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Aloft Ponce Hotel & Casino

3.5 star property

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Photo gallery for Aloft Ponce Hotel & Casino

Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished
Restaurant
2 outdoor pools
Lobby
Panoramic Suite, 1 King Bed, Balcony (Urban) | In-room safe, individually decorated, individually furnished

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Parking included
  • 24/7 front desk

Explore the area

Map
Street No 2 KM 228.9, Ponce
  • Parque de Bombas
    ‪3 min drive‬
  • Plaza of Delights
    ‪4 min drive‬
  • La Guancha
    ‪4 min drive‬
  • Ponce (PSE-Mercedita)
    ‪14 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Balcony, View (Urban)

Panoramic Suite, 1 King Bed, Balcony (Urban) | In-room safe, individually decorated, individually furnished

Panoramic Suite, 1 King Bed, Balcony, View (Urban)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished

aloft, Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Terrace (Savvy)

Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Terrace (Savvy)

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 Queen Bed, Non Smoking

aloft, Room, 1 Queen Bed, Non Smoking | In-room safe, individually decorated, individually furnished

aloft, Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Hilton Ponce Golf & Casino Resort

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, (1002)
The price is $242
All taxes and fees included in total
Hilton Ponce Golf & Casino Resort

About this property

Aloft Ponce Hotel & Casino

3.5-star Ponce hotel with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has 2 outdoor pools and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a 24-hour front desk, and gift shops/newsstands are onsite. Housekeeping is available once per stay.
Aloft Ponce Hotel & Casino offers 151 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided once per stay.
2 outdoor swimming pools are on site.
Dining is available at one of the hotel's 4 restaurants. Public areas are equipped with complimentary wireless Internet access. Aloft Ponce Hotel & Casino features 2 outdoor swimming pools. 2 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Ponce hotel also offers a casino, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Aloft Ponce Hotel & Casino is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Aloft Ponce Hotel & Casino has 4 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.95 per person
  • 4 restaurants

Restaurants on site

  • Hard Rock Cafe
  • Nook Restaurant
  • RE:FUEL BY ALOFT
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Casino

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Aloft Ponce
Aloft Ponce Hotel Casino
Aloft Ponce & Casino Ponce
Aloft Ponce a Marriott Hotel
Aloft Ponce Hotel & Casino Hotel
Aloft Ponce Hotel & Casino Ponce
Aloft Ponce Hotel & Casino Hotel Ponce

Aloft Ponce Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1015 reviews
Rating 8 - Good. 206 out of 1015 reviews
Rating 6 - Okay. 114 out of 1015 reviews
Rating 4 - Poor. 52 out of 1015 reviews
Rating 2 - Terrible. 50 out of 1015 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but you can’t adjust the room temperature, just the fan velocity, and it was extremely cold. It was the only negative thing I could think of.
Stayed 1 night in Dec 2024

2/10 Terrible

Amanda

Liked: Property conditions & facilities
Disliked: Staff & service
Limited parking, poor coordination for activities
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Guireida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Location clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Muy bonito
Stayed 2 nights in Dec 2024

6/10 Okay

Luz, Hartsville

Traveled with family
Liked: Cleanliness, staff & service
For rly staff and great entertainment.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Agnes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

6/10 Okay

Betzaida

Traveled with family
Liked: Cleanliness, amenities
Pros: location, parking, spacious room, beautiful building architecture, close to restaurants and attractions by car (approximately 10-15 mins drive). Cons: breakfast buffet limited, lack of inventory supplies, specially drinks with alcohol at the rooftop bar. Also, the rooms facilities details are missing, I.e, shower head not properly installed. Service staff needs training.
Stayed 2 nights in Nov 2024

10/10 Excellent

Iris

Stayed 1 night in Nov 2024

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in my PR trip
AC is being managed by the employees, means you can't change temperature. You have to call the front desk and someone will do it for you. Small rooms Smell tobacco As this hotel has a casino, there is no designed parking for hotel guests. I had to park almost a block from the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
To Maui bueno
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The room temperature was very cold 60, we asked to have them adjust it and they told us they can only turn down the fan due to humidity. The windows were leaking, we woke up and we had 1/2 water in the room. We believe the temperature was cold to mask the smell of the water in the ceiling and carpet. The Hotel was very noisy. We believe they recycled the leftover food and served it again for breakfast. House keeping started at 0630 waking us up that early using the vacuum.
Stayed 7 nights in Nov 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Demetrio Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Carlos

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Viviana Z

Stayed 1 night in Nov 2024

8/10 Good

Neshly

Traveled with partner
Liked: Staff & service, amenities
Deberían verificar las tuberias de las habitaciones del cuarto nivel ya que cuando entrabamos a la habitacion salia un olor fuerte a sanitario.
Stayed 3 nights in Nov 2024

6/10 Okay

Albrin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rafael Cordero

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
No shampoo and dirty coffee maker
Stayed 1 night in Oct 2024

10/10 Excellent

Yesmary, San Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with many activities.
Stayed 1 night in Nov 2024