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Servotel

3.0 star property

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Photo gallery for Servotel

Lobby sitting area
Outdoor pool, free cabanas, pool umbrellas
Lobby
Property entrance
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Pool
  • Breakfast included
  • Room service

Explore the area

Map
Route de l'Aéroport, Zone Cargo, Tabarre, Port-au-Prince
  • Iron Market
    ‪8 min drive‬
  • Port-au-Prince Cathedral
    ‪8 min drive‬
  • Champs de Mars Square
    ‪9 min drive‬
  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    ‪11 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(54 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 376 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

Visa Lodge

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  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (316)
The price is $137
per night
$151 total
includes taxes & fees
Feb 21 - Feb 22
Visa Lodge

About this property

Servotel

3-star Port-au-Prince hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Servotel offers 54 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels.

Bathrooms include jetted bathtubs and complimentary toiletries. This Port-au-Prince hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Servotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests.

Servotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.
Servotel Restaurant - This poolside restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle
  • Free area shuttle
  • Beach shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Servotel Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Servotel Hotel Port-au-Prince
Servotel Hotel
Servotel Port-au-Prince
Servotel
Servotel Haiti/Port-Au-Prince
Servotel Hotel
Servotel Port-au-Prince
Servotel Hotel Port-au-Prince

Servotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carl Philippe

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Nadine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quite stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Properly is ok Staff are very friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

marcel, Delray Beach

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Linda

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would give my stay there a poor rating, although the staff was excellent. I made a few friends there. Patrick, the driver, is very kind and helpful; there was Donald also the door keeper and helper; Reginald, the server and others. Also the food was excellent. However, my 104 room had a broken chair, you couldn't lock the bathroom door, the AC thermostat didn't work, you could see the wear and tear of the furniture, etc. I did sleep well, but for almost 200 dollars a night room, they can do a better job.
Stayed 1 night in Nov 2024

6/10 Okay

lamarre, cumming

Liked: Cleanliness, property conditions & facilities
They need to put towels and wash cloth place need to be renovated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicolle, Columbus

Traveled with group
Liked: Amenities
Best place to stay in Port-au-Prince.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolle, Columbus

Great place to stay!
Stayed 2 nights in Oct 2024

6/10 Okay

John

Stayed 1 night in Oct 2024

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. Samson
My staying was great. Staff provided good service, very friendly and safe. You feel protected while in premises due to the level of security measures.
Stayed 2 nights in Oct 2024

8/10 Good

Gilnor

Stayed 1 night in Sep 2024

8/10 Good

ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiting for the food. I couldn't eat the chicken wings because the chicken wasn't fresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Dhymy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the Best experience ever.
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, was easy for my family and friends to come visit in a country where transportation is convenient for them.
Stayed 6 nights in Oct 2024

6/10 Okay

Danica

Stayed 1 night in Sep 2024

6/10 Okay

Miriolle

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Moise

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Oct 2024

8/10 Good

Moise

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great . Staff always smiling and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Widny

Stayed 1 night in Oct 2024

10/10 Excellent

Ducamel, Everett

Liked: Amenities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Marie J, Medford

Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This airport is a must book if in port-au-prince. The front desk staff are very professional, information and are serviceable. They ensure that we knew about the airport shuttle and made a reservation for us so that we wouldn't miss our flight. The dining staff are also very friendly. The service that you will receive as well as the amenities are top tier. Will definitely be booking and staying longer next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Calix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Ted

Liked: Amenities, property conditions & facilities
Very convenient and staf was very professional and nice
Stayed 1 night in Oct 2024

2/10 Terrible

Elodie, Randolph

Stayed 1 night in Jun 2024