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Grand Hotel Kronenhof

5.0 star property

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Photo gallery for Grand Hotel Kronenhof

Front of property
Indoor pool, open 7:00 AM to 8:00 PM, sun loungers
Lobby sitting area
Front of property
Garden views, serves lunch and dinner

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Hot Tub
  • Breakfast included
  • Room service

Explore the area

Map
Via Maistra 130, Pontresina, GR, CH-7504
  • Alp Languard
    ‪1 min walk‬
  • Bellavita Pool and Spa
    ‪5 min walk‬
  • Val Roseg
    ‪9 min walk‬
  • St. Moritz (SMV-Samedan)
    ‪14 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

  • 236 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Premium)

Standard Double Room (Premium) | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room (Premium)

  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room (Premium)

Deluxe Double Room (Premium) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Premium)

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Double Room (Grand Premium)

Junior Double Room (Grand Premium) | Premium bedding, down comforters, minibar, in-room safe

Junior Double Room (Grand Premium)

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Classic)

Deluxe Double Room (Classic) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room (Classic)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Single Room

  • 312 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Double Room (Grand Classic)

Junior Double Room (Grand Classic) | Premium bedding, down comforters, minibar, in-room safe

Junior Double Room (Grand Classic)

  • 462 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Courtyard view

Superior Double Room

  • 366 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room (Classic)

Standard Double Room (Classic) | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room (Classic)

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Grand Deluxe)

Junior Suite (Grand Deluxe) | Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Grand Deluxe)

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Living area | 55-inch flat-screen TV with satellite channels, DVD player

Comfort Room

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Panoramic Room, 1 Bedroom

Panoramic Room, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Panoramic Room, 1 Bedroom

  • 624 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

Similar properties

Front of property

Schloss Hotel & Spa Pontresina

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.1 out of 5, Very Good, (232)
The price is $425
per night
$448 total
includes taxes & fees
Mar 1 - Mar 2
Schloss Hotel & Spa Pontresina

About this property

Grand Hotel Kronenhof

5-star Pontresina hotel with 1 restaurants, connected to the convention center
Jump on the free ski shuttle for a day on the slopes before returning to Grand Hotel Kronenhof for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Grand Hotel Kronenhof offers 112 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Pontresina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kronenhof Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Grand Hotel Kronenhof helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a children's pool, and a complimentary children's club. Guests can use the indoor pool and health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Grand Hotel Kronenhof has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Grand Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Restaurant Kronenstübli - This restaurant specializes in international cuisine and serves dinner only. Open select days.
Le Pavillon - Overlooking the garden, this restaurant specializes in Regional cuisine and serves lunch and light fare. Open daily.
Kronenhof Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service
  • Valet parking on site (CHF 33 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Grand Restaurant
  • Kronenhof Bar
  • Le Pavillon
  • Restaurant Kronenstübli

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Health club
  • Ice skating
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Optional golf privileges
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator (28 inch wide door)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between April 3 and June 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 45 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle (one way)
  • Valet parking fee: CHF 33 per night (in/out privileges)
  • Pet fee: CHF 45 per pet, per night
  • Rollaway bed fee: CHF 160.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Kronenhof
Grand Hotel Kronenhof Pontresina
Grand Kronenhof
Grand Kronenhof Pontresina
Hotel Kronenhof
Kronenhof
Kronenhof Hotel
Grand Hotel Pontresina
Grand Hotel Kronenhof Hotel
Grand Hotel Kronenhof Pontresina
Grand Hotel Kronenhof Hotel Pontresina

Grand Hotel Kronenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 134 reviews
Rating 8 - Good. 9 out of 134 reviews
Rating 6 - Okay. 5 out of 134 reviews
Rating 4 - Poor. 2 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat trip
Beautiful property, excellent service, great food.💯
Stayed 2 nights in Oct 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Grand Hotel Kronenhof! The hotel has an amazing history and great old world glamour. The rooms are spacious and the amenities and spa were top notch. By far the biggest plus at the hotel were the staff. The were all exceptional and really warm. They offered great recommendations and Daniel the concierge was a standout.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gurman

Stayed 1 night in Jul 2024

10/10 Excellent

Richard, JACKSON

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is very nice and staff was great!
Stayed 2 nights in Jul 2024

10/10 Excellent

mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, Sefner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2024

10/10 Excellent

Elmira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Iryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great spa, pool, gym facilities. Perfect, very customised service. We didn’t have any problems or delays with anything. Very caring and friendly staff. 10 out of 10 for everything
Stayed 5 nights in Mar 2024

10/10 Excellent

mehmet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooms. Service is impeccable, and all staff is remarkably service-oriented. Thanks to the receptionists and waiters In one word, “exceptional”.

10/10 Excellent

LUZ KATHERINE

Stayed 2 nights in Dec 2023

10/10 Excellent

Eun Ji

Stayed 1 night in Dec 2023

10/10 Excellent

Ligia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided is of exceptional quality. The exquisite interior design, the attentive and meticulous service from the staff, and the impeccable attention to detail truly contribute to an outstanding experience. The spa facilities are truly remarkable.
Stayed 1 night in Nov 2023

10/10 Excellent

nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely come back
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not miss this hotel when in the upper Engadin
The Kronenhof was the kind of impressionable experience that will "force" me to stay in Pontresina everytime I visit the Upper Engadin. The hotel, staff, food, you name it, is top notch. Breakfast was amazing and both restaurant provided high end dining to be remembered. I did not visit the Spa, but from the outside it looks to be very well done. The view down the Roseg valley is wonderful and staying just a few miles away from the crowds at St. Moritz is also a bonus.
Stayed 3 nights in Oct 2023

10/10 Excellent

Brian

Stayed 1 night in Oct 2023

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best customer service I have received at a hotel!
Stayed 2 nights in Sep 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff, epic spa!
Stayed 1 night in Jun 2023

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely wonderful!
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary, North oaks

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We visited for a cross country ski event and couldn’t be happier with our choice of hotel. The staff was very accommodating, anticipating all of our needs including special services for the skiers attending the event including shuttles and early breakfasts. Our room was updated and comfortable but was a bit too warm from the radiant heat so we had to open a window. We enjoyed the splendid spa-especially the floating pool. We would highly recommend this property.
Stayed 2 nights in Mar 2023

10/10 Excellent

tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the most complete hotel, has beautiful areas, great pool and sauna, kids club, ice skating rink. The concierge service is the best I have experienced.
Stayed 6 nights in Jan 2023

10/10 Excellent

Udai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property, with excellent rooms, facilities, food/drinks and service. We appreciated being picked up from Pontresina train station at our arrival and we were positively impressed by the quality of the room and the restaurants. The gourmet restaurant features a Rouen duck which is worth trying…the bar is also top notch, with an excellent choice of cocktails and a British tea-time package, all accompanied with piano music. Also the SPA struck us as clean, comfortable and with a great view on the mountains. This is the best option while staying In Pontresina. We definitely recommend.
Stayed 2 nights in Dec 2021

10/10 Excellent

SHANSHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond
When I was booking this hotel I didn’t look into too much just know it’s the best at the Pontresina where we will hike. after check in ,it’s not only surprised us but amazed. this hotel should be benchmark for all FIVE star hotels. when we book the halfboard we didn’t expect fine dinning , the staff are extremely professional, the restaurant is as beautiful as wedding setup. the room is not only comfortable but beyond , there is even walk-in wardrobe! How good is that during traveling. We definitely enjoyed spa ,big windows with natural view . Special thank to concierge department Angel Blanco ( hope I am spelling it right ) for his warm welcome at the train station and guidance for hiking tip. Also the spa / swimming pool staff ( girl with short hair ) . Overall, this is not only accommodation during long trip but our unforgettable experience as well. It’s a place you definitely desire to come back.
Stayed 2 nights in Sep 2021

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet excellent food polite and efficient staff excellent wellness facilities
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kronenhof is a magical place. It’s truly a magnificent Belle Epoque Hotel in the Mountains. Restored to perfection and beautifully decorated. We really enjoyed our time in Pontresina and the Kronenhof. From the elegant dining to the beautiful Spa. We will definitely come back to this place. Surprise Management / Special Occasions: We were celebrating our 30th Birthday in the hotel. Our father arranged the day before with the reception a Spa Treatment. It should have been a surprise. However, we were not informed by the staff about that gift. Our dad called us on our Birthday and asked us: « How we like the treatments that he chose for us? » Since we didn’t know anything about it, we were a bit confused and my dad became upset. Since he highlighted the importance to the Kronenhof Staff. I went during breakfast to the reception and tried to understand the situation. I received the answer: « You should contact the Spa ». Since I was in the middle of eating it was not an option. After a while the reception started to understand the situation and made the outmost to rearrange the appointments. Improvement Advice to Kronenhof: Since you have a lot of guets that celebrate anniversaries or birthdays in your hotel. I would personally suggest you to put more focus on that and when something goes wrong at least offer a glass of champagne or tea time. I honestly felt a bit stressed that morning. Rearranging my plans last minute.
Stayed 2 nights in Feb 2021