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Neat Hotel Avenida

3.0 star property

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Photo gallery for Neat Hotel Avenida

Front of property - evening/night
Lounge
Lobby
In-room safe, individually decorated, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
Rua Dr José Bruno Tavares Carreiro, Ponta Delgada, 9500-119
  • Ponta Delgada Marina
    ‪2 min walk‬
  • Mercado da Graça
    ‪2 min walk‬
  • Bell Tower
    ‪4 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Double Room, 1 Bedroom

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Triple Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Club Triple Room, 1 Bedroom

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double Room Single Use, 1 Bedroom

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, individually decorated, desk, laptop workspace

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Standard Double or Twin Room, 1 Bedroom

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Single Room, 1 Bedroom

In-room safe, individually decorated, desk, laptop workspace

Superior Single Room, 1 Bedroom

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Neat Hotel Avenida

3-star Ponta Delgada hotel close to Ponta Delgada Harbour
Along with a marina, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Neat Hotel Avenida offers 120 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Neat Hotel Avenida features a marina and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Neat Hotel Avenida is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Marina
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1977
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 5:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.5 for adults and EUR 5.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Neat Hotel Avenida Ponta Delgada
Neat Avenida Ponta Delgada
Neat Avenida
Neat Hotel Avenida Hotel
Neat Hotel Avenida Ponta Delgada
Neat Hotel Avenida Hotel Ponta Delgada

Neat Hotel Avenida Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 171 out of 376 reviews
Rating 8 - Good. 140 out of 376 reviews
Rating 6 - Okay. 40 out of 376 reviews
Rating 4 - Poor. 15 out of 376 reviews
Rating 2 - Terrible. 10 out of 376 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alla Ud

The building overall look beautiful at the time of booking but the actual experience was terrible. Breakfast was excellent. Toilet was used with poo present inside commode. No parking facility. Staff attitude towards feedback was terrible. Staff really need hospitality training.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven R

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and very accommodating. Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Ricardo, DORAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel great location just steps for everything. Staff is helpful and friendly. I decided to extend my stay 3 more days
Stayed 5 nights in Oct 2024

10/10 Excellent

Janilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not very soundproof
Stayed 1 night in Nov 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl Marie, Lindsay

Traveled with partner
Simple. Beautiful. Exactly what we needed for our layover accommodations
Stayed 1 night in Oct 2024

6/10 Okay

Maryann

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the cleanest. So loud next to the local bar.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all activities and shops
Stayed 4 nights in Oct 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
People very friendly
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for the location and price. Would recommend and iron in each room.
Stayed 1 night in Sep 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Ina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and clean. The only issue was the noise from bar right across the street from my room on a Sat. Night.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana, Toronto

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated hotel. Great customer service.
Stayed 5 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional, helpful, me and my husband highly recommend this hotel
Stayed 4 nights in Sep 2024

8/10 Good

Norberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 14 nights in Sep 2024

6/10 Okay

Alison

Liked: Staff & service
Disliked: Amenities
Room was average. Bed wasn’t soft, my shower was stained brown. It was fine for a one night stay. Would not go back.
Stayed 1 night in Sep 2024

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The service is excellent,front desk,room very clean,walking distance to everything we need,front desk they help me to find the best places to do tours, went to all the best places around the island 💯🙏I really recommend everyone to stay at this place!🙏🙏💯
Stayed 13 nights in Aug 2024

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Stayed 5 nights in Aug 2024

4/10 Poor

Terry

Traveled with partner
Disliked: Amenities, property conditions & facilities
No toiletries, no coffee or tea maker, hair dryer did not work properly. Neighborhood was on a corner where beggars approach you every time you walk out side for money. Gym was poorly maintained, and hot. Lighting in all rooms very poor. Breakfast not included, no view, and for over 200.00 euros a night, this is criminal. We would not have ever chosen this hotel, but SATA airlines cancelled multiple flights and we were stuck. They also refused to print a receipt for my stay, and I needed that for insurance. AVOID
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal. Plenty of shopping nearby and walkable to everything in the city area.
Stayed 8 nights in Aug 2024