Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a convenience store and charcoal grills. Housekeeping is available once per stay.
Crystal Palace Resort offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature fans and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. 40-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Crystal Palace Resort features a seasonal outdoor pool, barbecue grills, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in January 2023.
Crystal Palace Resort has designated areas for smoking.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free RV/bus/truck parking on site
Food and drink
Coffee and tea in common areas
Things to do
Seasonal outdoor pool
Water sports equipment
Family friendly
Fenced pool
Grocery/convenience store
In-room microwave
Mini-fridge
Pool toys
Seasonal outdoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Guest services
Change of bedsheets (on request)
Housekeeping (once per stay)
Outdoors
Barbecue grill
Beach loungers
Direct access to the beach
Free pool cabanas
Outdoor furniture
Pool loungers
Accessibility
Hardwood flooring in public areas
No elevator
More
1 building
2 floors
Built in 1984
Designated smoking areas
Renovated entire property - January 2023
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Memory foam mattress
Bathroom
Bathtub or shower
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch LED TV with cable channels
Food and drink
Microwave
Mini-fridge
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Fan
Heating
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet fee: USD 20 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
The seasonal pool will be open from March 01 to September 30
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Crystal Palace Resort Hotel
Crystal Palace Resort Port Bolivar
Crystal Palace Resort Hotel Port Bolivar
Crystal Palace Resort Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 241 out of 482 reviews
10 - Excellent
241
Rating 8 - Good. 129 out of 482 reviews
8 - Good
129
Rating 6 - Okay. 61 out of 482 reviews
6 - Okay
61
Rating 4 - Poor. 20 out of 482 reviews
4 - Poor
20
Rating 2 - Terrible. 31 out of 482 reviews
2 - Terrible
31
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Susan
Traveled with partner
May 30, 2025
Liked: Cleanliness, staff & service
Was close to the beach and was clean, cool and a comfortable bed. Nice shower. All I asked for. Did not try pool or any other facilities.
Susan
Stayed 1 night in May 2025
10/10 Excellent
Lisa
Traveled with family
May 29, 2025
Liked: Amenities
The people were nice and everything was clean! I will definitely stay there the next time I go to crystal beach
They do not replace towels daily, stayed 3 nights & only replaced them once. Called the office but we had to go get towels instead of them delivering them to us. Should clean rooms daily for the price they charge! Floor is very sandy the day we got there.
It was a nice place to stay, no frills but no problems. I had trouble finding the check in area, but I phoned and lady lady in the checkin was very helpful.
The room smelled musty and had very poor lighting all around. There was a dog barking nearby in the hall at around 2am and the next morning there was dog poop right outside our door in several spots, and it stayed there all weekend. The trash can in the walkway that was immediately outside our door was overflowing and never thrown out our entire 2 night stay. There were only 2 small pillows for our king size bed, a sheet and a bedspread that was ripped and didn’t smell fresh. The room felt dark and dingy. The attendants at the front desk were nice at both check in and check out, but I had to ring the doorbell and wait a few minutes to get buzzed in to the lobby each time. We will not stay there again.
Barbara
Stayed 2 nights in May 2025
10/10 Excellent
gary
May 12, 2025
Liked: Cleanliness
gary
Stayed 1 night in Apr 2025
10/10 Excellent
Patricia
Traveled with family and small children, Traveled with family
There aren't many accommodation choices near Crystal Beach so we were thankful to find this hotel. Harry and the rest of the staff were extremely helpful and friendly. The room was clean and comfortable and everything worked. We had plenty of hot water. The air conditioner worked well and the room was also equipped with a wall fan. There weren't plugs by the bed, so you may consider bringing an extension cord with you to charge your phone on the night stand. Ice machine in the lobby as well as coffee. Smart TV in the room was good for our toddler to watch YouTube cartoons. Facility is well-lit at night. Pool looked nice. Overall a great experience!