2/10 Terrible
Allison
Oct 14, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhealthy experience
The only good thing about this one night hotel stay was check in. The lady at the front desk was amazing. Check in was a breeze. She even made fresh coffee for my husband. After that it was downhill. The hallways, elevator and room smelt atrocious. There was a foul smell throughout and the room had a cement odor. I put a mask on for my entire stay. I even slept with the mask on. I also wiped all surfaces with Lysol wipes (always have on hand). We checked under the mattress and there were two dead bedbugs. That totally freaked my husband and I out. We then placed our bag packs in white garbage bags, secured and laid on the 2nd queen bed in the room. We drove to Port Charlotte as it was the closest hotel (55 minutes away) with availability to our place in Sarasota as we were still waiting for our water to be turned back on due to the hurricane. What a horrible experience. We did enjoy hot showers though the rod that the shower curtain was attached to was coming apart from both sides of the wall. We had a few hours sleep as we were tired but constantly woke to lift the sheet up to check for any crawlers. We couldn’t wait to get out of there this morning.
Allison
Stayed 1 night in Oct 2024