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Vila Gale Collection S. Miguel

4.0 star property

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Photo gallery for Vila Gale Collection S. Miguel

Indoor pool, outdoor pool
Couples treatment rooms, sauna, steam room, body treatments
Indoor pool, outdoor pool
Interior entrance
2 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Pool

Explore the area

Map
Campo de São Francisco, Ponta Delgada, 9500
  • Santuário do Senhor Santo Cristo dos Milagres
    ‪2 min walk‬
  • Military Museum of the Azores
    ‪4 min walk‬
  • Portas da Cidade
    ‪4 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony (2 Adults + 2 Children)

In-room safe, free WiFi, bed sheets

Junior Suite, Balcony (2 Adults + 2 Children)

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Single Room

In-room safe, free WiFi, bed sheets

Standard Single Room

  • 205 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

In-room safe, free WiFi, bed sheets

Superior Single Room

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 Adults)

In-room safe, free WiFi, bed sheets

Deluxe Twin Room (3 Adults)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (3 Adults)

In-room safe, free WiFi, bed sheets

Junior Suite (3 Adults)

  • 248 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (2 Adults + 2 Children)

In-room safe, free WiFi, bed sheets

Junior Suite (2 Adults + 2 Children)

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Junior Suite

In-room safe, free WiFi, bed sheets

Junior Suite

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Balcony

In-room safe, free WiFi, bed sheets

Junior Suite, Balcony

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room (2 Adults + 1 Child)

In-room safe, free WiFi, bed sheets

Deluxe Twin Room (2 Adults + 1 Child)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

Vila Gale Collection S. Miguel

4-star Ponta Delgada hotel close to Ponta Delgada Harbour
This smoke-free hotel features a full-service spa, an indoor pool, and an outdoor pool. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Vila Gale Collection S. Miguel offers 92 accommodations with safes. This Ponta Delgada hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Satsanga has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

In addition to a full-service spa, Vila Gale Collection S. Miguel features an indoor pool and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Ponta Delgada hotel also offers a fitness center, a sauna, and spa services. Onsite parking is available (surcharge).

Vila Gale Collection S. Miguel is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:30 AM.
VERSÁTIL - Onsite restaurant.
SOUL & BLUES - Onsite bar. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (EUR 10 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • SOUL & BLUES
  • VERSÁTIL

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator (31 inch wide door)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 11396

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 4 years old are not allowed in the spa

Property is also known as

Vila Gale Collection S Miguel
Vila Gale Collection S. Miguel Hotel
Vila Gale Collection S. Miguel Ponta Delgada
Vila Gale Collection S. Miguel Hotel Ponta Delgada

Vila Gale Collection S. Miguel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JIA HUI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great atmosphere nice to take pics
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing… very clean and loved the breakfast included. The staff made our staff.. they were incredibly friendly, accommodating and helpful in every aspect! Highly recommend this property for your stay and would return!
Stayed 4 nights in Sep 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again 🤗
Fantastic hotel with great style!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place- luxurious- great food- awesome pool- fantastic facility
Stayed 1 night in Jul 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I had was that there were a few small ants in my room.
Stayed 1 night in Jul 2024

10/10 Excellent

Cidalia, Jensen Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property.
Stayed 2 nights in May 2024

8/10 Good

Bibiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with old world charm. We were surprised that beds were not more comfortable and of better quality. Also, no top sheet - only comforter which was too hot. However, upon request we were provided with top sheet. Location of hotel has its positives and negatives. It's located in the heart of a popular square downtown which makes it extremely noisy during busy times. Thankfully, we were on the 4th floor which helped with noise level. Staff very pleasant and accommodating. Breakfast very limited and not the best. I skipped it several days. Indoor pool is beautiful but be aware of tiles around the pool as extremely slippery. My husband took a fall as tiles were wet from children playing. Seems type of tiles not the best option for pool area. They have a nice bar/lounge area with entertainment on some evenings. Overall, a nice experience.
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Great location. Bit dated.
Stayed 1 night in May 2024

10/10 Excellent

Konstantin

Stayed 5 nights in Apr 2024

10/10 Excellent

John William

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but flight over was a nightmare😕 The hotel also only served all meals buffet style😕
Stayed 6 nights in Apr 2024

6/10 Okay

Marcelo

Liked: Cleanliness
Breakfast staff are excellent. The room has a strange set up.. There is a step to get into the room after you open the door. Tiny bathroom, no bathtub, bidet and a tiny shower division which floods the bathroom, 2 small mattress makes a double bed., 1 coffee capsule and water are offered only on the first night. It needs to improve on comfort. No cushions on the sofa etc
Stayed 3 nights in Oct 2023

10/10 Excellent

RODOLFO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities
A very nice and atmospheric building, decorated quite well in almost every aspect. Indoor pool area was under maintenance during my stay however, and I was disappointed that I was not notified of this beforehand. On my first night, a cockroach had slipped into my bathroom as well. Otherwise the room was good, with a wide coverage of the Fort and the Square. Breakfast buffet was fair, supper buffet was lacking.
Stayed 2 nights in Sep 2023

10/10 Excellent

stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great city, great island
Stayed 6 nights in Sep 2023

10/10 Excellent

LOREDANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still construction around, but very good for the city. Very clean, no annoying insects. High price, paid in full, but I did not benefit from all the facilities because they do not work (spa, gym), or are not yet in operation and the smell of fresh paint is everywhere. They could work on the offer to customers and when all the works are finished, maybe it becomes even more interesting.
Stayed 3 nights in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
New hotel looks beautiful. Central pool is a nice calm environment. Staff are all very kind. Room was spacious and quiet. Breakfast was varied and good. As it is new, it has some minor teething problems which should be resolved in the next month or so.
Stayed 3 nights in Aug 2023

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel to everyone that visits Sao Miguel! Helpful, friendly employees. Simply the best!
Stayed 1 night in Aug 2023

10/10 Excellent

BRUNO, Richmond Hill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jessica from the front desk is amazing, she was able to check us in a few hours before 3 (their check in time), we arrived on a early fly form Toronto, tired and sleepy, she was able to accommodate us, she’s top ten, koodos for her …
Stayed 2 nights in Jul 2023

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christian

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiptop
Nur eine Nacht. Alles iO, sehr freundlicher und hilfsbereiter Mann beim Empfang.
Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes neues Hotel mit kleinen Einschränkungen
Ein wirklich schönes neues und imposantes Hotel. Die Öffnungszeiten von Pool und Fitnesscenter könnten deutlich länger sein, von 8 bis 20 Uhr ist einfach zu wenig wenn man wie wir tagsüber zu Ausflügen unterwegs ist. Das Frühstücksbuffett hat uns auch nicht vollständig überzeugt. Die Sauberkeit des Geschirrs war suboptimal, täglich hatte man in den Stapel der Teller einige, die vom Geschirrspüler offensichtlich nicht ganz sauber wurden, es wurde sich entschuldigt aber Besserung ist nicht eingetreten. Außerdem wirbt das Buffett mit einem glutunfreien Angebot, die Wirklichkeit war aber anders. Auf mehrfache Nachfrage kam 45 Minuten später ein steinhartes Brötchen, dass nicht mehr essbar war.
Stayed 6 nights in Mar 2024

10/10 Excellent

Gautier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel est excellent, les chambres spacieuses et très propres. Le petit déjeuner est vraiment très bon. La vue est superbe
Stayed 4 nights in Mar 2024