Holiday Inn Ponce & Tropical Casino, an IHG Hotel

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Ponce & Tropical Casino, an IHG Hotel

Exterior
Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Casino
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Vicens Coliseum
    5 min drive
  • Museo de Arte de Ponce
    7 min drive
  • Cathedral of Our Lady of Guadeloupe
    7 min drive
  • Ponce (PSE-Mercedita)
    13 min drive

Room options

Standard Room, 1 King Bed, City View (Sofa)

  • 336 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Pool View (Sofa)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View (Sofa)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View (Sofa)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Pool Access

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ponce & Tropical Casino, an IHG Hotel

3.5-star Ponce hotel with private balconies
This smoke-free hotel features a casino, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino, an IHG Hotel offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include bathtubs. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 1240 square feet (112 square meters) include conference space. This Ponce hotel also offers a casino, a fitness center, and a terrace. Complimentary self parking is available on site.

Holiday Inn Ponce & Tropical Casino, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square feet of space)
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 550 out of 1049 reviews" "
Rating 8 - Good. 276 out of 1049 reviews" "
Rating 6 - Okay. 124 out of 1049 reviews" "
Rating 4 - Poor. 58 out of 1049 reviews" "
Rating 2 - Terrible. 41 out of 1049 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

antonio

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok
Stayed 4 nights in Aug 2024

6/10 Okay

Ramon

Traveled with group
Disliked: Amenities
Under renovation
Stayed 5 nights in Jul 2024

8/10 Good

Ivis

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

RAFAEL

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Carmelo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Cuando hice la reservacion no hablaron claro sobre la piscina que no estaba en uso y el cuarto no me gusto.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noelia

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Renew confortable rooms and everything is very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent
Stayed 1 night in Aug 2024

8/10 Good

Maria M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It smells clean, enough amenities to feel at home!
Stayed 2 nights in Jul 2024

10/10 Excellent

ROSALINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente!
Stayed 5 nights in Jul 2024

10/10 Excellent

GORKEM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Would have had a higher review of it but they did say that it was under renovations at the pool is down I was lucky that I wasn't on the same floor as they were removing the tile in the lobby on the third floor I couldn't even imagine being on that floor but otherwise it's a great location The casino is actually very nice with penny slots and not crowded. Rooms are very clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

6/10 Okay

Ada B

Sólo dejaron una toalla y éramos dos perdonas
Stayed 1 night in Jul 2024

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !!
Stayed 1 night in Jul 2024

6/10 Okay

Janette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was amazing - however at this time they have construction going on and the pool was unavailable. There is also not much to do in the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

Delitza

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent premises and services
Stayed 1 night in Jul 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Under renovations
Stayed 1 night in May 2024

10/10 Excellent

Julio, Rochester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , great service enjoyed the stay...
Stayed 7 nights in Jul 2024

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Stayed 1 night in Jul 2024

8/10 Good

Lymari

Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Business traveler
80% -B-8/10
Everything was good, however I think the breakfast was very expensive and the food was not hot and had a bad taste, just that, the rest was very good, even though they were under construction
Stayed 1 night in Jul 2024

6/10 Okay

Victor

Liked: Staff & service
Disliked: Cleanliness
Area to walkthrough the rooms, not properly separated by temporary walls from the construction.
Stayed 1 night in Jun 2024

8/10 Good

Nelson Arturo, Santo Domingo

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing setting up on hill nice views
Stayed 3 nights in Jun 2024