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Hotel Saratz Pontresina

4.0 star property

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Photo gallery for Hotel Saratz Pontresina

Indoor pool, outdoor pool, sun loungers
Exterior
Hypo-allergenic bedding, free minibar, in-room safe, desk
View from property
Hypo-allergenic bedding, free minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
  • Breakfast included
  • Pool

Explore the area

Map
Via da la Staziun 2, Pontresina, GR, 7504
  • Alp Languard
    ‪1 min walk‬
  • Bellavita Pool and Spa
    ‪4 min walk‬
  • Val Roseg
    ‪8 min walk‬
  • St. Moritz (SMV-Samedan)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • 592 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room

  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room

  • 430 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room, Corner

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room, Corner

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Saratz)

Double Room (Saratz) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Saratz)

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Schloss Hotel & Spa Pontresina

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.1 out of 5, Very Good, (237)
The price is $265
per night
$282 total
includes taxes & fees
Mar 10 - Mar 11
Schloss Hotel & Spa Pontresina

About this property

Hotel Saratz Pontresina

4-star Pontresina hotel with restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Saratz Pontresina for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Saratz Pontresina offers 94 accommodations with free minibar items and minibars. A pillow menu is available. This Pontresina hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Saratz Pontresina helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This ski hotel also offers a children's pool, a complimentary children's club, and an outdoor tennis court. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Saratz Pontresina is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
Giodi Vegetarian and Co. - Overlooking the garden, this restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Art nouveau Restaurant - This restaurant serves breakfast, brunch, and dinner. Open daily.
La Cuort - This restaurant specializes in fondue and serves dinner only. Open select days.
Hotelbar - Overlooking the garden, this bar serves lunch only. Open daily.
Bagnera - This bistro serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Covered self parking on site (EUR 18 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Art nouveau Restaurant
  • Bagnera
  • Giodi Vegetarian and Co.
  • Hotelbar
  • La Cuort

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 123.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.29 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Rollaway bed fee: EUR 123.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus eco-friendly cleaning products

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Saratz
Hotel Saratz Pontresina
Saratz
Saratz Hotel
Saratz Pontresina
Saratz Hotel Pontresina
Hotel Saratz Pontresina Hotel
Hotel Saratz Pontresina Pontresina
Hotel Saratz Pontresina Hotel Pontresina

Hotel Saratz Pontresina Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 90 reviews
Rating 8 - Good. 17 out of 90 reviews
Rating 6 - Okay. 2 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Had to switch rooms, the room that was booked was not adequate but with an upgrade fee, we were able to stay in a much better room with an amazing view. Seems as if they don't want to mention the upgrade fee at first but will tell you that this room is what we have but with some prompting, found that an upgrade was needed to get a much better room. Breakfast was included which was amazing.
Stayed 2 nights in Oct 2024

8/10 Good

caryn

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable and friendly service, spotlessly clean, cozy atmosphere.
Stayed 2 nights in Dec 2022

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service, amazing hotel
Stayed 2 nights in Aug 2022

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Family Hotel
Great family hotel well located in the Engadin, with fantastic views. Check-in was smooth and professional with a welcoming glass of prosecco. Room was a good size and clean. You have the option to choose different pillows so I got the same type I use at home. Breakfast buffet has a great choice, with the option to order additional dishes. It goes on to 11am which is great for late risers (me!) or those who like to eat after morning exercise. Food on the terrace and Giodi is all good too. Staff are professional, helpful and friendly. I would definitely stay again.
Stayed 6 nights in Aug 2022

8/10 Good

Basil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Pontresina or st Moritz
Great choice in Pontresina or alternative to St Moritz.
Stayed 1 night in Feb 2020

8/10 Good

Antje

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Glenn, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent. The hotel was elegant and charming. The food was excellent in the restaruant and services was outstanding.
Stayed 1 night in Nov 2018

10/10 Excellent

Anca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

jouni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - not too posh even if great quality
Great service, plenty of activities for adults as well as kids
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

IAHGVA, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic hotel
Nested at the entrance of the little quaint village of Pontresina, near St. Moritz, Saratz is not the most impressive hotel in the village, the Kronenhof and the Walther steal the show here, but it compensates by its service, its comfort and the attention to detail I was looking for. The hotel manager came to greet me and shake my hand upon arrival and then upon departure as well, something not seen often, making a personal connection leaving you with a warm feeling you somehow counted. They picked me up at the train station for free and dropped me off as well. The hotel has 2 distinct parts, a historic one with the breakfast room and restaurants and the modern one with the reception and the bar. While I am not a big fan of 60-70s architecture in the mountain, they somehow did a great job in not making it stand out too much but at night the lights did an awesome job at making it particularly welcoming. I loved the modern looking bar with its warm-toned stones and the contemporary fireplace. I stayed in a double room in the modern section and enjoyed the spaciousness of the room, the modern bathroom with powerful shower and it's odd toilet. Wifi works well and fast, a welcome feature. Breakfast in the historic room of the old section was great, huge selection of bread, jams and some warm fares. I have not tried the spa but my friends staying there longer experienced it everyday and could not stop raving about it. I would stay there again if in the region.

10/10 Excellent

Marita, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel at the top end of 4-star
We organised a pick-up from the local station to the hotel which worked out well. Check-in was easy and quick. Room and bathroom were a reasonable size with lovely garden and mountain view. Swimming pool and spa were good and clean. Breakfast buffet had a great selection of food and I liked having a tea pot to use. We had dinner at Pitschna Scena where food was good but service could be improved. We enjoyed using the terrace and piano bar. Would recommend this hotel and stay again.

10/10 Excellent

Alexander, Destelbergen, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A top destination
A truly dream location with superb service

10/10 Excellent

Susanne, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for active people and families
I stayed at the Saratz for 3 nights with my 3 teenagers and we all thorougly enjoyed it. The staff was incredibly friendly and went out of their way to make us all happy!

10/10 Excellent

Ruth Gass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families nestled in the Swiss Alps
My husband and I went with our daughter, her husband and their children, ages one and three years old. The Saratz is a wonderful multigenerational retreat. Great facilities for kids, even a special buffet table for kids at breakfast, and an indoor pool, and a fantastic indoor playspace. Also, gorgeous outdoor play area with trampoline, climbing structure, swings, seesaw, and more. The hotel is sophisticated, with stunning views, and a superbly welcoming staff. Great hiking and other outdoor adventures which the children can also enjoy. The hotel's park is beautiful, a delight for kids and adults. Also, great shopping and walking in Pontrsina. We look forward to returning to this magical place! Perfect family place, while retaining sophistication and charm in a setting of unparalleled beauty. You do not have to sacrifice great food and serenity to travel with kids at the Saratz.

10/10 Excellent

Kiv, Glenview, Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The location is perfect and the staff was wonderful...they helped us with directions, getting delayed luggage and storing ski items...nothing was ever a bother! The food is wonderful, location terrific and the pool setting was just beautiful. We will definitely stay there again when we go back to that area. The area around hotel is very pretty and there are easily accessible non-ski options!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Saratz in Pontresina - hiking and biking
The biking trail was great. We rented free mountain bikes from Saratz hotel and biked to the base of the Roseg Glacier, along a glacial melt stream.

10/10 Excellent

Ulrich, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, great views. One of the best in the Engadin!!
Stayed two nights with my wife in summer 2010 Great hotel, great location, great views to the glaciers and Bernina mountains, great breakfast buffet, very friendly staff. Very nice garden / outdoor area with outdoor (plus indoor swimming pool). Free wireless internet. Rooms towards south have great views. Can think of anything negative, except that the hotel is not cheap. The hotel has (I believe) not 5 stars (but 4 or 4.5). I wonder why? One of the nicest hotels we sayed in. Highly recommended.

10/10 Excellent

Kali, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Saratz in Pontresina- close to St. Moritz
The hotel is well located with public transport, restaurants, coops within walking distance. St. Moritz is 10-15 minutes by bus. Hotel provides pick/drop facility on request. Also provided us with a pass providing free access to buses/train/cable car in the area, which was very convenient. The hotel facilities -swimming pool, steam, sauna, tennis court, etc -kept us busy on rainy days or when we just wanted to relax. They had a wide variety in breakfast. We had booked South facing rooms, which gave us a view of the entrance of the hotel, with a side view of the snow covered peaks. The sound of water from a nearby stream was nice.The North facing rooms would have a better view. The staff was extremely hospitable.

10/10 Excellent

Jennifer, Point Lookout

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Casual
We combined a business trip with some down-time and chose Hotel Saratz for its location and price. A family-friendly retreat that also offers couples a chance to relax. Original building dates to about 1859 and the new, modern section was added in 1996. Hotel has a lovely spa area with pool and sauna. Two dining rooms: one offers light fare and the other is pricier and more elegant. The area in November is basically "off season", so there are very few businesses open for shopping. But enjoy the hotel as a retreat for rest and relaxation.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is ideally situated for summer activities in the St. Moritz area. The staff was extremely polite and helpful and the room was very comfortable. Rooms looking south are definitively worth their value, as they provide a delightful view of the Roseg glacier. We ate in 3 of the 4 hotel restaurants. The food was acceptable, but we found one of them, "La Court", terribly over-priced. On the other hand, the daily buffet breakfast, served in the main dining room, was very complete, with many options to choose from. This was our first visit to the St. Moritz area. If we return to St. Moritz, we will have this hotel, and Pontresina, as our first option for looking where to stay.

8/10 Good

Mariell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Graziella

Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024