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Harbour Heights Hotel

4.0 star property

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Photo gallery for Harbour Heights Hotel

Deluxe Room, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi
Double Room, Balcony, Harbor View | Desk, iron/ironing board, cribs/infant beds, free WiFi
Aerial view
Interior
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
73 Haven Road, Sandbanks, Poole, England, BH13 7LW
  • Sandbanks Beach
    ‪9 min walk‬
  • Compton Acres
    ‪12 min walk‬
  • Alum Chine Beach
    ‪7 min drive‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room, Balcony, Harbor View

Double Room, Balcony, Harbor View | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Balcony, Harbor View

  • 291 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Double Room

  • 262 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Harbor View

Double Room, Harbor View | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Harbor View

  • 257 sq ft
  • Harbor view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed

  • 447 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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Front of property

Hotel du Vin & Bistro Poole

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (645)
The price is $131
per night
$157 total
includes taxes & fees
Mar 6 - Mar 7
Hotel du Vin & Bistro Poole

About this property

Harbour Heights Hotel

4-star Poole hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, coffee/tea in a common area, and conference space.
Harbour Heights Hotel offers 38 air-conditioned accommodations with coffee/tea makers and designer toiletries. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Harbour Heights Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Amalfi View Restaurant - This bistro specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Languages

English, French, German, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Amalfi View Restaurant

Things to do

  • Piano

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 2 and January 23.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.00 per night
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 25
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Harbour Heights Hotel Hotel
Harbour Heights Hotel
Harbour Heights Hotel Poole
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Harbour Heights Hotel Poole
Harbour Heights Hotel Hotel Poole

Harbour Heights Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 443 reviews
Rating 8 - Good. 168 out of 443 reviews
Rating 6 - Okay. 51 out of 443 reviews
Rating 4 - Poor. 18 out of 443 reviews
Rating 2 - Terrible. 3 out of 443 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very high price for a view
The hotel is nice; rooms good and comfortable albeit not overly large but have silly niggles: the small old TV is fixed to the wall and cannot be viewed from the bed; no USB connectivity; very creaky floors. The negatives are in the dining area and experience: very cold, too open - we suffered a loud party and despite moving as far as possible from them we still couldn’t converse without almost shouting, very disappointing menu - supposedly Italian but essentially pizza or pasta but very little else that you’d expect from a high end restaurant and overpriced. The experience at breakfast was ultimately no better: still far too cold in the dining area and although a good selection of breakfast items, the poached eggs for my Eggs Benedict weren’t cooked - l ended up with a plateful of watery mush ! I wouldn’t stay there again.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not wow
Good location in Canford Cliffs. Nice terrace and bar. Room nice but a tiny bit old fashioned, as was the hotel. Breakfast pleasant. Really not much to fault but not wow either. Would probably stay again so no complaints.
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful 3 nights, in a comfortable room, with excellent food and a stunning view of the harbour from the dining terrace and our bedroom. A very friendly welcome from reception staff, including a courtesy call the day before. Most of the dining staff, were helpful and efficient. We would definitely return again. We had a lovely time in beautiful Sandbanks and the hotel was in a great location for a walk to the beach.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel, staff friendly, food great, only slight moan is the room decor was a little tired but overall really lovely hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
It’s glitters but it ain’t gold!
This hotel seems to be more focused on the food and drink side of the business for their profit and don’t care about much else. They really overcharge for everything. Two drinks £30! No table service outside. Such a shame as that’s where most people go. Missing a trick there and just making people sad they have to go get their own stuff. The room was small, stuffy, outdated and extremely(!!) tired. Could do with investing in refurbishing the rooms then they could justify the high prices. Disappointed and won’t be returning.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service
Wonderful view from dining room and deck. Staff friendly and welcoming, and exceptionally helpful. Hotel is slightly tired but clean. Sheets and towels snowy white. Squeaky and uneven floor in our room needs attention and must have been irritating to room below. Breakfast was tasty but not four star, although granola bars were delicious. Dinner selection was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff dining excellent room very clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views. Staff were friendly and helpful. Good dining options with excellent Chinese restaurant. Great access to beach and harbor. Would definitely go again.
Stayed 3 nights in Jun 2024

8/10 Good

Bradley

Stayed 2 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Victoria

Traveled with family
Liked: Property conditions & facilities, room comfort
Hotel is complacent, letting its guests down
Really disliked the fact that there is no table service for drinks on the terrace, only glass collection service. This meant us having to get up, queue for very slow service at the bar, and struggle with 4 drinks down the steps. Drinks are over priced too. However, the non service policy is a missed opportunity on the part of the hotel to up-sell as glasses collected. This is a poor part of the hotel experience. Outside staff were very young, not trained other than is very basic skill of picking up glasses. The bar service was very slow and I had to stand and wait for a good few minutes before being served.
Stayed 1 night in May 2024

8/10 Good

Jack

Stayed 1 night in May 2024

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
Lovely stay - the views made it so book a room with a view if you can! Staff were excellent, food was also very good. Breakfast in particular was lovely and high quality.
Stayed 2 nights in Apr 2024

8/10 Good

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah, Corona del mar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

GF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hit the heights at Harbour Heights!
I completed the SW Coast walk at this wonderful hotel, A warm welcome at reception despite my somewhat dishevelled appearance. Room was 306 very comfortable with a jaw-dropping view of the harbour extending from the port of Poole to Old Harry Rocks. A great meal in the restaurant, with good food and drink and accommodating service Yes, the whole stay was expensive, but in this case, I feel I got what I paid for!
Stayed 1 night in Apr 2024

10/10 Excellent

sima

Stayed 1 night in Apr 2024

8/10 Good

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely break
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Traveled with group
We love this hotel - great position, great food and service. Not the cheapest place to stay but well worth it
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicholas John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024