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Hotel Ciudad de Ponferrada, Ascend Hotel Collection

4.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Ciudad de Ponferrada, Ascend Hotel Collection

Interior
Front of property
Interior
Garden view
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Av. Ronda Norte, nº 5, Ponferrada, León, 24400
  • Museo del Bierzo
    5 min drive
  • Castillo de los Templarios
    5 min drive
  • Plaza del Ayuntamiento
    5 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lounge

AC Hotel Ponferrada by Marriott

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (291)
The price is $76
per night
$84 total
includes taxes & fees
Dec 12 - Dec 13
AC Hotel Ponferrada by Marriott

About this property

Hotel Ciudad de Ponferrada, Ascend Hotel Collection

4-star Ponferrada hotel with 2 bars/lounges
A restaurant, 2 bars/lounges, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection offers 111 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with digital channels. Bathrooms include rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Ciudad de Ponferrada, Ascend Hotel Collection has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekdays.
Hotel Ciudad de Ponferrada, Ascend Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Celuisma Ponferrada
Hotel Celuisma Ponferrada
Hotel Ciudad Ponferrada
Ciudad Ponferrada
Hotel Ciudad de Ponferrada
Hotel Faranda Express Ciudad de Ponferrada
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Hotel
Hotel Ciudad de Ponferrada, Ascend Hotel Collection Ponferrada

Hotel Ciudad de Ponferrada, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 53 reviews" "
Rating 8 - Good. 26 out of 53 reviews" "
Rating 6 - Okay. 1 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunatly cafe only opens at 18.00 and no food served till 20.00.
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

juan Sebastián

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo, personal muy amable. Es un 4 estrellas de las de ahora, en realidad es un 3 estrellas. En la zona nueva.de la ciudad, 30 minutos andando al centro histórico.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

MARIA BELEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Todo correcto.
Stayed 1 night in Mar 2024

8/10 Good

Raúl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altamente recomendado
Hotel cómodo, nuevo, con todos los servicios disponibles. Recepcionistas agradables, cama muy cómoda y grande, asemas de amplias habitaciones. Altamente recomendado
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mercedes

Stayed 1 night in Nov 2023

8/10 Good

María Virtudes

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nuevo con trato del personal agradable y bueno, habitacion amplia y cómoda, está en la zona nueva de ponferrada al lado contrario del casco antiguo, en la zona un centro comercial y algún bar, restaurante el que encontramos para comer a 15 minutos caminando ya que el del hotel abre de 18 a 23 para cena, pero la estancia ha sido buena
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Rui

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom...
Gostei muito... quarto muito confortável e hotel muito bonito...
Stayed 1 night in Feb 2023

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones muy cuidadas
Stayed 2 nights in Jan 2023

8/10 Good

Josep Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alojamiento perfecto
Ideal para alojarse retirado del centro. Personal muy amable. Habitación amplia y cómoda. Espacios comunes amplios. Parking disponible gratuito.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
EN GENERAL TODO CORRECTO...EL EDIFICIO NUEVO BUENA UBICACION...PERSONAL CORRECTO...BIEN...EXCEPTO LOS COLCHONES NO SE SI ES GERERAL...PERO LOS QUE NOS TOCARON FATAL...PARA MI NO ESTABAN EN CONDICIONES...SUPER BLANDOS...DOLOR DE ESPALDA AL DIA SIGUIENTE TANTO YO COMO MI ESPOSA...NO ESTABAN A LA ALTURA...LO SIENTO.
Stayed 1 night in Mar 2020

8/10 Good

Consuelo

Stayed 1 night in Feb 2020

8/10 Good

JuanB, Madrid

Traveled with partner
Liked: Cleanliness, property conditions & facilities
El trato del personal de recepción, y la tranquilidad del lugar
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Yolanda María

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable
Personal sevicial. Confortable y limpio.
Stayed 1 night in Dec 2019

6/10 Okay

Ana

Business traveler
Liked: Cleanliness
Disliked: Room comfort
No volveré
Tuve que pedir un cambio de habitación y la situación mejoró pero el hotel no corresponde a un 4 estrellas. Situado a las afueras de la localidad cuenta con los servicios básicos para una estancia de paso. La habitación es moderna pero las almohadas muy bajas y el colchón muy desgastado, inclinado hacia uno de los lados. El frigorífico de la habitación no funciona y el aire acondicionado se enciende solo durante la noche. Lo mejor el desayuno no incluido en el precio.
Stayed 1 night in Sep 2019

8/10 Good

Peter Holmboe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyt og rent hotel med god service
Nyt og fint hotel. Gode rene værelser. Venlig reception. Lå i udkanten af byen, med en del legepladser for børn. Fint med parkeringskælder
Stayed 1 night in Sep 2019