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Bonjour Bonheur Ocean Spray

4.0 star property

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Front of property - evening/night
Lobby
Minibar, in-room safe, desk, laptop workspace
View from property
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
7,8,9, E.C.R Main Road, Marakkanam, Pondicherry, 604303
  • Auro Beach
    ‪11 min drive‬
  • Matrimandir
    ‪20 min drive‬
  • Pondicherry Promenade Beach
    ‪26 min drive‬
  • Pondicherry (PNY)
    ‪25 min drive‬

Room options

Executive Room, Resort View

  • 320 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds, Garden View

  • 310 sq ft
  • Sleeps 3
  • 2 Twin Beds

Basic Villa, Resort View

  • 320 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Lake View

  • 310 sq ft
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Accord Puducherry

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.2 out of 5, Very Good, (195)
The price is $114
per night
$141 total
includes taxes & fees
Feb 22 - Feb 23
Accord Puducherry

About this property

Bonjour Bonheur Ocean Spray

4-star Marakkanam hotel with private balconies
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and 2 coffee shops/cafes are onsite.
Bonjour Bonheur Ocean Spray offers 106 accommodations with DVD players and minibars. Rooms open to furnished balconies. 32-inch plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

This Marakkanam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
In addition to a full-service spa, Bonjour Bonheur Ocean Spray features an outdoor pool and a fitness center. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite self parking and valet parking are complimentary.

Bonjour Bonheur Ocean Spray has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Amber - This coffee shop serves breakfast, lunch, and dinner.
Lotosas - This theme restaurant serves lunch and dinner. Open daily.
Tea Lounge - This café serves light fare only. Open 24 hours. Open daily.
Room service is available.

Languages

English, Hindi, Local (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 500 for adults and INR 250 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amber
  • Bisous - Wet Bar
  • Lotosas
  • Tea Lounge

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Sign language-capable staff
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: INR 2000
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 5000.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2500.00 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 500 for adults and INR 250 for children
  • Early check-in fee: INR 2000 (subject to availability)
  • Rollaway bed fee: INR 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Ocean Spray Aparthotel
Ocean Spray Aparthotel Manjakuppam
Ocean Spray Manjakuppam
Palette Resorts Ocean Spray Aparthotel Manjakuppam
Palette Resorts Ocean Spray Aparthotel
Palette Resorts Ocean Spray Manjakuppam
Bonjour Bonheur Ocean Spray Manjakuppam
Bonjour Bonheur Ocean Spray Tindivanam
Aparthotel Bonjour Bonheur Ocean Spray Tindivanam
Tindivanam Bonjour Bonheur Ocean Spray Aparthotel
Aparthotel Bonjour Bonheur Ocean Spray
Bonjour Bonheur Ocean Spray Aparthotel Tindivanam
Bonjour Bonheur Ocean Spray Aparthotel
Ocean Spray
Palette Resorts Ocean Spray
Bonjour Bonheur Ocean Spray
Bonjour Bonheur Ocean Spray Hotel
Bonjour Bonheur Ocean Spray Marakkanam
Bonjour Bonheur Ocean Spray Hotel Marakkanam

Bonjour Bonheur Ocean Spray Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 9 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 3 out of 33 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

Harrish

Traveled with family
Disliked: Staff & service
Poor room service and front desk was unresponsive
Stayed 1 night in Sep 2023

10/10 Excellent

Praveena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is family friendly, there is beach access - you have to walk to the beach, not too far. We enjoyed the pool. Currently they have one restaurant at the propery - it was convenient and good India food. People are friendly and good service. We had a good time at this place.
Stayed 1 night in Jun 2023

2/10 Terrible

Vedhavathy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property should be downgraded to 1 star. Very poorly maintained. The pool and surrounding water areas, and garden was dirty and unclean. The food was terrible. Total dissappointment.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unkempt- ocean spray
Needs to improve a lot on cleanliness Bad house keeping with respect to toiletries . Charging 50 rs plus tax for a litre of water bottle(not even a branded , local made). Gym worst -no or zero maintenance, stinky, fungus,treadmill has lot of moulds . I never complain , but very sry to write this Giving room to improve
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
Was not up to our expectation. Need to renovate the rooms looks rundown but outside facade looks good but the rooms conditions were below standard. Need to ask for basic things like soap, shampoo etc.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Lakshman

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Jeyashri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back.
Great resort, good food
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with nice staff. Food is little expensive.
Stayed 2 nights in May 2019

6/10 Okay

Sierra, California

Traveled with family
The wash basin broke, fell on my sister and the manager at first didn't believe us, I had to call twice to get maintenance. No apologies from anyone, they only gave us another room to use, but would not move our luggage. The wash basin became detached from the marble countertop from rot and faulty construction.
Stayed 2 nights in Nov 2018

8/10 Good

Pavithra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very good stay
We stayed in the Sky Jacuzzi room, it was a top of the world experience. Although no bar and no liquor availability inside the resort premises was a little bit of an inconvenience, everything else made up for the time we stayed there. I would definitely recommend the resort to my friends.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Not worth the money
This is my second visit to Ocean Spray, this resort certainly shows signs of aging and urgently needs some attention. There's nothing to look for except the swimming pool. The lake was under renovation so it was dirty. Food at Amber restaurant is exorbitantly expensive. Service Staff are courteous and nice. The folks at valet / reception will be behind you until you pay them tips, although they don't willingly help with loading / unloading.
Stayed 1 night in Jun 2018

8/10 Good

Bhavna, Bangalore

Liked: Cleanliness, property conditions & facilities, room comfort
Good scenic resort. Beach was just 500 meters away.
Stayed 2 nights in Dec 2017

8/10 Good

Arushi, mumbai

Liked: Staff & service, room comfort
Nice hotel with an amazing view
This hotel is a huge huge property so you can either just go there for 2 days take one day to explore the hotel which includes feeding the beautiful fishes in the lake, going for a stroll in the property, enjoying zone ball, a mud bike ride, and the aviary which is at a hidden corner of the property. The pool is huge. The rooms were well kept but the cleanliness was missing. The sheets had spots and the furniture was dusty. The food was not up to the mark. This hotel has no grocery no regular shops around which means you are on your own and Pondicherry white town is approx 16kms which is 20 minutes on a rickshaw that charges 400 one way and 750-800 round trip. Or you could hop on a bus (we had waited but couldn’t catch one) bus service could be a bit irregular.
Stayed 3 nights in Dec 2017

2/10 Terrible

Sebastian , Qatar

Disliked: Staff & service
Minus 5 Star Hotel
Extremely horrible check in wth unqualified unwelcoming staff arrogant staff, no qualities of 5 star hotel except for the design and lay out. Never ever will go or recommend this place to anyone .
Stayed 1 night in Aug 2017

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down and overpriced, but staff are friendly
This resort is about 30 mins drive by taxi to Pondicherry. The cab will be relatively expensive but there isn't much choice. The Hotel itself does not have many non Indian guests so is not really geared up for "foreigners". It is in very poor condition, with little or nothing having been spent on maintenance in the last 20+ years. Doubt it would pass any safety checks. The staff are friendly but do not speak good/much english which can lead to problems. The pool is dilapidated with the in pool bar having fallen into disrepair some years ago. The rack rates are laughable for the quality of accommodation. Power cuts are common. Alcohol is served but the seemingly extensive wine menu is not in reality that extensive with a lot being "not available". There is a variety of animals roaming freely over the site - turkeys, guinea fowl, geese. There are goats as well but they managed to stay tethered! There is access to a beach but its not private and there are no umbrellas for the fairer skinned.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience at Ocean Spray
Case ID number: M 11403819 & M11403877 Itin#14945109692 This is with ref. to my stay at Ocean Spray. I had the following issues with my stay and request you to process a refund for the entire amount. We got room 206 alloted to us.When we arrived at the place and got the access cards, we had lunch and came back to the room.The access cards were not working the door was not opening. The staff took about 30 minutes to get it working. The room Air conditioner was not working and so was the television. We had technicians in the room all along trying to rectify the issue. Later on after we returned from swimming and wanted to use the toilets for a shower there was no water for close to 2 hours. The front desk informed us that there is a major pipe breakage and it will take a long time for the water to be restored. The Sunday lunch buffet was re-served for dinner with just a few alternations to the food. 75% of it was the same food served during lunch. This was very disappointing. The front desk did change the room for us to room to 204 in the evening. We wasted a lot of time shifting the room. We request you to refund the amount as nothing was working in the hotel. Rather than having a holiday we were in the room all the time trying to get basic facilities to work. We have never experienced such a bad stay in any hotel before. Kindly refund my amount.

6/10 Okay

JO, NEW DELHI, INDIA

Liked: Staff & service, room comfort
SO MUCH POTENTIAL!
We decided on a last minute long weekend and booked a flight and hotel package through Expedia. Not realizing it was a three hour cab ride from the Chennai airport, we decided to site see on the way there. When we finally arrived at Ocean Spray, we were amazed at the size and beauty of the property. We discovered soon after that there is a village separating the resort and the ocean - NO BEACH ACCESS. This village plays music and stories over the loud speaker for hours at all times of the day - NOT QUIET. The rooms were large, and if the finishing's and flooring were installed correctly could have been quite lovely. There was a large brown stain on our top blanket which was quickly changed. We stayed in a "heaven suite" which has a large Jacuzzi tub on the balcony (that we didn't use). The oversized pool is wonderful, but like most areas of the resort, NEEDS SOME TENDER LOVING CARE. There are four large pool bar's with fountains separating each, unfortunately all of them are abandoned and untidy and at least one bar stool was missing the top seat exposing sharp edges and wiring. In addition to fixing the broken seats and the off broken tile, stocking one bar and playing music at the pool would be an easy upgrade welcome by guests. We noticed a strong musty smell when visiting the spa, perhaps a dehumidifier or air purifier will help. Taxi rates were ridiculous. Perhaps offer a shuttle to the French Quarter for guests. COMFORTABLE BEDS, GOOD FOOD, GREAT STAFF

6/10 Okay

Leon, Manchester, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service
Has the potential...
Hotel has the potential to be excellent, however it is: Run down, customer service at front desk is poor, check out is 10am and wouldn't allow late check out, room is basic and not worth the cost, breakfast is poor, pool bar was not open - these are some of the main issues. Grounds are lovely, huge pool and comfy beds. Something else to bear in mind is there is no direct access to the beach from the hotel... And to get there is a 15minute walk through a village... There is also no one on the beach.

6/10 Okay

shwetha, bangalore

Liked: Property conditions & facilities
Beach access not good
Traveling 350kms to a beach holiday @ ocean spray is not worth the effort as we could hardly be on the beach. Beach is accessible by walking out of this property through a village, and there are fishing boats parked all along the beach. Plus the beach is quite dirty as it is used as a toilet. I booked this via expedia but found better price at makemytrip, so if you are looking at this do chkout other offerings. The price match claim is not really honored. The property itself is nice and spread across 25 acres. Pool, lawn, children's activity are very nice. Food is ordinary. As the place has a huge man made lake and we can use the paddle boat in it. We stayed in the Bermuda villa, nice room but had lots of mosquitoes that made it difficult to relax. Food is ordinary, though they have a huge spread in the buffet the dishes were quite bland and flavorless. I have stayed at other hotels in Pondicherry among which zest club mahindra had really nice private beach.

8/10 Good

Abhijit, in

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice family option near pondy
nice pleasant gateway near pondy. highlight is the jaccuzi in the balcony on the top floor. Very nice swimming pool and about 15kms from pondy city. food is above average. not much to choose from as only one restaurant. one small cafe. but than in pondy there are tons of amazing options.

10/10 Excellent

Suzanne, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Cottage with Lake View
I only stayed here because every other hotel in Pondicherry was booked. What a surprise! First it is a beautiful property with comfy, luxury rooms. There is the main hotel rooms in a semi circle and then a man-made lake in the middle. Around the lake they have put individual rooms or cottages and this is what I stayed in. You wake up to a large picture window and view of water and palm trees. The breakfast room is also placed in the middle of the lake so you can sit and eat and have a calming meal. There are large gold koi or carp in the water to look at as well. The only drawback for the cottages would be if you have walking issues although they have a little golf cart to take you and your baggage there. This was the only place I stayed where they had real donuts. Even though I don't eat them much it was a welcome break from two weeks of sambar and chutney for breakfast at some other places. Be it know you are not in Puducherry but several miles up the room so you will have to drive to get to town. A wonderful place for a honeymoon or relaxing weekend. I would stay again and do it for at least two days.

10/10 Excellent

Kenneth, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility. Lake side view was really relaxing. Room was well equipped with facilities. Brilliant pool. A hard bed option would have helped since the bed was too soft.

8/10 Good

Sanjay Mehta, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent getaway..
Had a relaxing stay at Ocean Spray in Pondicherry. Nice property, good rooms.. I would recommend it..

10/10 Excellent

Mahendra, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
A must to rejuvenate body and soul