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ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

5.0 star property

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Photo gallery for ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

Breakfast area
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Exterior
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Via del ciclamino 5, Porlezza, CO, 22018
  • Lake Lugano
    ā€Ŗ2 min walkā€¬
  • Porlezza Lakeshore Park
    ā€Ŗ2 min driveā€¬
  • Piazza Fontana
    ā€Ŗ2 min driveā€¬
  • Lugano (LUG-Agno)
    ā€Ŗ45 min driveā€¬

Room options

View all photos for Iconic ARIA Penthouse Suite

Iconic ARIA Penthouse Suite | Premium bedding, down comforters, in-room safe, soundproofing

Iconic ARIA Penthouse Suite

  • 1808 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Grand Loggia Suite

Premium bedding, down comforters, in-room safe, soundproofing

Lake View Grand Loggia Suite

  • 1690 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for LAGO Penthouse Suite

LAGO Penthouse Suite | Private kitchen | Coffee/tea maker

LAGO Penthouse Suite

  • 1701 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View One Bedroom Loggia Suite

Lake View One Bedroom Loggia Suite | Private kitchen | Coffee/tea maker

Lake View One Bedroom Loggia Suite

  • 775 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Loggia Suite

Lake View Loggia Suite | Premium bedding, down comforters, in-room safe, soundproofing

Lake View Loggia Suite

  • 1550 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Family Grand Loggia Suite

Premium bedding, down comforters, in-room safe, soundproofing

Lake View Family Grand Loggia Suite

  • 1776 sq ft
  • Lake view
  • Sleeps 6
  • 3 King Beds

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About this property

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort

5-star Porlezza hotel steps from Lake Lugano
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort offers 15 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 5-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and hair dryers.

This Porlezza hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA CEĆ² has 5 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a sauna, spa services, and a terrace. Onsite parking is available (surcharge).

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort is a smoke-free property.

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room kitchen
  • Indoor pool
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchen
  • Separate dining area

More

  • Air conditioning
  • Heating
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 2 and March 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 50.00 per pet, per day
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: EUR 150 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 013189-CIM-00006, IT013189B4DG4IH4ND

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

ARIA Retreat & SPA - The Leading Hotels of the World, located within Parco San Marco Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 59 reviews
Rating 8 - Good. 1 out of 59 reviews
Rating 6 - Okay. 1 out of 59 reviews
Rating 4 - Poor. 0 out of 59 reviews
Rating 2 - Terrible. 1 out of 59 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

BIBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quiet modern retreat , small in size maybe but itā€™s the perfect retreat with a heavenly view. The standard of staff and service is very high. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo, Sugar Land

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, outstanding staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

pariss

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star! One of best hotel I stayed at.
Stayed 5 nights in Aug 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Vadim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about Aria!
Stayed 1 night in Aug 2024

10/10 Excellent

Anatoliy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolute perfection. Like the Garden of Eden.
absolute perfection in every single way. Felt like we had the entire hotel to ourselves. Staff went above and beyond. The lake is incredible. Perfect temp for swimming and super clean. Must go boating! Food at all restaurants was magnificent.
Stayed 3 nights in Jul 2024

10/10 Excellent

B. A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Giuseppe, ROCHESTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous. Highly recommend it
Stayed 6 nights in Apr 2024

10/10 Excellent

Gursharn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is your spot
Weā€™ve stayed in some beautiful places and Aria will not disappoint. The staff, however, is the real star of this show. From front staff to back of house they offer a true 5 star experience. After a whirlwind trip through the expected stops (Venice, Verona, Lake Como) we wanted something a bit more low key but with nice amenities. The VIP spa experience is worth the extra expense for a memorable afternoon and their tasting experience restaurant is as good (or better) than NYC. That they are an upscale boutique hotel as part of a larger hotel property provides large hotel amenities but exceptional quick service. Oh they even have Donkeys you can feed which was super cute.
Stayed 3 nights in Aug 2023

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Marina, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a place. Little paradise on lake Lugano away from crowds but conveniently 15 minutes to Mennagio and 20 minutes to Lugano. Amazing, spacious, well appointed rooms, beautiful facilities, out of this world swimming pool and jacuzzi. But what makes this place truly unique is people. Martina, Michela, Matteo, Tecla, Serena you are amazing, warm, incredible people. Thank you for your top notch service, attention to detail, promptness, friendliness, kindness and AMAZING help. You truly made our visit special and we cannot thank you enough for everything you have done for us. I highly recommend this place to anyone traveling to Como and will definitely be back with my family. A true gem!
Stayed 4 nights in Aug 2023

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and property! Everyone was so attentive and provided a great relaxing experience. If weā€™re in Lugano area in the future, we will book this hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, spectacular room and service.
Spent 3 nights here with my wife. Attentive service, booked us restaurants both on site and off - which were all perfect & memorable. Everything exceeded expectatios here. + wowā€¦. Beautiful lake.
Stayed 3 nights in Jul 2023

10/10 Excellent

Giuseppe, ROCHESTER

Stayed 3 nights in Jul 2023

10/10 Excellent

Neda

Stayed 5 nights in Jul 2023

2/10 Terrible

Daniele

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst 5 star hotel I have ever seen. We stayed for 5 minutes and then decided to leave and book a different hotel. Avoid at all costs.

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience at the Aria Resort. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Stayed 2 nights in Jun 2023

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible
Stayed 3 nights in Jun 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely perfect in every single way.
Stayed 4 nights in May 2023

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation
Incredible place and incredible staff
Stayed 2 nights in Mar 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream in Italy
Quite possibly one of the best stays I had in Italy. Booked the Penthouse and worth every penny. The staff made us feel very cared for during our visit. Thereā€™s a private tunnel to one of the restaurants that feels out of a movie. Thereā€™s a small town thatā€™s worth visiting for some lunch and gelato, About a 20 min walk away. We asked the front desk what would be the best place for breakfast with a view of the lake and they replied, ā€œYour roomā€ and they werenā€™t kidding, The view from the patio was cinematic. Canā€™t wait to be back this Summer.
Stayed 2 nights in Aug 2022