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Can Aulí Luxury Retreat - Adults Only

5.0 star property

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Photo gallery for Can Aulí Luxury Retreat - Adults Only

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Property entrance
Suite, Terrace | City view
Interior entrance
Lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Air conditioning

Explore the area

Map
Calle Mallorca, 40, Pollensa, Mallorca, 07460
  • Placa Major
    ‪4 min walk‬
  • Santuari del Puig de Maria
    ‪5 min drive‬
  • Pollensa Port
    ‪8 min drive‬
  • Palma de Mallorca (PMI)
    ‪54 min drive‬

Room options

View all photos for Suite, Terrace

Suite, Terrace | Minibar, in-room safe, desk, soundproofing

Suite, Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Minibar, in-room safe, desk, soundproofing

Deluxe Room, Terrace

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium

Grand Premium | Minibar, in-room safe, desk, soundproofing

Grand Premium

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, soundproofing

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, soundproofing

Premium Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Can Aulí Luxury Retreat - Adults Only

5-star Pollensa hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a seasonal outdoor pool are onsite.
Can Aulí Luxury Retreat - Adults Only offers 21 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Pollensa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a seasonal outdoor pool, spa services, and a terrace.

Can Aulí Luxury Retreat - Adults Only has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Can Aulí Gastro Bar - This bistro serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Can Aulí Gastro Bar

Things to do

  • Bicycle rentals
  • Ecotours
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Designated smoking areas
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 11 and February 1.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 215 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Can Aulí Luxury Retreat
Can Auli Retreat Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel
Can Aulí Luxury Retreat - Adults Only Pollensa
Can Aulí Luxury Retreat - Adults Only Hotel Pollensa

Can Aulí Luxury Retreat - Adults Only Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 62 reviews
Rating 8 - Good. 7 out of 62 reviews
Rating 6 - Okay. 2 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White lotus
Lovely hotel, very upscale "white lotus" atmosphere. amazing service, had an excellent time. One complaint: the cheapest rooms are very small, wish I had upgraded.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Gorgeous property tastefully decorated. Very peaceful and relaxed atmosphere. Excellent staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay here, it is truly luxury, the breakfast is amazing, and the staff goes above and beyond at any time of day. We had a vehicle, and although there is no parking at hotel, we never struggled to find a parking spot nearby.

10/10 Excellent

Lulu

Traveled with partner
Liked: Amenities
Perfect stay and very competent staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Marios

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the fact that there is no parking and no valet service, everything else was excellent!
Stayed 2 nights in Jul 2024

10/10 Excellent

Allison

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property and experience. The hotel itself is modern, clean, and absolutely beautiful. The breakfast was fresh and homemade. We enjoyed the pool daily and the team was very attentive, always ensuring we are well looked after. The turndown service was always a nice surprise as to what local treat would be left at our beside. We can’t thank Haydn enough for his and his team’s hospitality during our stay. I highly recommend staying here and or any IT Mallorca property. We will be back!
Stayed 3 nights in Jul 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a fantastic stay at Can Auli. We were able to fully recharge with their hospitality and attention to detail. From breakfast to poolside, we were treated like VIPs. They even surprised us with a birthday cake and a personal note. We will definitely consider returning next year to this beautiful hotel and town in Mallorca.
Stayed 4 nights in Jun 2024

10/10 Excellent

jennifer Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the contemporary style of the hotel. The rooms were beautiful and we were impressed by the attention to detail throughout the hotel. The staff were extremely helpful and nothing was too much trouble and this applied to reception, waiting staff and housekeeping. The location was perfect, a few minutes away from shops, bars and restaurants. The only slight negative would be that the menu was rather limited without much choice for dining in the evening which was a pity as we would have liked to have spent more evenings in the hotel. The food we did have in the hotel was of the best quality and delicious. The gift of sweets was a lovely touch. THANK YOU and Congratulations on an amazing hotel - a secret oasis.
Stayed 7 nights in May 2024

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, really excellent service. The staff is very attentive, a rich and indulgent breakfast. A quiet area and at the same time close to interesting sites with very good restaurants within walking distance.
Stayed 5 nights in May 2024

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Pollenca
A welcoming oasis from the moment we arrived until we left. The staff were so accommodating, the room clean and comfortable with excellent facilities and the breakfast was superb. We hope to come back!
Stayed 6 nights in Apr 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite
This is an elegant, peaceful, beautifully restored historic property in the town of Pollenca. Here the staff anticipates all your needs with a smile, making for a perfect stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tamsin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely setting. Decoration and amenities top quality and the little touches like homemade sweet treats with turn down were a wonderful touch. Staff couldn’t have been more helpful. We will definitely be returning (when the pool is a little warmer)
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed Short Stay
This is a lovely relaxing hotel. The staff are amazing helpful and friendly. Wish we could have stayed longer.
Stayed 1 night in Nov 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
LOVED Can Auli. Stunning hotel in a charming little village. Truly a little oasis. Walking distance to the Sunday market and several local restaurants for dinner. Easily drivable to many other towns and local attractions so a great location if you want to check out that part of the island. The staff was very hospitable - Mateo at the front desk was great, alongside the rest of the staff we encountered. Lastly, the breakfast was amazing!!! 10/10 breakfast experience, love the open kitchen concept and everything was delicious. We definitely plan on coming back to Pollença and when we do we can't wait to stay at Can Auli again!
Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is this retreat so aesthetically pleasing, the staff and service are top notch. I would recommend this place and definitely return
Stayed 3 nights in Sep 2023

8/10 Good

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, nice staff but did not receive the Expedia benefit which was a bottle of sparkling wine on our stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ayshea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply beautiful and so stylish. The pool is small but perfect for a cooling dip. We thoroughly enjoyed our short stay and would love to return!
Stayed 4 nights in Aug 2023

10/10 Excellent

ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was old world amazing… Hotel is very walkable to all shops and restaurants. Very quiet and relaxing. Nice pool and massage was excellent. Couple things to know: some of the rooms have STEEP stairs to get to the room and you have to take a taxi to the beach. If renting a car, try to rent a small one. Roads in town are quite narrow.
Stayed 4 nights in Aug 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was friendly prompt and fantastic. Incredible service... Matheo was very knowledgeable and helpful. absolutely a pleasure for us to stay on our Anniversary! Great job!!
Stayed 3 nights in Aug 2023

10/10 Excellent

crawford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, staff very friendly and helpful , location was great and breakfast excellent. The only negative is that the number of sun loungers is very limited given the number of rooms which isn’t ideal
Stayed 5 nights in Aug 2023

10/10 Excellent

Deborah E

Stayed 4 nights in Jul 2023

10/10 Excellent

Scott

Stayed 7 nights in Jun 2023