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Ponce Plaza Hotel & Casino

3.5 star property

Choose dates to view prices

Photo gallery for Ponce Plaza Hotel & Casino

City view from property
Outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Casino

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
Reina Street, Ponce, 00731
  • Parque de Bombas
    ‪2 min walk‬
  • Teatro la Perla
    ‪5 min walk‬
  • El Museo Castillo Serralles
    ‪5 min drive‬
  • Ponce (PSE-Mercedita)
    ‪18 min drive‬

Room options

View all photos for Junior Single Room

Junior Single Room | Pillowtop beds, in-room safe, desk, laptop workspace

Junior Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Double Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is $152
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$169 total
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About this property

Ponce Plaza Hotel & Casino

3.5-star hotel in Ponce Centro
Along with a casino, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. Ponce Plaza Hotel & Casino features an outdoor pool and a fitness center. This Art Deco hotel also offers a casino, a library, and a vending machine. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2023.

Ponce Plaza Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Lola - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lola
  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 114 out of 1007 reviews
Rating 4 - Poor. 29 out of 1007 reviews
Rating 2 - Terrible. 33 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kevin, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel on main square, very walkable
Stayed 1 night in Jan 2025

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
todo
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great balcony
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back!
Stayed 1 night in Jan 2025

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, property conditions & facilities

Charges for everything

Hotel was in good shape however the hotel charges for everything. Including extra coffee pods for the hotel room i believe its the culture of puerto rico. I dont blame the people tbougn. I jist think everyone is suffering economically here.
Stayed 2 nights in Jan 2025

8/10 Good

Lorraine, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2024

10/10 Excellent

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar de estadía. Frente a la Plaza de Ponce, y tiene muchas alternativas de restaurantes cercas. Muy recomendado para la temporada navideña ya que la Plaza tiene muchas actividades relacionadas, además de que la decoran muy bonita. Lo único negativo es que durante la noche/madrugada se escuchan ruidos de afuera (al menos en el cuarto en que nos quedamos).
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escapada navideña perfecta. Excelente localización y servicio. Desayuno espectacular en Melao.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hector

Liked: Staff & service, amenities, property conditions & facilities
Great place, Hotel is renovated
Stayed 1 night in Dec 2024

10/10 Excellent

Mayra

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Very spacious and very comfortable beds all though didn’t know how to raise the thermostat up but overall good
Stayed 2 nights in Dec 2024

10/10 Excellent

Wendee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and great food
Stayed 2 nights in Dec 2024

6/10 Okay

Karen

Stayed 1 night in Dec 2024

8/10 Good

Rushit

Stayed 1 night in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Evelith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadia
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Stayed 1 night in Dec 2024

4/10 Poor

Debbie

Stayed 1 night in Nov 2024

6/10 Okay

CHRIS

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Our hotel room was very nice, but we were cold the first night. We tried to adjust the thermostat to raise the temperature and turn off the air conditioner, but it wouldn't allow us to make the changes For some reason the hotel wouldn't allow us to raise the temperature in the room... we were told by the front desk they controlled the room thermostat and they were not allowed to raise the temperature. The second night they gave us an extra blanket, and that helped.
Stayed 2 nights in Dec 2024

6/10 Okay

Veronica

Disliked: Cleanliness
The AC it was not working not cooling, not safe to walk to the car, noise in the inside.
Stayed 2 nights in Dec 2024

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía!
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana

Stayed 1 night in Nov 2024

10/10 Excellent

Leila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to walk around, clean , very nice staff, food in the 2 restaurants excellent
Stayed 1 night in Dec 2024