hosts were wonderful and gave us great advice on which tours to go on. Bars, restaurants, supermarkets and great shopping all within walking distance….would definitely recommend Macrossan House.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tracy Alix

Liked: Cleanliness, property conditions & facilities
Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.
Stayed 6 nights in May 2024

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Centrally located.
Stayed 4 nights in May 2024

10/10 Excellent

Mark

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property was centrally located in Main Street of town despite the location property was quiet owners were very helpful with places to eat and tours and friendly east going couple along with Tilly the receptionist
Stayed 7 nights in Apr 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect for couples who don’t need a lot of fancy amenities. Great location, quiet, clean. Grocery store nearly next door, so we ate in for breakfast and lunch and had many restaurants in walking distance.
Stayed 3 nights in May 2024

8/10 Good

ANNA

Liked: Cleanliness, amenities, property conditions & facilities
Property was central. Managers helpful and accommodating. Room was clean, comfortable and well equipped.
Stayed 5 nights in Apr 2024

10/10 Excellent

Natasha

Liked: Cleanliness, room comfort
The rooms were lovely and clean, you can't beat the location, being in the centre of Port Douglas. It was quiet, and secure. Excellent communication, friendly staff. Will definitely stay again.
Stayed 5 nights in Apr 2024

8/10 Good

Ashesh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property owners were extremely nice and helpful and the location was great. The amenities were basic and there were no elevators and it was hard to drag our luggage to the second floor.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kath

Liked: Cleanliness, room comfort
Very comfortable
I really felt very comfortable there, like home, when I wanted something it was there, scissors for example, I would recommend it,
Stayed 7 nights in Apr 2024

10/10 Excellent

Alan, Oshawa

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Jo was a great person and a great help.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marianne Hendrika Johanna

Liked: Cleanliness, amenities, property conditions & facilities
It was in a great location and the room was very comfortable.
Stayed 7 nights in Jan 2024

10/10 Excellent

Ales

Stayed 6 nights in Nov 2023

10/10 Excellent

Ailsa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Set in the middle of town, so easy to access and so quiet. Fantastic stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Cas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy unit, quiet, You have to be able (our case) to climb stairs with suitcase. It is a bonus to have inside parking, though maneuvering can be hard. Gary and Jo were great, welcoming and a source of information.
Stayed 5 nights in Oct 2023

8/10 Good

Athanasios, Templestowe

Liked: Cleanliness, property conditions & facilities
Great place to stay, in the heart of the shops and restaurants and surprisingly very quiet.
Stayed 4 nights in Oct 2023