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Crystal Inn

2.5 star property

Choose dates to view prices

Photo gallery for Crystal Inn

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, desk
Free daily continental breakfast
Reception
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi
  • Parking included
  • 24/7 front desk

Explore the area

Map
2015 TX-73, Port Arthur, TX, 77640
  • London Bridge Park
    ‪8 min drive‬
  • Medical Center of Southeast Texas
    ‪11 min drive‬
  • The Medical Center of Southeast Texas
    ‪11 min drive‬
  • Beaumont, TX (BPT-Southeast Texas Regional)
    ‪12 min drive‬

Room options

View all photos for Classic Studio Suite

1 bedroom, premium bedding, down comforters, desk

Classic Studio Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, desk

Deluxe Double Room

7.2 out of 10
Good
(16 reviews)
  • 270 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Single Room

1 bedroom, premium bedding, down comforters, desk

Comfort Single Room

7.8 out of 10
Good
(29 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Crystal Inn

Port Arthur hotel with free breakfast
Laundry facilities, a 24-hour front desk, and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities and an elevator. Onsite self parking is complimentary.

Crystal Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 301 reviews
Rating 8 - Good. 69 out of 301 reviews
Rating 6 - Okay. 37 out of 301 reviews
Rating 4 - Poor. 28 out of 301 reviews
Rating 2 - Terrible. 37 out of 301 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The rooms are extremely clean the bed's and pillows are super soft.
Stayed 1 night in Mar 2025

10/10 Excellent

Germaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family emergency

Hotel was clean and comfortable After a long stressful 8 hr drive it was perfect for resting. Reasonably priced
Stayed 1 night in Mar 2025

6/10 Okay

Otto, Willis

Business traveler
Average hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Otto, Willis

Business traveler
Average hotel
Stayed 1 night in Mar 2025

6/10 Okay

Otto, Willis

Business traveler
Average hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Eblin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms super clean, amazing service from cleaning ladies very very nice. I enjoyed my stay a lot!
Stayed 3 nights in Mar 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine.
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Good security but room was not clean at all. seems like they just change the sheets, restock and take out the trash’s. there was hair on the bedside table in the tub and on the floor along with a straw wrapper and just overall dirty floors. bed sheets and towels were at least clean.
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort

Dirty Sheets

The only issue was the sheets were not changed until I asked them to change them. After a week I think they should put fresh sheets. I rebooked and was there a little over two weeks. I deliberately put a mark on the sheet to confirm they were not giving me clean linen.
Stayed 3 nights in Mar 2025

6/10 Okay

Gerardo

Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Baldemar

Stayed 1 night in Feb 2025

6/10 Okay

Gerardo

Disliked: Cleanliness
Stayed 3 nights in Feb 2025

4/10 Poor

Telesa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Alberneshia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Otto

Business traveler
TV was not working and there was no toilet paper.
Stayed 4 nights in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Feb 2025

2/10 Terrible

Kendall

Stayed 1 night in Feb 2025

2/10 Terrible

Aniya

Disliked: Cleanliness, staff & service, property conditions & facilities
I do not recommend this hotel it was disgusting and they had bugs in the bed ! Stains all over the cover they moved to another room the bath water was slimy
Stayed 2 nights in Feb 2025

10/10 Excellent

Aram

Stayed 7 nights in Feb 2025

8/10 Good

Henry

Liked: Amenities
Great
Stayed 4 nights in Feb 2025

2/10 Terrible

Isbel

Stayed 3 nights in Jan 2025

6/10 Okay

Quindarrow

Traveled with family
Liked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

John

Traveled with family
Disliked: Cleanliness
Stayed 5 nights in Feb 2025