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Solace by the Sea

3.0 star property

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Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Family Triple Room | Living area | TV
Breakfast, lunch, dinner served; local and international cuisine
Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout drapes, soundproofing
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Highway 2 at km 220.1, Ponce, 00733
  • Parque de Bombas
    ‪7 min drive‬
  • La Guancha
    ‪8 min drive‬
  • El Museo Castillo Serralles
    ‪11 min drive‬
  • Ponce (PSE-Mercedita)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Desk, laptop workspace, blackout drapes, soundproofing

Standard Single Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible | Desk, laptop workspace, blackout drapes, soundproofing

Single Room, Accessible

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Standard Single Room, 1 Double Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Desk, laptop workspace, blackout drapes, soundproofing

Family Triple Room

  • 400 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Solace by the Sea

3-star Ponce hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Solace by the Sea features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, a vending machine, and a garden. Parking is available onsite for a surcharge.

Solace by the Sea has designated areas for smoking.

Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 229 out of 941 reviews
Rating 8 - Good. 191 out of 941 reviews
Rating 6 - Okay. 189 out of 941 reviews
Rating 4 - Poor. 131 out of 941 reviews
Rating 2 - Terrible. 201 out of 941 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

luz, new britain

Traveled with family
My stay was ok , because it was just sleep and shower. It was for family matters.
Stayed 3 nights in Jan 2025

6/10 Okay

Yadra

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
There was a larger than usual presence of stray dogs. The facility looked a bit rundown, like it promoted itself online with pictures from 10 years ago.
Stayed 1 night in Jan 2025

2/10 Terrible

Keila

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely dirty a lot of street dogs ,mosquitos and the room smells bad like humidity.Bad quality of bedding,not enough towels.And In top of that I get sick in there .False advertisement with the pictures .

10/10 Excellent

samaris

Stayed 1 night in Jan 2025

10/10 Excellent

Glangelíz

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que más me encantó es q son pet lovers, aunq cabe destacar q dan un muy buen servicio, es un lugar acogedor y relajante.!
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid at all costs

Do not stay here under any circumstances. No wi fi. No hot water. Beds are rock hard. Air con unit is so loud it made me jump every time it turned on. Stains all over bathroom. This place has clearly not had a cent invested in it in decades. Sleeping under a bridge is preferable to this place.
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot of dogs outside in parking lot and also on the porch where the rooms are located and where the pool is located as well
Stayed 2 nights in Dec 2024

4/10 Poor

Rolando

Traveled with family
Liked: Staff & service
Disliked: Amenities
Very basic room. No wifi, only local channels on tv.
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jason

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lights in the room didn’t work. No hot water, I could keep going haha, but the staff was really nice. We liked them at least. A bit high priced for nothing
Stayed 1 night in Dec 2024

10/10 Excellent

Tischa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a lot of maintenance and is not well maintained
Stayed 1 night in Nov 2024

8/10 Good

Sebastián

Traveled with partner
Liked: Staff & service, amenities
-
Stayed 1 night in Nov 2024

4/10 Poor

Hector, hatillo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated
Stayed 1 night in Nov 2024

10/10 Excellent

JAVIER

Stayed 1 night in Aug 2024

8/10 Good

Lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth L

Traveled with family
Liked: Cleanliness, staff & service, room comfort
El personal es excelente, desde recepción , los empleados de el restaurante (barra) el joven que mantiene limpio los alrededores, en fin todos. Es un lugar acogedor q cuenta con dos piscinas (una para los niños pequeños y otra para los adultos y jovenes) cancha de baloncesto y volleyball. Le hace falta cariño al edificio como tal , el area de la piscina esta disponible hasta las 12media noche q es muy bueno.
Stayed 1 night in Oct 2024

4/10 Poor

Miosotis

Disliked: Cleanliness, staff & service, property conditions & facilities
Deben mejorar toda el area
Stayed 1 night in Sep 2024

4/10 Poor

Raykwon

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Fransua

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nothing like the photos. The pool was dirty and had 3 dog poop around it. The room was dated and smelly. It smelled like mold. It made me feel sick. The surroundings are abandoned and it’s isolated. A lot a dogs walking around. The place overall looks abandoned. We checked in at 3:30pm, went to the pool 15 minutes, walked around a little bit and the 4 of us showered and I I was checked out by 5pm. It was non refundable so I lost my money. $120 for an hour and a half of frustration. DO NOT BOOK THIS PLACE. The only good thing was that the receptionist was friendly, but nothing more.
Stayed 1 night in Oct 2024

2/10 Terrible

Adnelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place to stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Jaime

Liked: Cleanliness
Disliked: Staff & service
…
Stayed 2 nights in Sep 2024

4/10 Poor

Eduardo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel necesita una renovación urgentemente. Los baños carecen de limpieza y están muy deteriorados. Camas, gaveteros, etc necesitan renovación también. Habían cucarachas y arañas por el cuarto.
Stayed 2 nights in Sep 2024

4/10 Poor

Dianacely

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled musty. Shower was dirty and the water was not draining from the tub. Broken room window. The pool was cloudy. The hotel looked VERY abandoned. This place has potential BUT it has been very neglected and it shows.
Stayed 1 night in Aug 2024