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Hotel Illa D'Or

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Illa D'Or

Winery
Double Room, Sea View | View from room
Superior Double Room, Sea View | Beach/ocean view
Exterior
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470
  • Pollensa Port
    16 min walk
  • Playa del Port de Pollença
    19 min walk
  • Boquer Valley
    4 min drive

Room options

View all photos for Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building | In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, free WiFi

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Standard Double Room, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Sea View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Partial Sea View

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About this property

Hotel Illa D'Or

4.5-star Pollensa hotel with bar/lounge
Catch some rays at the beach or spend the day relaxing at Hotel Illa D'Or's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Illa D'Or offers 120 air-conditioned accommodations with safes and bathrobes. 26-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
In addition to a full-service spa, Hotel Illa D'Or features an outdoor tennis court and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and a meeting room. Event facilities measuring 861 square feet (80 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a spa tub, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Illa D'Or is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Restaurante 1929 - This restaurant serves dinner only.
La Terrassa - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Gin and Tonic Corner - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 453 out of 595 reviews" "
Rating 8 - Good. 120 out of 595 reviews" "
Rating 6 - Okay. 16 out of 595 reviews" "
Rating 4 - Poor. 4 out of 595 reviews" "
Rating 2 - Terrible. 2 out of 595 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

jonathan

Liked: Cleanliness
Disliked: Staff & service
We stayed at 5 hotels in our house search on the island of Mallorca 2024 Honestly, this was the worst one without doubt. Having spent €500 we had high hopes , but sadly it was not to be. In summary… Reception staff, average at best. Room, the worst room we stayed in the whole of Mallorca, it smelt , bathroom tired, zero view, it was clean however. Bar staff not happy, On check out they really were not bothered, pay the bill and leave. No nice touches as you arrive/leave eg bottle of fizz in the room , sentenced candle when you leave etc. all other Mallorca hotels did something. Very disappointed, felt like it was living on past reputation, happy to be contacted if the hotel is at all interested, which I doubt. Without doubt, average at best
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Beautiful location
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was faultless. It was everything you could wish for in a hotel. We will definitely be back👏👏👏
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and modern, the breakfast was outstanding and the staff were friendly and accomodating. Life music in the evening on the outdoor patio was a great bonus.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service throughout the stay. Staff were fantastic.
Stayed 10 nights in Aug 2024

10/10 Excellent

Juliet

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, welcoming place to stay. Beautiful rooms and general surroundings. Staff friendly and couldn’t be more helpful. Adult only pool and lovely sea facing deck chair area. Great breakfast buffet. We spent a family birthday here and they made our mum feel very special.
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a fabulous location.
Stayed 1 night in Jun 2024

8/10 Good

Dominic

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an enjoyable stay. Felt a little understaffed and no pool attendants which was a shame
Stayed 11 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great stay. Wonderful location, very clean, great friendly helpful staff. A restful week in the sun with great food, service and location. We will be back !
Stayed 7 nights in Jun 2024

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrew James Alexander Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with history but very modern. Superb service and gorgeous views. The staff are very friendly and efficient. The food is varied and very good.
Stayed 7 nights in May 2024

10/10 Excellent

A

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Stayed 3 nights in May 2024

10/10 Excellent

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, amazing holiday
Stayed 7 nights in May 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb 5* hotel plus high quality luxury apartments with immediate to all the hotel facilities & service
Stayed 7 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Please get double beds. Also sound proofing would be better as we could hear people turning their lights on. We love the hotel and staff but those improvements would make us come back for a 4th time.
Stayed 3 nights in May 2024

10/10 Excellent

peter

Traveled with partner
Liked: Amenities
First class hotel
Stayed 1 night in May 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a sea view balcony room but was a little small so upgraded to a beautiful suite. Staff excellent and location fantastic
Stayed 7 nights in May 2024