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Azoris Royal Garden

4.0 star property

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Photo gallery for Azoris Royal Garden

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Tennis court
Lobby lounge
Point of interest
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Parking available
  • Room service
  • Breakfast included

Explore the area

Map
Rua De Lisboa, Ponta Delgada, 9500-216
  • University of the Azores
    ‪1 min walk‬
  • Carlos Machado Museum
    ‪9 min walk‬
  • College Jesuit Church
    ‪11 min walk‬
  • Ponta Delgada (PDL-Joao Paulo II)
    ‪9 min drive‬

Room options

View all photos for Family Suite

Minibar, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, laptop workspace

Executive Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Minibar, in-room safe, desk, laptop workspace

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite

Minibar, in-room safe, desk, laptop workspace

Royal Suite

  • 1420 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (Zen View)

Classic Twin Room (Zen View) | Minibar, in-room safe, desk, laptop workspace

Classic Twin Room (Zen View)

9.8 out of 10
Exceptional
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | Living area | 36-inch flat-screen TV with cable channels, TV

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Azoris Royal Garden

4-star Ponta Delgada hotel walkable to Carlos Machado Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Azoris Royal Garden offers 193 accommodations, which are accessible via exterior corridors and feature minibars and safes. 36-inch flat-screen televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
In addition to a full-service spa, Azoris Royal Garden features an outdoor tennis court and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This family-friendly hotel also offers an outdoor pool, a children's pool, and a hot tub. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Azoris Royal Garden is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
KOI Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to midnight on request
  • Self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • KOI Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per room (one-way)
  • Self parking fee: EUR 9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number 7158

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Royal Garden
Royal Garden Hotel Ponta Delgada
Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada Azores - Sao Miguel
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada

Azoris Royal Garden Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 275 out of 405 reviews
Rating 8 - Good. 102 out of 405 reviews
Rating 6 - Okay. 21 out of 405 reviews
Rating 4 - Poor. 3 out of 405 reviews
Rating 2 - Terrible. 4 out of 405 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools and steam room are excellent.
Stayed 4 nights in Nov 2024

6/10 Okay

Madison

Traveled with partner
Liked: Cleanliness, amenities
This property is fine but it’s out of the city center quite a ways and feels really dated.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Perfect location with easy walking access to all. The town with restaurants you can walk to as well. The room was clean and had all the amenities we needed. the room has an air conditioning unit. Very nice balcony overlooking the beautiful garden, just outside the room. The lobby and room is Nicely updated and attractive looking. It was a quiet. It had a nice looking pool, jacuzzi, and gym although we didnt use them. The area is safe and the building is quiet as well. The breakfast was delicious and plentiful. The staff was extremely friendly and helpful. Plenty parking spots in the attached covered garage, although its and extra 9 Euros a day. The staff was friendly and helpful. We also left our camera in the room by accident and they said they would mail it to us! What great service! We would definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Inna

Traveled with partner
Liked: Property conditions & facilities
Was a good hotel, not exceptional, breakfast was ok, same every day. Staff made mistake when charging our cc, fixed, but didn’t want to recharge with less rate conversion. Convenient location, room was clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeffrey

Traveled with partner
The staff were amazing. Very helpful and knowledgeable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classy style.
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Gordon

Stayed 3 nights in Sep 2024

10/10 Excellent

Ines

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay here. Friendly staff, big buffet at breakfast (they were very kind and accommodated my gluten free son with delicious GF baguettes every morning) The fresh squeezed oj each morning was delish! Parking in their lot was super convenient & was included in my stay. Would definitely stay here again
Stayed 4 nights in Sep 2024

10/10 Excellent

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Sep 2024

8/10 Good

Laura

Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for a brief layover. We very much enjoyed the bar, the special wine and the perfectly done burgers. Our room was very comfortable and spacious. Finally, the reception staff helped us with transportation to and from the airport that made our brief stay comfortable and relaxing.
Stayed 1 night in Sep 2024

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Kelly

Traveled with partner
Great location and very clean! Friendly employees
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel is reasonably well located and with reasonable access to the city center. It takes about 10 minutes walking to the center. The staff was excellent and the rooms clean and modern. As a senior citizen, I would have liked rails (hand bars) for easier access and safety to the shower/bath. In particular, getting out of the shower was awkward. I found no tissues in the bathroom or sleeping area, which is nice to have and seems to me to be customary in most hotels. Finally, I was disappointed with the hotel breakfasts. Eggs were over done and juice was from a box (not fresh). In summary, we had a pleasant stay, the amenities were good, the staff was great. More attention to egress into and out of the shower could use improvement and I’m not sure I would have breakfast there.
Stayed 6 nights in Sep 2024

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed the Zen Garden in the evening to sit and relax with drinks. Plus the evening entertainment they brought in you could listen to out there. Great atmosphere. Plus you could sit by the garden and enjoy breakfast. Loved the large saltwater pool.
Stayed 9 nights in Aug 2024

10/10 Excellent

Iraklis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about it
Stayed 5 nights in Aug 2024

10/10 Excellent

Miss

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Azores
Adequate rooms but mattresses were very hard and uncomfortable. Service was good and front desk were very helpful with booking reservations and taxis. Nice property and close to town and restaurants and shops. Breakfast was good.
Stayed 5 nights in Aug 2024

8/10 Good

David A

Stayed 6 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good, great breakfast, other meals were also good on most days. Bathtub was a bit uneasy to get out of, slippery when taking a shower and there were no slip free mats. Staff was ok, not always helpful.
Stayed 3 nights in Jul 2024